Service Customer

E llen Mahan

**** ******** **.

Wonder lake, I L. 60097

Objective:

To contribute acquired accounting skills, emphasize teamwork within the service department, work

closely with others to maintain a pleasant work environment.

Qua l i fications:

30 years experience in the automotive field. Worked in various departments within the dealership,

f rom parts, service and office. Have worked closely with all department managers. Have experience in

t he accounting field and human resource department. Set priorit ies for maintaining accuracy in

documents accounts and reports in order to maintain operation deadlines. Good communications

skills to motivate staff for more efficient work turn around.

Experience-

08 /05-Present L ibertyville Toyota

Warranty Administrator-

Maintain all warranty records. Process claims with in manufacturers time l imits. Maintain schedules

for warranty. Customer Relation, maintain records contact customer and solve issues with managers

to correct customer problems. Help with cashiering, fil ing, answering phones. Schedule appointments

a nswer phones in service greet customers and provide help in service wherever needed

01 /95-01 /05 Knauz Motors Lake Bluff I L.

H uman resource M anager-

Maintained all employee records, worked closely with managers to maintain all records of current and

f uture employees. Processed drug testing, interviewing and all benefits for employees. Processed all

t axes for federal and local government. Maintained record keeping for auditors. Accounts receivables

a nd payables. Worked with others to meet operational deadlines. L icense and tit le and bank recs.

07 /92-01-05 H ighland Park Motors H ighland Park, I L.

Warr anty Administrator

Maintained all warranty records for several manufacturers answered service phones and set

appointments, cashiering.

07 /82-07 /92 L iberty Buick L ibertyville I L.

Pa rts Depa rtment-

Counterperson, used microfiche stock shelves, inventory and parts delivery.

Education:

Accounting and Management courses through McHenry county college and Lake County College.

Computer skills

M icrosoft word and Excel, Quick Books, ADP, Reynolds and Reynolds.

Contact this candidate