Customer Service Sales Representative

Krissory Santana

**** ******** **** ** • Grand Rapids, MI 49508

616-***-**** • ***************@*****.****.***

Personal Statement

I am a dedicated and hard working individual with customer service experience including greeting people

in a timely fashion. I can utilize my communication skills when working with a diverse population. My

willingness to learn are attributes that will serve well in this job.

Education

Grand Rapids Community College Grand Rapids, MI

Associate: Expected Spring 2016

Major: Psychology

East Kentwood High School Grand Rapids, MI

High School Diploma, May 2014

Work Experience

Nu-Thai Bistro Grand Rapids, MI

Hostess/Waitress January 2014-Present

Grandpa’s Pizza Manhattan, NY

Cashier/Server May 2014-July 2014

• Provide excellent customer service

• Answered multiple telephones at a once

• Take online and fax orders

• Cleaning tables, bathroom and kitchen

DayCare Grand Rapids, MI

Volunteer/Teacher September 2007-August 2008

• Helped out with different ages like 2-8 year olds

• Greeted and provided information to parents about the activities of the day

• Maintained clean and orderly tables for the kids to eat on

• Created games to keep the kids entertained

Skills

Computer: Proficient in Microsoft Word, PowerPoint, Excel

Languages: Fluent in English and Spanish

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