**** **** **** **. *****#: ***)
Unit 247-***-****
Sarasota, FL 34231 E-Mail:
******@*****.***
Sattie Kazas
Objective To obtain a rewarding position where I can utilize
my skills and experience with potential for upward
mobility.
Experience August 2012 to Present Verandah
Properties, LLC Orlando, FL
Property Management Coordinator
Currently work as an Independent Contractor at home
office with a team of four Property Managers to
effectively and efficiently manage a Portfolio of
307 rental properties.
Process all rental Applications, review Credit
Report Screenings against Rental Selection Criteria
to identify and qualify candidates. Communicate
effectively with applicants to obtain all necessary
documents such as income and rental verifications
to determine eligibility. Verify Tax rolls online
to verify home ownership as part of due diligence
when processing data.
Draft all approval letters, send links to
applicants to pay online and verify good faith
deposits and fees are received in a timely manner.
Prepare Leases and all other Addendums and send via
Docusign. Follow up to make sure executed leases
are received accordingly.
Print reporting list of all lease expirations/
renewals monthly. Review paperwork associated with
tenants vacating to satisfy timely notices. Prepare
drafts of renewal notices and send to tenants via
Docusign in accordance with lease terms. Prepare
and send all lease renewal documents and addendums
to secure and renew tenants in a timely manner.
Execute Three Day Notices for late rents, handle
NSF funds, Seven Day Notices to Cure and Non
Renewals. Also handle and follow up on tenant
unpaid charges. Process Tenant requesting to break
lease procedure. Send Move out instructions.
Prepare and send month to month lease extension
notices.
Create work orders and send to vendors via email.
Process Vendor invoices received on a weekly basis.
Communicate with Property Managers, Vendors and
Accounting to resolve billing issues. Communicate
with tenants regarding work orders. Add charges to
tenant ledgers and send tenant invoicing
notifications via email. Prepare and send Owner
Repair Invoices on a monthly basis. Print Aged
Payable Summary reports for Property Managers
monthly.
Market available properties on MLS, Appfolio System
and Company Websites. Maintain and update all
changes to properties on a monthly basis. Respond
to Realtors and interested applicants from leads
received from all marketing companies. Send
instructions to all applicants to review RSC prior
to applying to educate them on the qualifying
process. Maintain and send Owner Vacancy Reports
on a weekly basis.
Prepare inspection reports, assist property
managers to inspect and take move in and move out
pictures on properties. Maintain emails, calls and
texts with tenants, vendors, and property managers
on a daily ongoing basis to ensure a smooth flow of
daily operations. Scan, file and maintain
documents.
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February 2011 to May 2012 All Injury
and Rehab Centers, Orlando, FL
Office Account Manager
Supervised and managed a staff of ten members for
three personal injury clinics.
Collected over 200K for the company in eight
months. Negotiated settlements with attorneys to
satisfy patient balances.
Processed Payroll, assisted accountant with Human
Resource and accounting duties as well. Oversee
billing procedures, corrections and re-submissions
Hired and trained new personnel in all phases such
as daily entry of services, front desk duties,
processed medical records, statements etc.
Maintained daily office routine procedures such as
billing, made deposits to bank on a daily basis.
Posted all payments to each account daily.
Supervised Front Desk duties and handled patient
concerns. Balanced end of day transactions.
Maintained office inventory and supplies.
Printed and analyzed daily reports. Maintained
Accounts Receivable and aging reports as well,
reported collection statistics to accounting
department.
Attended network-marketing events with attorneys,
paralegals, case managers and medical professionals
to promote business growth and establish business
relationships.
April 2009-Jan 2011
St.Germain Chiropractic, Apopka FL
PI Specialist/Medical Biller
Processed all Personal Injury auto claims
independently for 3 facilities and submitted to
insurance companies on HCFA forms in compliance
with Florida No-Fault Statutes. Also processed
daily billing for commercial carriers and submitted
electronically. Reviewed all initial paperwork
associated with billing for completeness and
accuracy. Prepared, recorded and tracked
certified mailing logs.
Communicated effectively with patients and
insurance adjusters to obtain correct billing
information such as claim numbers, policy numbers
etc.
Handled patient intakes involving slip and falls
and auto accidents. Called insurance companies to
assist patients to report a claim. Referred
attorneys to patients and made arrangements for the
intakes.
Contacted insurance companies to verify PIP
coverage on all new PI patients. Made copies,
scanned documents as well as kept track of all
patient charts associated with respective files.
Printed A/R monthly reports.
Contacted employers and commercial carriers for
authorizations and coverage information for
Worker's Comp cases.
Reviewed payments against fee schedules to ensure
accurate reimbursements. Requested medical records.
Reviewed and processed EOB's from insurance
companies. Corrected medical bills for
re-submission. Processed Demand letters for
immediate payment.
Investigated claim status with insurance companies.
Resolved problems with billing, resubmitted
necessary documents to ensure full payments are
received.
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Kept track of strictly LOP accounts. Communicated
with attorneys and case managers to obtain Letters
of Protection. Prepared and submit documents for
Pip Suit to attorneys. Attended depositions for
company when called to represent.
Scheduled and kept track of MRI's for patients.
Printed Final Narratives, medical records and
statements as well as MRI reports to submit to
attorneys.
Contacted attorneys and case managers on a frequent
basis to negotiate the best possible settlement on
patient balances as well as follow up on case
status. Attended marketing events to build business
relationships. Picked up settlement checks from
attorneys for company.
2002-2006 Medical Recovery Collection Group,
Westbury NY
Medical Accounts Biller
Processed Workers Comp and Personal Injury claims
for three hospitals in a fast paced office.
Reviewed all claims especially No-Fault accounts to
make sure they were submitted to insurance
companies within time limits. Exclusively handled
all mail correspondences and prepared mass mailing.
Communicated effectively with insurance companies,
attorneys, employers and clients for billing
information and resolved financial matters. Set up
financial agreements with patients and attorneys.
Followed up on outstanding accounts monthly via
telephone and/or written inquiry. Forwarded mail
to 2nd. Party collections. Set up and maintained
an organized filing system. Filed charts in
alphabetical system.
Reviewed patient hospital charts for accuracy and
completeness, obtained missing information and
indicated on bills in order to effectively speed
payment processing. Tracked, recorded and updated
correct billing addresses of insurance companies.
Checked claim status with insurance companies.
Entered on-line messages pertaining to
communications for billing. Checked hospital
on-line systems for pertinent information such as
patient information, payments and correspondence.
Coded medical bills for re-submission to employers
and insurance companies. Forwarded claims to some
Commercial insurance companies.
Education June 2012 Watson Realty
Corp. Longwood, FL
FL Licensed Real Estate Sales Associate
2001-2002 Access Computer Training Institute,
Hicksville, NY
Certificate: MS-Office 2000 and Internet Web
Designing
1984-1989 Anglican High School,
Grenada
Certificate: High School Diploma
Skills Working knowledge of Appfolio Property Manager
Software system and Night Tenders Emergency System.
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Working knowledge of PB Works Online Virtual Office
System
Microsoft Windows 7. Microsoft Publisher, Word,
Excel, PowerPoint and Outlook. Internet and Email
and Docusign
Can operate Fax Machine, Xerox, Scanner and
LaserJet printers.
Ability to accomplish given tasks independently and
operate as a team player. Ability to finish
projects to meet deadlines.
Disciplined with the ability to work effectively
with minimal supervision.
Additional Self-motivated, with strong communication and
skills organizational skills.
Can troubleshoot and resolve minor problems
associated with LaserJet, fax and copy machines.
Can design Marketing Materials such as Flyers,
Newsletters, Brochures and more using Microsoft
Publisher. Also Familiar with PowerPoint.
References
Available upon request.