Customer Service Administrative Assistant

Trishonna Daigle

Houston, TX

***************@*****.*** - 832-***-****

To secure a position in a challenging environment, where I can utilize my education and experience, with an

opportunity of advancement and growth.

WORK EXPERIENCE

cargo agent

smc cargo - Houston, TX - November 2014 to Present

Shipping, Faxing, emails, customer service, answering call, and collect money from customers

Dispatcher

Accufleet International/Airsevr - Houston, TX - May 2011 to November 2014

Comprehensive knowledge of flight planning and coordinating activities

• Extensive knowledge of handling flight at the national and international level

• Preforms task of handling day activities, following aviation regulation and emergency procedures.

• Responsible for maintaining paperwork

• Responsible for handling effective flight service and dispatch plans

• Communicated with operations manager and driver for them to service aircraft

• Heavy data entry in excel- alpha and numeric

• Heavy outbound and incoming calls to dispatchers confirming arrival of aircraft for service-200 per day

• Ensures assignment is complete in a timely manner

• Dispatch Radio Base Station

• Telephone

• Fax Machine

Dispatcher

Airsevr - Houston, TX - August 2008 to May 2011

Microsoft office, Excel, and words

• Rotate each a/c cleaner team to different tasks

• Responsible for maintaining paperwork

• Heavy Incoming and outbound calls

• Heavy data entry in excel- alpha and numeric

• Ensures assignment is complete in a timely manner

• Dispatch Radio Base Station

• Telephone

• Fax Machine

EDUCATION

Diploma

Forest Brook High School - Houston, TX

May 2005

ADDITIONAL INFORMATION

SKILLS

Secretarial experienced in document formatting, proofreading, and administrative assistant duties. Skilled in

Microsoft Works on PC

Ability to type 45 words per minute with no errors

Proficient with Microsoft Word, Excel, Word Perfect, Microsoft Office, Internet, Spreadsheet, PowerPoint,

Customer Service, Filing, Faxing, Answering Phones, Copying, Faxing, & Windows7

Contact this candidate