Quality Assurance Management

Terence Phlint Razerera

Cell +263-**-*-***-*** E mail: ********@*****.*** 2 Hay Close

+263-**-*-***-*** Avonlea

Harare

PROFESSIONAL PROFILE

Work Experience: 12 years

Business Administration – Business Analysis and Development, Strategic

Management, Operations

Manufacturing Industry Quality Assurance (Analytical/Biological),

Production Management, Research and Development, Food Technologies

(HACCP)

Humanitarian Initiatives – Monitoring and Evaluation, Food Security, Agricultural

(Crop) Research, Environmental, Water and Sanitation, Health and Nutrition,

HIV/Aids activities,

Career Guidance Counseling and Coaching, Trainer in Food Processing

Technologies

WORK EXPERIENCE

TerSna Incorporated (Pvt) Limited, Zimbabwe

Position : Operations Manager May 2007 Current

Overseeing activities in the Production, Quality Assurance and Research and

Development Departments

Position’s Key Responsibilities

Team building and in protecting and applying the company’s philosophy and

•

promoting team work at all times.

Manage budgets in the department as well as develop strategy, create and implement

•

future budget requirements in the department

Cost efficient manner production and maximizing the utilization of all equipment and

•

company assets available.

Continuously improving operations with respect to productivity, quality, safety,

•

inventory levels, and operating expense while utilizing effective processing techniques

and company standards.

Implementing Employment Policies and Guidelines to ensure compliance with

•

employment regulations Promoting a safe work environment and ensure safety

compliance with relevant stakeholders

Writing reports and business correspondence, manage and write proficient with Excel

•

and all other MS Office programs, learn and train with new programs or computer

systems.

Promote and guide problem solving efforts within a team environment.

•

Coordinate with all departments in the company to maximize bottom line results while

•

achieving company objectives.

Implement Quality control and Quality Assurance standards in our operations

•

consistent with corporate QA objectives.

Work to develop new business and sales with customers.

•

Recruit, train and deploy new team members as needed.

•

Bring new resource opportunity to the company and build profitable programs around

•

the product.

Travel to plants and/or customers on a need basis.

•

Participation in leadership and growth of the company.

•

Research Consultant, South Africa and Zimbabwe

Part time 2008 2010

Research into Food technologies, value addition to agricultural produce and food

safety/preservation procedures.

HIV/Aids projects and training of professionals

Monitoring and Evaluation of projects and surveys

The importance of biotechnology in Food Security in Developing Countries

Clinical research and laboratory tests on HIV/Aids, Opportunistic Infections and related

diseases.

Chemical manufacturing (detergents and sterilisers for hospitals) research

Action Contre La Faim (Humanitarian Organisation, NGO)

Position: Food Security and Nutritional Surveillance Officer, May 2006 to April 2007

Position’s Key Responsibilities

Monitor, analyse and report on humanitarian development, agricultural, nutritional

and health issues of the community.

Provide technical expertise on health and nutritional matters to farmers, health

workers and community.

Participate in the baseline research, project proposals writing, strategic planning,

designing of questionnaires, communication with stakeholders, monitoring and evaluation

of surveys. Setting up nutritional gardens.

Appropriate food technologies for the poor

Providing Therapeutic Feeding and Supplementary Feeding for malnourished

children.

Undertake clinical research on therapeutic and supplementary feeding.

Supervise research on therapeutic feeding on malnourished children with

HIV/Aids related illnesses. Facilitating workshops on HIV/Aids and malnutrition

Kadoma Paper Mills (Pvt) Limited, Zimbabwe

Position: Shift Manager, June 2004 to April 2006

Position’s Key Responsibilities

Operational efficacy and excellence of the organizational goal

Manage 2 Paper machines, supervise activities and personnel within the shift

ensuring achievement of set targets.

Participate in decision making for the production run with the management

team

Customer business requirements and business process management.

Supervise section managers and other staff in the production line as well in

those at customer interface.

Supervise and motivate all manpower (production, engineering, quality

assurance and sales departments) required to achieve production plan into efficient and

effective shifts.

Spearhead TQM (Total Quality Management) to allow all departments to be

accountable for the quality of product.

Equipped with fundamental managerial skills to enable transition to managerial

level.

Hands on technical expertise and developing a business mindset needed to

become a leader.

Research and Development and new product development (supervising trial runs)

Training other function in Quality Assurance, Quality Control and problem

detection techniques to minimize non conformities in production.

Participate in implementing and regulating Business Management systems ISO

9001, 14000, and SAZ801 18000.

Supervise and assist laboratory personnel in analytical chemistry and biological

tests on product, raw material, water, boiler water and effluent for assessing conformance

to specifications.

Maintenance of laboratory equipment.

Communicate with other function and customers on corrective action to non

conformities.

Exercise Good Manufacturing and Laboratory Practices (GMP/GLP)

CAPS Holdings P/L, August 2001 – July 2003

(included attachment year)

Position: Quality Assurance Biological Technician

Position’s Key Responsibilities

Equipped with Good Manufacturing Practices (GMP) and Good Laboratary Practices (GLP)

QUALITY ASSURANCE BIOLOGICAL

Pyrogenicity testing, Toxicity testing, Contamination analysis, Challenge testing for the

efficacy of preservatives, Limulus Amebocyte Lysate testing, Bioassays and other general

microbiological techniques

Mastered use of analytical laboratory equipment, HPLC, GC, dissolution techniques,

etc.

ACADEMIC QUALIFICATIONS

BSc in Applied Biology and Biochemistry (National University of Science and

Technology, NUST, Zimbabwe)

Master’s in Business Administration (MBA), Eastern and Southern African

Management Institute ESAMI

CURRENT STUDIES

Dissertation: Importance of Implementing Public Private Partnerships in

Zimbabwe’s Agribusiness Value Chains

RESEARCH

Enhanced whiteness research: use of chemicals in tissue production to enhance

their whiteness and brightness

Retainment of Fibre and Chemicals: cost effective productionby avoiding loss of

inputs.

New Product Development: Tea Tree Mouthwash Production trials

ACHIEVEMENTS

Business Wise and Communication Skills

Team Building and Maintenance

Severe Malnutrition Management (Under 5s)

ISO 9001:2000 Quality Management System Development Course

ISO 14000:2004 Environmental Management System Development Course

SAZ801 Occupational Health and Safety Management Course

Pollution Management Course

AFFILIATIONS

Member of the Horticultural Marketing Technical Committee hosted by

Agricultural Marketing Authority (AMA)

HOBBIES

Poetry, sporting, travelling, swimming, reading and career coaching youths

PERSONAL DETAILS

Marital Status: Married

Nationality: Zimbabwean

Passport No BN646843

Other Driver’s Licence

REFEREES

Rua Tomas Nduda, 1214

Polana, Maputo

Mocambique

Solomon MUTSAMWIRA

Tel: +258-**-***-****

Quality Assurance Quality

***********@*****.***

Controller

Steval Engineering

Felistus MUNZWA

Management Rep/Technical Sales Kudzayi MACHONA

A I DAVIS CO Marketing Executive

9 11 Hanover Road, Workington TerSna Incorporated

Harare Regal Star House

Zimbabwe 25 George Silundika

Tel: +263*-****** Cell: +263**-***-****

Cell: +263**-***-**** ************@*****.***

Email: ********@*****.***

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