Customer Service Office
Resume:
KATHLEEN G. HILL
Kathleen G. Hill
Marion, Ohio 43302
**********@*****.***
AREA OF EXPERTISE
* File Clerk/Support Services for Corporate Law Firm, Front Office Secretary,
Media Secretary and Attendance Clerk for Marion City Schools
* Office Management/Receptionist
* Customer Service/Resolve Client Issues
* Confidentiality/Personnel Files/Client Files
* Business Finances/Secretary to Fiscal Officer/Small Business Owner
* Computers (Word, Some Excel), Aderant, Equitrac, FileSite, Power
School/General Office Machines, Multi-line Telephone System
* Interaction with Students/Piano Teacher
File Clerk/Support Services for Corporate Law Firm, Sub Secretary-
Secretary in Marion City Schools Small Business Owner Assistant
to Marion Township Fiscal Officer...Banking...Retail
SELECTED ACCOMPLISHMENTS
* As receptionist at TRECA, I greet visitors and direct them to various departments
in the building and I also answer a multi-line phone system, directing calls to
various departments.
* As File Clerk/Support Services at Gray-Robinson, I reported directly to the Office
Administrator. I put together and updated Pleading Binders, put together
Closing Binders for legal assistants, created new redwells for files, did filing,
scanned, faxed and copied documents, work with highly confidential client files,
set up and tore down for attorney/paralegal and committee lunches, in charge of
setting up conference rooms for various attorney meetings, depositions, etc.,
cleaned and restocked kitchens, verified deliveries for lunches, covered mail
service for the office when necessary and covered reception one hour daily.
* As secretary at Grant Middle Schools, I reported directly to three (3) principals,
worked directly with Assistant Principal inputting discipline data in Power
School, ran truancy reports, worked on confidential issues with principals, set up
appointments for principals, worked as liason between staff members,
administration and principals; was responsible for building payroll, answered
the phone. As sub-secretary in Marion City Schools I was assigned duties at
various buildings to fill in as building secretary answering phones, work closely
with building principal, sign students in and out, input building absences, tardies,
etc., maintain confidential student information, greet parents, some light clerical
work
* Maintained and helped to run a private legal practice for 14 years. Answered
the phones daily, typed various legal documents, filed, act as liaison between
attorney, clients and court system, worked with highly confidential client
information, set up appointments, hearings, meetings.
* Secretary to Marion Township Clerk for 7 years. Responsible for personnel
files, prepared payroll twice a month, prepared township bills for payment twice
a month; preparation of meeting minutes 4 times a month. Communication with
various township administrators. Worked with a 3 million dollar budget.
* Small business owner. Have taught piano in Marion since 1981. I built my
studio from 5 students to as many as 40. I meet with students once a week for
private classes.
PROFESSIONAL EMPLOYMENT SUMMARY
* TRECA - 10/14 - Present
Marion, OH
Receptionist
* Gray-Robinson, Attorneys at Law - 09/2013 - 09/12/2014
Jacksonville, FL
File Clerk/Support Services
* Marion City Schools - 10/2007 - 06/2013
Marion, OH
Secretary/Sub-Secretary
* Frank K. Reber, Attorney at Law - 1993 - 04/2007
Marion, OH
Legal Secretary
* Edye Cook's School of Dance and Performing Arts - 1990 - Present
Marion, OH
Private Piano Instructor
* Marion Township - 1992 - 2006
Marion, OH
Secretary to Fiscal Office
EDUCATION
Chardon High School - 1972 - 1976
Chardon, OH
Mount Vernon Nazarene University - 1976 - 1980
Mt. Vernon, OH
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