Customer Service Management
Resume:
Chad D. Ehrlich
********@*****.***
New Hope, PA 18938
Education
Syracuse University - Whitman School of Management 2008 - May 2012
dOUBLE mAJOR - finance and Entrepreneurship
Business Courses Completed
Institutional Trading Intro to Derivatives Investments Financial
Management
Intro to Managerial Acct. Corporate Entrepreneurship Financial
Planning Strategic and Entrepreneurial Management
Professional Experience
Bloomberg L.P. March 2014 - Currently Employed
Business Analyst (Temporary)
> Conduct quality assurance on vendors to maintain specific standards
set forth by management
> Implement corporate adjustments into the Bloomberg database through
research and analysis
> Work directly with management to improve quality and efficiency of
vendor work flow
Walt Disney Co. May 2013 - February 2014
Recreation Representative
> Monitor the safety of guests at the recreation facility
> Provide emergency medical attention as a first responder
> Interact with our guests and answer any inquiries
Ox Bonding Insurance Services June 2012 - March 2013
Underwriter
> Ensure enrollment applications are properly executed and logged in our
database
> Complete background checks and credit checks on applicants
> Correspond with clients and elucidate bonding status and procedures
Skills & Abilities:
Team Oriented Excellent Customer Service Analytical Ability to
Prioritize
Knowledge of Financial Concepts & Investment Principles Experience with
Microsoft Word, PowerPoint, Excel and Outlook
Contact this candidate