Sales Services
Resume:
MELISSA D. WRIGHT
*** ***** ******* **** ***** Rosa Beach, FL, 32459
813-***-**** **********@***.***
PROFESSIONAL ADMINISTRATOR & COORDINATOR
Multi-faceted, highly skilled, entrepreneurial Professional with over twenty years of experience cultivating a bevy of skills, seeking a job with applicable administration/coordination/management skills. Proven successful track-record of operating, maintaining, managing, and coordinating day-to-day duties for a variety of businesses, including Sales, Operations, and Health Care. Experience in interviewing and training. Excellent people & leadership skills.
Management
Program Services
Data Entry & Tracking
Strategic Planning/Analysis Coordination
Documentation
Client Relations
New Business Development Professional
Detail-oriented
Interpersonal Skills
Motivated Self-Starter
PROFESSIONAL EXPERIENCE
Emerald Coast Assoc. Management, Destin, FL 2014 – Present
Certified Pool Operator/Maintenance Coordinator
Responsible for cleaning, servicing, and maintaining three commercial swimming pools.
Receive, store, and maintain an adequate inventory of swimming pool supplies and materials.
In charge of daily upkeep of the property buildings and grounds.
Responsible for maintaining proper chemical and water/pH balance.
In charge of inspection of pool area for needed repairs and/or safety issues.
Maintain records pertaining to the swimming pool operation.
Manage daily operations of an 18 acre property, comprising 29 buildings, and 216 units.
Independent Contractor for State of Florida, St. Petersburg, FL 2011 – 2013
Medicaid Waiver Support Coordinator
Coordinated life-enhancing services for individuals with unique developmental disabilities.
Maintained comprehensive and detailed client documentation.
Conducted monthly care facility and home visits with clients and their caregivers.
Secured funding from State Medicaid and Medicaid Waiver funds to ensure continuity of services.
Independent Contractor for State of Florida, Tampa, FL 2007 – 2011
Human Services Program Analyst, Sr.
Reviewed central records and obtained information through collateral sources for data collection.
Scheduled and conducted monthly face-to-face interviews with the individual, guardian, and health care providers in order to complete need assessments.
Documented monthly follow-up for needed care.
Viatek Solutions, Tampa, FL 2006 – 2007
Internet/Ebay Sales
Responsible for taking pictures of products, downloading and listing product information to eBay and other internet resources for sale and tracking, and shipping products sold.
Commercial Cleaning, Cleveland, OH 2005 – 2006
Owner & Operator
Supervised a team of four employees, and performed janitorial tasks for large industrial work environments.
Conducted quality control and assessed customer satisfaction.
Independent Contractor for State of Florida, Tampa, FL 2001 – 2005
Medicaid Waiver Support Coordinator
Coordinated Medicaid funded services for developmentally disabled individuals.
Maintained comprehensive and detailed client documentation.
Arranged monthly care facility and home visits with clients and their care providers.
Human Services Foundation, Inc. for State of Florida, Tampa, FL 1999 – 2001
Medicaid Waiver Support Coordinator
Developed skills required coordinating life-enhancing services for the developmentally disabled within an agency setting.
Promoted to supervisor after seven months and transferred to Tampa facility.
Department of Corrections, LaGrange, KY 1997 – 1999
Classification/Treatment Officer
Assisted Security Personnel with duties as needed.
Defined programs/custody levels appropriate for inmates.
Prescribed social and vocational programs to inmates.
Cabinet for Families and Children, Louisville, KY 1995 – 1997
Child Protective Services
Provided services for parents involved with cases of neglect and abuse.
Recorded the substance of all contacts with clients/collaterals.
EDUCATION & CREDENTIALS
Bachelor of Science, Psychology, Ball State University, Muncie, IN
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