Customer Service Medical
Resume:
Melanie M. Miles
** **** **. ** *** E, Grand Rapids, MI 49548
**********@*****.***
Objective & Skills
Obtain entry-level employment in an administrative, medical, or customer service setting that will allow career advancement and make use of the skills learned to its maximum capacity.
Inventory Specialist
Customer Service
Freight Associate
Stocking
Litigation Document Specialist
Healthcare
Housekeeping/Janitorial
Interpersonal/Intrapersonal Relationship Building
Leadership
Call Center/Customer Service Representative
Professional Description of Skills & Accomplishments
Call Center/Customer Representative for AT&T
Strong skills in medical/business, retail (FOH and BOH operations) coordination and procedures.
Data entry/coding confidential litigation, insurance, and insurance claim documents.
Manual inventory data entry for Spartan stores.
Office management training
Significant training in Medical Assisting; clinical and administrative; previous CNA education.
Proficient in the use of Microsoft Office, Word, Excel, PowerPoint, QuickBooks, and WordPerfect.
Extensive customer service experience.
Ability to work independently with little or no supervision, or as part of a team.
Work History
09/2014-Current
Customer Service/Call Center Representative, Teleperformance, Kentwood, MI
01/2014-08/2014
Litigation Document Specialist, Pitney Bowes/Novitex, Kenwood, MI
07/2013-10/2013
Inventory Specialist, Advanced Inventory Solutions, Kentwood, MI
01/2013-04/2013
Temporary Cashier, TJ Maxx, Kentwood, MI
12/2012-02/2013
Seasonal Tax Preparer, Jackson Hewitt, Grand Rapids, MI
Education
Degree Seeking
Health Administration/HIS
University of Phoenix, MI (2016)
Certificate
Medical Assisting
Everest Institute, MI
Diploma
Nursing Assistant
Orchard View
References
[References are available upon request.]
Contact this candidate