Human Resources Management
Resume:
VELMA WALLACE
DENTON, TEXAS 76210
Phone: 214-***-****
Email: ************@*******.***
SUMMARY
Respected manager with strong business acumen and specific expertise in Human Resource Management.
Proven ability to lead staff, as well as develop and implement projects. Over 10 years’ experience organizing
and directing work efforts of cross-functional teams, customers and vendors to produce quality results.
Passion for customer service and proven ability to communicate and inspire others to demonstrate strong
client-focused service.
PROFESSIONAL EXPERIENCE
DOL/Employee Benefits Security Administration Dallas, TX
Benefits Advisor/ Investigator (Pension) 8/2013 to Present
Answers moderately complex questions concerning specific provisions and requirements of ERISA and
related laws, regulations, policies, precedents, interpretations, and opinions. Studies, assesses, and complies
all needed information and data available in the office to ascertain the relationship of particular complaints
with other previous data received on a subject. Identifies fact patterns that justify potential investigations,
performing initial reviews, and referring those situations identified where it appears that a fiduciary violation
law has occurred to an investigator/auditor. Develops written inquiries, which may include technical
inquiries from plan participants and Congressional offices. Provides technical support to investigators and
performs developmental assignments designed to facilitate the efforts of those who conduct investigations
and financial examinations of employee benefit plans for compliance with criminal and civil statues. Under
the direction of an experienced investigator or supervisor, the incumbent conducts extensive research and
analyses of issues and questions related to civil and criminal investigators and financial examinations of
employee benefit plans (e.g., banks, service providers, and other financial institutions charged with handling
plan monies. Develops background information from plan reports, financial data, official documents, and
systems reports, etc. Reviews and summarizes financial data, reports, and documents related to transactions
under investigation; uses operating guidelines to identify specific areas requiring review; identifies routine
violations clearly evident in the record; and makes recommendations to higher level investigators for solving
routine compliance problems identified. Drafts portions of reports of investigative findings for use in final
reports prepared by higher-level investigators. Attends and participates in meetings and conferences
conducted by higher level investigators with representatives from the Office of the Solicitor and the
Department of Justice; representatives of other Federal and State agencies involved in related enforcement
efforts; plan administrators, plan participants, accountants, attorneys, employers; and representatives of
insurance, investment, securities, real estate or banking organizations. Prepare summaries of meetings and
conferences for higher level review and use. Answers telephone inquiries and/or drafts replies to inquiries
concerning specific provisions and requirements of ERISA and related laws, regulations, policies,
precedents, interpretations, and opinions.
United States Army Corps of Engineer Fort Worth, TX
Contract Specialist 3/2013 to 8/2013
Knowledge of the legislation, regulations, and methods used in contracting; business and industry practices,
sources of supply, cost factors, and requirements uniqueness. Soliciting, evaluating, negotiating, and
awarding contracts with commercial organizations, educational institutions, nonprofit organizations, and
State, local or foreign governments for furnishing products, services, construction or research and
development to the Federal Government; Administering contracts by assuring compliance with the terms and
conditions of contracts, including resolution of problems concerning the obligations of the parties;
Terminating contracts by analyzing, negotiating, and settling claims and proposals; Analyzing and evaluating
cost or price proposals and accounting systems data; Planning, establishing, or reviewing contracts,
programs, policies, or procedures; Formulating and administering policies and procedures to insure
achievement of Federal socioeconomic goals, such as those affecting small business, labor surplus areas, and
disadvantaged business firms; Developing acquisition strategies and directing or managing procurements;
and Providing staff advisory services in one or more of the specializations in this profession.
FEDERAL EMERGENCY MANAGEMENT AGENCY Denton, Texas
2Resume – Velma Powell
Program Support Assistant 2/2009 to
3/2013
Lead company compliance with all existing government and labor legal and
government reporting requirements including any related to the Equal
Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the
Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act
(ERISA), the Department of Labor, worker compensation, the Occupational Safety
and Health Administration (OSHA), employee conduct, performance appraisals,
recognition and incentive awards, leave and hours of duty, fitness for duty, and
similar employee relations challenges. Assist with the development and
administration of programs, procedures, and guidelines to align the workforce with
the strategic goals of the company. Develop administrative staff meetings and
attend other meetings and seminars as required. Assist in the monitoring of an
annual budget. Maintain employee-related data bases. Prepare and analyze
reports that are necessary to carry out the functions of the department and
organization. Prepare periodic reports for management, as necessary or requested.
Utilize Human Resources software to the company's advantage. Implement the
performance management system to include performance development plans
(PDPs) and employee development programs (EDPs). Establish in-house employee
training system that addresses company training needs including training needs
assessment, new employee orientation or onboarding, management development,
production cross-training, the measurement of training impact, and training
transfer. Publish necessary education and materials to managers and employees
including workshops, manuals, employee handbooks, and standardized reports.
Manage the monitoring and spending of the corporate training budget. Maintain
employee training records. Serve on employee selection committees or meetings.
Develop Human Resources policies for the organization with regard to employee
relations. Collaborate with management to communicate Human Resources
policies, procedures, programs and laws. Persuade employee relations practices
necessary to establish a positive employer-employee relationship and promote a
high level of employee morale and motivation. Participate in the conduct of
investigations when employee complaints or concerns are brought forth. Advise
managers and supervisors about the steps in the progressive discipline system of
the company. Counsel managers on employment issues.
UNITED STATAES CENSUS BUREAU Dallas, Texas
Administrative Specialist 10/2008 to 2/2009
Led competitive market research to establish pay practices and pay bands that help to recruit and retain
superior staff. Oversaw the implementation of Human Resources programs through Human Resources
staff. Identifies opportunities for improvement and resolves problems. Oversaw and managed the work
of reporting Human Resources staff. Encourages the ongoing development of the Human Resources staff .
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Utilized the HRIS system to eliminate administrative tasks, empower employees, and meet the other
needs of the organization. Coordinated all Human Resources training programs, and assigns the
authority / responsibility of Human Resources and managers within those programs. Provides necessary
education and materials to managers and employees including workshops, manuals, employee
handbooks, and standardized reports. Managed the selection and contracting of external training
programs and consultants. Established and led the standard recruiting and hiring practices and
procedures necessary to recruit and hire a superior workforce. Interviewed management and executive
position candidates; served as part of the interview team for position finalists. Chaired employee
selection committees or meetings. Produced and recommended Human Resources policies and
objectives for the company on any topic associated with employee relations and employee rights.
Trained managers on their communication, feedback, recognition, and interaction responsibilities with
the employees who report to them. Reviewed guides, and approved management recommendations for
employment terminations. Informed the CEO and the executive team of significant problems that
jeopardize the achievement of the company goals and those that are not being addressed adequately at the
line management level.
INTERNAL REVENUE SERVICES Dallas, Texas
Office Automation Assistant 2/2003 to 2/2004
Maintained the HRIS database and generates scheduled or requested reports to assist management.
Evaluated audits to ensure accuracy. Maintained employee records up-to-date by processing employee
status changes in a timely manner. Maintained personnel files in compliance with applicable legal
requirements. Processed enrollments, changes, and terminations of participants in all benefit plans and
programs. Budgeted monthly billing statements against payroll deductions. Assisted employees with
any benefit claim issues or concerns. Scheduled and tracked participants into training sessions, and
entered into database.
UNITED STATES ARMY United States of America
Sergeant/Administrative Specialist 11/1995 to 3/2001
Led the development of benefit orientations and other benefits training for employees and their families.
Recommended changes in benefits offered, especially new benefits aimed at employee satisfaction and
retention. Monitored all pay practices and systems for effectiveness and cost containment. Led the
development of benefit orientations and other benefits training for employees and their families.
Recommended changes in benefits offered, especially new benefits aimed at employee satisfaction and
retention. Led company compliance with all existing governmental and labor legal and government
reporting requirements including any related to the Equal Employment Opportunity (EEO), the
Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee
Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the
Occupational Safety and Health Administration (OSHA), and so forth. Maintains minimal company
exposure to lawsuits. Managed employee communication and feedback through such avenues as
company meetings, suggestion programs, employee satisfaction surveys, newsletters, employee focus
groups, one-on one meetings, and Intranet use.
EDUCATION: CAPPELA UNIVERSITY, Minneapolis, MN
Doctor of Business Administration (DBA), Specialization: Human
Resources, In Progress 2012 - 2015
Relevant Coursework:
DB 9901 Dissertation Mentor,DB-R 8921 DBA Colloquium Track 1
DB 8004 Strategic Thinking and Innovation,DB 8010 Leadership with
Integrated Coaching,DB 9902 Dissertation Mentor 2,DB 8020 Research
Foundations,DB 9903 Dissertation Mentor 3, BMGT 8410 Foundation
4Resume – Velma Powell
HumanResource Theory & Practice, BGT
8412CreatingAdaptiveInnovative Workplace, DB 9904 Dissertation
Mentor 4, BMGT 7086 Dev Academic Writing Process,DB 8030 Global
Operations, DB 9905 Diss Mentor Courseroom,DB 8040 Financial
Decision Making,DB 9906 Diss Mentor Courseroom,DB-R8922
DBAColloquium Track 2,DB 8050 Applied Research Techniques, DB
9907 Diss Mentor Courseroom, BMGT 8414 Attracting and Retaining
Talent, BMGT 8416 Human Resource Practices for Developing Talent,
DB 9908 Dissertation Mentor
TEXAS WOMAN’S UNIVERSITY, Denton, Texas
Executive Masters of Business Administration (MBA), 2010
Specialization: Human Resource Management
Relevant Coursework:
BUS 5133 MARKETING MGT,BUS 5663 MANAGERIAL DECISION
MAKING, BUS 5523 MGMT AND ORGN,BUS 5933 BUSINESS
ETHICS,BUS 5243 ADM MGRL FIN,BUS 5963 MANAGEMENT
OPERATIONS,BUS 5433 MANAGERIAL ACCT,BUS 5903 ST:
CONSUMER ETHICS,BUS 5453 BUSINESS LEADERSHIP
BUS 5903 ST: ENTREPRENEURSHIP,BUS 5893 APPLIED BUSINESS
ENVIRONMEN,BUS 5923 GLOBAL BUSINESS
` TEXAS WOMAN’S UNIVERSITY, Denton, Texas
Bachelor of Business Administration (BBA), 2008
Emphasis: Human Resource Management
SOUTHERN TECHNICAL COLLEGE, Little Rock, Arkansas
Associate in Applied Science, 1987
Business Computer Programming
TECHNIAL SOFTWARE
APPLICATIONS: Microsoft Office (Access/Word/Excel/PowerPoint/Outlook), Intranet and
TRAINING AND Internet
STAFF DEVELOPMENT: 2013:
US Army Corps of Engineers Fort Worth District
CLC 033-Contract Format and Structure for DoD e-Business
CLC 058- Introduction to Contract Pricing
CON 100-Shaping Smart Business Arrangements
CON 090-Federal Acquisition Regulation (FAR) Fundamentals(schedule
for 8/6-30/2013)
CON 121-Contract Planning
CON 124-Contract Execution
CON 127-Contract Management
Contract File Checklist, Acquisition Plan/Strategies, CEFMS, Citrix,
Closeout, Paperless Contract Filing (PCF), Peer Reviews, Performance
Work Statement (PWS), PPIRS, Project Labor Agreement (PLA), Quality
Assurance Surveillance Plans (QASP), Ratifications, Safe Access File
5Resume – Velma Powell
Exchange (SAFE), SAM,Service Contract Approval Form (SCAF), Source
Selection Authority Appointment (SSA), SPS-PD2
2012:
DHS/FEMA Contractor Performance Assessment Rating System (CPARS) -
Instructional Presentation and Evaluation Skills
Community Relations Overview and AIR Missions
Effective Communication
2010:
Business Writing (2010)
Contractor Officer’s Training Requisition Course (COTR) (2010)
Decision Making and Problem Solving Course (2010) Equal
Employment Opportunity Commission (EEOC) (2010)
1999:
Supervisor Development Course
Personnel Administration Course
1996:
Primary Leadership Development Course (1996)
PROFESSIONAL
AFFILIATIONS: 2012:
Blacks in Government
2011:
Presidential Management Fellows Finalist
2010:
Special Emphasis Program Manager- Federal Employed Women
(SEPMFEW)
2009:
Employee Communications and Advisory Forum (ECAF) Chair
Federal Employee Women (FEW)
2008:
North Texas Society Human Resource Management Students
Human Resource Management
2007:
Financial Management Association International TWU Chapter (2007)
2006:
Students for Free Enterprise (2006)
School of Management (2006)
2004:
Disable American Veteran
6Resume – Velma Powell
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