Medical Manager

RODRICK T. WOMACK, MBA

820-****-**** Underwood St. Apt 262 Houston, Texas 77030

(301)

*******.******@*****.***

EDUCATION

GEORGETOWN UNIVERSITY, McDonough School of Business Washington, DC

Master of Science in Finance Class of 2016

THE GEORGE WASHINGTON UNIVERSITY Washington, DC

Master of Business Administration August 2013

NATIONAL-LOUIS UNIVERSITY, College of Management and Business Chicago, IL

Bachelor of Science in Business Management March 2007

EXPERIENCE

UNITED STATES NAVY Bethesda, Maryland

June 2010 – February 2014

Department Manager

Integrated Department of Neurology, Walter Reed National Military Medical Center

Developed operational protocols in order to streamline patient flow and to decrease

patient wait times.

Operational oversight for the Neurology Department comprised of 23 staff physicians, 9

residents, and 14 administrative staff members with an average annual patient volume of

12,000 encounters.

Managed departmental supply chain consisting of $375k for consumables and $2.5

million for equipment and service contracts.

Evaluation board member for Medical Services Directorate.

Collected and documented all staff training to meet hospital educational guidelines.

Achieved a 22% drop in patient wait times by adding an additional follow-up

appointment slot for each provider due to the improved efficiency of departmental

protocols.

Lead the departmental TJC preparation, which resulted in zero discrepancies found

during the Joint Commission survey of 2012.

UNITED STATES NAVY Yokosuka-shi, Japan

February 2008 – June 2010

Assistant Director

Medical Services Directorate, Naval Hospital

Assisted the Director by providing administrative and personnel leadership for internal

medicine, dermatology, neurology, family practice, ophthalmology and the emergency

department consisting of 143 personnel.

Directorate Supply Chain Officer maintaining an annual budget of $1.7 million for

supplies and over $6 million in equipment and service contracts.

Conducted quarterly safety and compliance inspections in accordance with The Joint

Commission guidelines.

Maintained a rigid schedule for provider Quality Assurance in accordance with hospital

policy.

Systematized the Standard Operating Procedures (SOP’s) to improve the transfer flow

between personnel in varying departments within the directorate.

Cross-trained junior enlisted personnel in emergency medical technician (EMT) and

emergency medicine procedures to alleviate call/rotational assignments of the Emergency

Department staff. This facilitated personnel continuity for the Emergency Department

when staffing fell below recommended levels.

Lead the preparation for JCAHO survey, resulting in zero JCHAO discrepancies for the

entire Medical Services Directorate.

UNITED STATES NAVY Bethesda, Maryland

November 2003 – February 2008

Department Manager

Neurology Department, National Naval Medical Center

Managed the neurology practice that consisted of 8 providers and 12 administrative staff

with an annual volume of 4800 patient encounters.

Maintained an annual budget of $134K for patient care supplies and $1.1 million for

equipment and service contracts.

Designated as the Joint Commission Tracer Team member performing mock surveys in

preparation for future Joint Commission surveys. This directly attributed to the marginal

amount of discrepancies found during the survey.

Created a SharePoint Infusion calendar for multiple sclerosis patients in order to

streamline the administrative processes for infusion patients. Patient wait times and

identification errors decreased as a result of this calendar.

UNITED STATES NAVY Okinawa, Japan

February 2000 – November 2003

Department Manager

Outpatient Records, Evans Branch Medical Clinic

Directly supervised three personnel in maintaining approximately 5,000 health records

for both active duty and dependents (civilians) stationed on Marine Corps Base Camp

Foster.

Increased overall medical readiness from 42% to 98% for service members, which

ensured they were fully medically ready and world-wide deployable.

Held mass vaccination evolutions that saw over 5,000 active duty and civilian personnel

receive necessary vaccinations.

Led in-service training for battalion medical personnel in other companies on the Navy’s

policies on health record maintenance. This allowed for other companies to become

autonomous in their own overall medical readiness.

PROFESSIONAL AFFILIATIONS

American College of Heatlhcare Executives (ACHE)

Southeast Texas Chapter of the American College of Healthcare Executives

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