Customer Service Medical Assistant

Melissa Craig

Registered Medical Assistant

**** ******* ** - *********, ** 28146

***********@*****.*** - 704-***-****

Compassionate Registered Medical Assistant who is looking for a long term position in a health care clinic or

a large health organization where I can bring my skills and assets.

WORK EXPERIENCE

Registered Medical Assistant

Wake Forest Baptist Health - Winston-Salem, NC - January 2013 to April 2013

I worked on the General Surgery floor where there was multiple medical specialties. I took patients weight and

vital signs, entered information into EMR including medications, past medical history's, prepared patients for

exams, set up and assisted with exams and procedures. Applied clean dressings and packed wounds, unna

boots, staple and suture removals, performed U/A's administered medication as ordered, Set up and assisted

prostate biopsy exams as well as cystoscopy procedures. Entered U/A results into patients EMR. Set up and

assisted with muscle biopsy's using sterile techniques. Cleaned and stocked exam rooms

Sales Associate

Aldis - Lexington, NC - August 2012 to January 2013

Provided customer service, handled cash, debit and EBT transactions. Answered customer's questions about

store products, handled returns and customer complaints. Pulled new product to sales floor. Maintained clean

store environment..

Medical Assistant

Salisbury Pediatrics Association - Salisbury, NC - December 2010 to October 2011

Took patients vital signs, roomed and prepared patients for exams. Administered immunizations to pediatric

and adolescent patients. Performed PFT testing during asthma clinics. Prepared throat, flu, and mono cultures.

U/A's, blood draws. Cleaned and stocked exam rooms, worked night and weekend clinics as needed.

Medical Assistant

Salisbury Urology - Salisbury, NC - June 2010 to July 2010

Completed 5 week externship required for graduation. Took patient's vital signs and documented in EMR.

Roomed and prepared patient's for exams. Catheterized patients for U/A"s. Testosterone injections as needed,

assisted with exams

Medical Office Assistant

Hudson Family Care - Beacon, NY - August 2004 to January 2006

Checked in and out patients, called patients for appointment reminders, filed medical charts, cleaned and

maintained patient waiting area as well as exam rooms.

EDUCATION

Diploma in Medical Assisting

ECPI School of Technology - Concord, NC

SKILLS

Worked with epic, computer skills, exceptional customer service skills

CERTIFICATIONS

RMA

Registered with AMT

CPR

CPR certified

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