Manager

PAUL E. HART

**-** ***** ****** ********* NJ ****1 • Cell 862-***-**** • ***********@*****.***

OBJECTIVE

Seeking a position that will enable me to appropriately utilize, focus and advance my interpersonal skills within

the realm of counseling and professional speaking with specific aims toward societal betterment, social justice

and economic advancement.

EXPERIENCE

July 2011- Present Closer Walk Outreach Ministry Newark, NJ

Professional/Public Speaking

Motivational Counselor

In my efforts to affect positive societal gains and economic prosperity, I have been able to

create a system in my public speech that uses word break down and association to counsel and

inspire various populations on subjects such as the basics of finance, adversity, recidivism/

prison outreach, social support, and substance abuse. This work has been further supported

through a connection to religious and community resources, and referrals to places for

treatment in the surrounding Essex county area.

Examples include: Churches, Prisons, Salvation Army’s, Nursing Homes, Hospitals, Schools,

IDRC (Intoxicated Drivers Resource Centers), Twelve Step Programs, Shelters, and

Rehabilitation Programs.

March 2011- June 2011 First Credit Services Woodbridge, NJ

Senior Collector

Responsible for handling 50+ outbound collections phone calls daily; demand balance in full or

set up expedited repayment arrangements; acted as dispute intermediary and tracked daily

progress in revenue to monitor and adjust pace of monthly individual and client goals.

Newark, NJ

March 2010 – March 2011 Bank of America

Customer Marketing Executive

Answered existing clients phone inquiries; educated and up-sell customers’ retail spending and

credit card consumer service products; marketed balance transfers and available interest rate

promotions.

Oct 2008 – March 2010 Comcast Union, NJ

Retention Account Manager

High volume inbound call center for Comcast customer disconnect requests; retained current

customers using promotions, sales, and marketing savvy; up-sell customers with additional

products and services to expand the company footprint; educated consumer on various new

product offerings.

June 2005 – September 2008 Avant Garde, Engineering & Construction, Inc. Summit, NJ

Director of Business Development

Solicited insurance companies in order to develop new clients for fire restoration;

communicated with insurance adjusters on all renovations; worked with clients on new

construction and home additions; increased sales by 35% in Essex County resulting in a 20%

increase in gross profit for 2007.

ACHIEVEMENTS

Content Editor: I Boxer by David Siev

Recorded Presentations:

Prison Outreach http://www.youtube.com/watch?v=Q0Ep3MQICws

Basics of Finance http://www.youtube.com/watch?v=A440wzb7GEc

EDUCATION

Baruch College New York, NY

MBA Management and Business Policies

York College Queens, NY

BS Business Administration and Marketing

Licenses

Formerly- NASD Series 6, Series 63, and Series 7

Current Life & Health Insurance license NJ

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