Greetings,
A very famous, albeit fictional person once said, "Life is like a box of
chocolates." If this is true, then you might say that I'm like a box of
Forest Gump.
Hello. My name is Patrick G Howard, and just like Forest Gump, I have had
an unusual, eclectic, fantastic voyage to where I am today; and I have done
some amazing things along the way. For example ...
. I supported a team of attorneys who helped our client save $3.6 Billion.
. I showed a major telecommunications company how to save $6.8 Million in
the first year by making one small change. (And by the way, this change
also reduced customer dialing trouble tickets to nearly zero.)
. My team completed 1,482 installation projects in 2013 for a global
managed services company.
. I saved a puppy from a burning building as a volunteer fire fighter.
. I played one season for the Texas Rangers baseball club. (It's probably
not what you think. I played the organ. That counts, doesn't it?)
DISCLAIMER:
My ability to leap tall buildings in a single bound is still under
development.
Now, I'm not one to dwell in the past. While these accomplishments are
impressive, you may ask, "How does this enable me to be an effective member
of your team?" Let me suggest the following:
. I can function at a high level in almost any environment.
. I am not afraid to attempt (and frequently master) new things.
. I thrive in achieving excellence in whatever I do.
. I know how to build rapport, and am a natural leader.
. I know how to overcome challenges and solve problems.
. I can do this for you!
By now you might be wondering how I can solve the challenges you currently
face. I ask that you look beyond the titles on my resume, and consider the
many skills I will bring to your organization - technical, organizational,
logical, entrepreneurial, interpersonal, communication (to name a few).
My goal is to always provide great value and exceed expectations. I would
like to explore how I might do something incredible for your organization.
Who knows? Maybe together we can create another Forest Gump moment.
I look forward to discussing this with you in person.
Best regards,
Patrick G Howard
PROGRAM AND PROJECT MANAGEMENT PROFESSIONAL
Expertise in managing projects, leading teams, improving processes,
communication and solving problems. Searching for opportunities outside of
my comfort zone.
Multi-talented program and project management professional, recognized
communication expert and innovative problem solver, who thrives in small to
medium sized organizations that desire team members with a broad range of
talent and skills to assume multiple roles, thus eliminating the need for
outsourcing and additional personnel.
CORE COMPETENCIES
> Managing Projects
> Leading Teams
> Solving Problems
> Maximizing Profit
> Automating Tasks
> Increasing Efficiency
> Effective Writing
> Public Speaking
> MS Office Wizardry
It's one thing to learn your subject matter. Another altogether to
understand it with enough mastery to anticipate and effectively direct
resources. To do it with flair? That's an art form. That's Patrick Howard.
~ Stephen Bent
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PROFESSIONAL EXPERIENCE
ERICSSON 2011 - 2014
Global telecommunications original equipment manufacturer and managed
services provider.
Network Project & Program Manager
Managed core installation projects for the Sprint account in the South
Central Region. Defined and maintained delivery milestones for projects
across multiple technologies and broad scope. Managed vendor performance
against their commitment to the customer.
V South Central Region delivered 1,482 installation projects in 2013,
ranging in scope from $5,000 to $4 million, and accounting for 18% of
completed national production.
V Performed interval and level of effort analysis for every project type
across all regions. This report served as the basis for the 2014
forecast and staffing model.
V Developed an automated tool that created real time reporting for
milestones versus commitment. By automating this function, the time to
complete this task was reduced from four hours to under two minutes.
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THE SYZYGY GROUP 2007 - 2011
Consulting firm dedicated to helping people start their own business.
Owner
Consulted with aspiring entrepreneurs to help them define their business,
financial and lifestyle goals, and introduce them to franchise and business
opportunities that best meet their objectives. Assisted clients develop
branding and marketing strategies, specializing in low to now cost methods.
V Devised the 100 Reasons to Choose marketing system, which integrates all
advertising media, and produces a consistent message and call to action
resulting in increased sales.
V Developed the Be Your Own Boss seminar series, teaching the benefits of
entrepreneurship and how to create a business with little or no money to
start.
SPRINT NEXTEL 2005 - 2007
In 2005, Nextel merged with Sprint to create the nation's third largest
wireless provider.
Technical Project Manager 2005 - 2007 (Continuation of existing role at
Nextel post-merger.)
V Coordinated the re-tuning of more than 10,000 base radios to comply with
the FCC re-banding agreement, without compromising service to our
subscribers.
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NEXTEL COMMUNICATIONS 1996 - 2005
Provider of Direct Connect technology, Nextel was America's fourth largest
wireless provider.
Technical Project Manager 2004 - 2005
Managed projects and programs for the South Region Technical Services
Organization. Supervised software releases, firmware upgrades and
equipment installations. Directed construction and integration of new
elements into the national network.
Fixed Network Engineering Manager 2001 - 2004
Senior Fixed Network Engineer 2000 - 2001
Fixed Network Engineer 1997 - 2000
Established company network standards and procedures. Developed procedures
for major network impacting activation in the region. Optimized network to
provide exceptional customer experience, while reducing capital and
operating costs.
Interconnect Engineer 1996 - 1997
Managed deliverables for cell site construction from acquisition to on-air.
Awarded contracts and provisioned hi-cap circuits between facilities.
Coordinated milestones for friendly and commercial launches for the South
Region network.
V Developed least cost dialing plan, which saved Nextel $6.8 million (in
the first year) in operating expenses associated with routing traffic to
the public network. Executing the plan also freed up hardware, which
allowed the company to defer a portion of their planned capital expenses
for three quarters.
V Designed automation tool to analyze new codes in the routing guide each
month and assign the correct route per the least cost plan. Implementing
this tool reduced level of effort associated with completing this task
from 240 hours to less than five minutes per month, and increased
accuracy to 100%.
V Enhanced new code automation tool to analyze existing codes each quarter
and assign the correct least cost route, which reduced customer
complaints attributable to dialing to less than .5% of all trouble
tickets.
V Developed an automation tool to track and manage cell site milestones,
and order circuits for just in time delivery to meet planned on-air date.
V Used legal, management, engineering and first responder experience to
craft 9-1-1 emergency services termination agreements with public safety
agencies across Texas and Oklahoma, which freed the time of other
professionals (attorneys, engineers and managers) in our organization to
accomplish other tasks.
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EDUCATION
Baylor University - Waco, Texas - Bachelor of Business Administration