Customer Service Assistant

Veronica Cross-RDA

**** *. ********* **.

Chicago, IL 60623

773-***-****

**********@*****.***

Qualifications:

• Great customer Service and excellent communication skills

• Sympathetic with patients needs

• Organization and prioritization skills

Education:

Illinois School of Health Careers Chicago, IL

Dental Assisting Diploma – GPA 3.4/4.0 08/2014

Summary of Skills:

• Vital signs, dental radiograph, instrument sterilization

• Operatory preparation, impressions, dental dam

• Eagle Soft, scheduling, answering phones

Dental Experience:

Central Park Dental Chicago, IL

Dental Assistant Externship 07/2014 – 08/2014

• Dental radiographs

• Chairside assistance

• Prepare tray set-ups for dental procedures

• Prepare patients for treatment

• Sterilize and disinfect instruments and equipment

• Greet and seat patients

Work Experience:

Popeye’s Sauk Village, IL

Cashier 05/2010 – 08/2010

• Worked the cash register and helped with food preparation

• Maintained and cleaned the lobby area

• Assist with inventory supplies

Certifications:

American Medical Technologist – RDA Certified 07/2014

American Heart Association – CPR Certified 03/2014 – 03/2016

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