Customer Service Representative
Resume:
Paul Nelson
Frisco, TX ***33
Mobile Phone: 214-***-****
E-mail: ***********@*****.***
OBJECTIVE
My objective is to secure a position with a well-established organization with a stable
environment that will lead to a lasting relationship in the field that I choose. To also obtain,
enable me to use my strong organizational skills, educational background, and ability to work
well with people.
WORK EXPERIENCE
Dollar$ & Cents Store
07/2013-09/2014
Key Holder
My position as a key holder/cashier required me to open the stores for employees, go to the bank
for change and cash, and ensure that the registers are programmed with the latest prices and
promotions. I also assigned tasks to employees, assisted cashiers with complex transactions, help
customers return or replace merchandise, and supervise cleaning sessions. I also when needed
worked the cash register, and stocked shelves.
Sleep Experts
09/2012-05/2014
Delivery Driver Assistant
My primary job function was to load and unload delivery product. Inform supervisor of any
vehicle problems. Assist Driver with deliveries at various locations. This job also required me to
be able to lift heavy products. Also, I interacted with customers to obtain signatures and gave
survey cards. Another duty was to ensure the interior of the truck was clean, and secure at the
end of my shift.
Arise
04/2012-04/2013
ATT Mobility
Working for AT&T though Arise required me to attract potential customers by answering product
and service questions; suggesting information about other products and services.
I also opened customer accounts by recording account information. Maintains customer
recordsby updating account information. I resolved product or service problems by clarifying the
customer's complaint; determining the cause of the problem; selecting and explaining the best
solution to solve the problem; expediting correction or adjustment; following up to ensure
resolution.
Auto Zone
Carrollton, TX
03/2012-11/2012
Driver/Part-Time
My job functions are to satisfy customers and meet the needs of the customer, by providing
excellent customer service. I also deliver hard parts to various auto dealerships in the DFW
Metroplex. I also stock auto parts, and account for inventory. I also operate a cash register to
assist checking out customers’ purchases.
Links Staffing 75067, Lewisville, TX
Food Preparation Warehouse Worker
August 2010-February 2012
Food and Beverage Production
My primary job function is to take packaged food and create a label onto each item, and put the
foods on a pallet and load them onto the truck for shipment.
Chick-Fil-A, Inc. Grapevine, TX
December 2009 - December 2010
Food and Beverage Production (Cashier)
My primary job was to clean, stock, and restock work stations. Maintain sanitation, health,
and safety standards. I also operated large volume cooking equipment, prepared and served
beveraged. Also, I provided superior customer service.
Walmart Lewisville, Texas
Instock Inventory
July 2006 - January 2010
Forklift Certified 2009
From June 2006-July 2008 I worked as a cashier. From March 2009- December 2009 I worked
in the stocking department. I stocked groceries and utilized a forklift. My primary job function as
a cashier was to provide excellent customer serivce to customers, recieve and disburse money,
operate register, and so much more. As an instock employee my primary job function was to
stock shelves, recieve, open, unpack, and issue sales floor merchadise, and clean display cases,
shelves, and aisles.
Mcdonald'S 75067, Lewisville, TX
Cashier
June 2005 - July 2006
Food and Beverage Production
My primary job was to clean, stock, and restock work stations. Maintain sanitation, health, and
safety standards. I also operated large volume cooking equipment, prepared and served
beveraged. Also, I provided superior customer service.
EDUCATION
Graduated high school –Lewisville High School (2007)
Studied Business Administration and Undergraduate Economics courses-
University of North Texas (2007-2010)
Forklift Certified 2009
Forklift Recertified 2012
Contact this candidate