Project Manager
Resume:
Patricia Hedges
Novato, CA 94947
********@*****.***
Springboard Wine Company, Novato, CA 2013-2014
Bookkeeper
. Learned a new "in the cloud" program, Accounting Seed, a native
Salesforce Accounting Software
. Processed high volume of Accounts Receivables averaging $800,000 cash
receipts a month
. Processed high volume of Accounts Payable including monthly commission
payments to sales representatives
. Managed and tracked bank account transactions including online
deposits, transfers between accounts and reconciled statements at
month end
. Maintained Human Resources-related employee files reflecting salary
increases, deductions, garnishments, benefits, payroll exceptions and
W-2 withholdings exercising a high level of confidentiality
. Prepared and filed 1099's, business licenses and government surveys as
needed
. Administered and tracked Workers Comp reports and claims
. Communicated with and resolved customer related issues concerning
payments and invoices
. Responded to supplier's requests and inquiries in a timely manner by
using problem solving skills to track down issues with payments and or
invoices
. Identified opportunities for process improvements, made suggestions
that were implemented that improved efficiency
Steadfast Futures & Options, Field of Greens, L.O.G.I.C., Inc., Sonoma, CA
2011-2013
Office Manager/Bookkeeper
. Created an efficient filing system for all 3 companies
. Prepared semimonthly payroll and filed payroll taxes for all 3
companies
. Created and implemented a Website for Field of Greens using Adobe
Dreamweaver
. Processed and tracked accounts receivable, accounts payable,
reconciliation, 1099s, and journal adjustments
. Established and maintained Human Resources-related employee files
reflecting salary increases, deductions, garnishments, benefits,
payroll exceptions and W-2 withholdings exercising a high level of
confidentiality
. Administered and tracked Workers Comp reports and followed up on
claims
. Developed and maintained an Employee Handbook for Field of Greens
. Communicated with customers to resolve problems with invoices
. Administered LOGIC website including updates to subscriptions,
answering customer inquiries and tracking payment
St. Rita School, Fairfax, CA 2009-2013
Office Manager/Bookkeeper
. Prepared and deployed financial reports to Principal and Board of
Directors and Officers
. Developed and maintained sound financial practices
. Collaborated with the Principal and Finance Committee to prepare the
annual budget
. Communicated and listened attentively to parents in resolving issues
. Processed and tracked accounts receivable, accounts payable,
reconciliations, 1099s, and payroll
. Administered and managed Financial Aid applications and reporting
. Researched, analyzed and prepared survey reports and yearend financial
reports required by the Archdiocese
. Established and maintained Human Resources-related employee files
reflecting salary increases, deductions, garnishments, benefits,
payroll exceptions and W-2 withholdings exercising a high level of
confidentiality
Papermill Creek Children's Corner, Point Reyes Station, CA 2008-2009
Executive Director
. Prepared and deployed status reports and financial reports to Board of
Directors and Officers
. Provided leadership in developing program, curriculum, organizational
and financial plans with the Board of Directors and staff, and carried
out plans and policies authorized by the board
. Compiled and maintained official records and documents, and ensured
compliance with federal, state and local regulations
. Actively maintained a working knowledge of significant developments
and trends in the Child Development field
. Recruited, hired and released, when needed, personnel, both paid staff
and volunteers
. Developed and executed regular performance evaluations, and ensured
sound human resource practices were in place
. Created and distributed brochures and flyers in marketing organization
. Worked with the staff, Finance Committee, and the Board in preparing a
budget; ensured that the organization operated within budget
guidelines
. Managed day to day operations of the school
. Communicated with parents on issues, by listening attentively, and
providing alternative solutions to problems
. Researched, wrote and regulated grants from private, state or federal
organizations
. Processed accounts receivable, accounts payable, invoicing,
reconciliation, 1099s, payroll, non profit accounting and financial
system
. Developed and maintained the Donor Database in Microsoft Access
. Managed funds development through organization of events and annual
campaigns
Teacher at A Child's Way, Burlingame, CA and Kidango Inc. Fremont, CA
2002-2007
. Supervised up to 40 children, aids and volunteers
. Strategically and creatively planned and implemented age appropriate
projects.
. Put together lesson plans and prepared required materials for
different skills and year groups
. Initiated new ideas for age appropriate projects as well as day to day
processes
. Supervised up to 16 children, aids and volunteers
. Planned, prepared and implemented daily schedule in accordance with
policies
. Completed and maintained reports and documents, including enrollment,
attendance, child observations, and daily logs
. With an imaginative approach, created and provided developmentally
appropriate curriculum and activities for children that developed
their creative, practical, and social skills
. Observed children for appropriate age related skills; completed
DRDP's, defined goals and communicated plans with parents
Pointspeed Inc., San Mateo, CA 2000-2001
Supplier Integration Manager
. Managed concurrent website development, implementation and maintenance
of Vendor websites partnering with the Pointspeed Website such as
AT&T, Barnes and Noble, Online Office Supplies and USA-Net.
. Ensured schedules, QA, and customer requirements were met.
. Allocated team of 5 software engineers to concurrent projects in a
fast paced environment with one month project timelines.
. Negotiated, developed and implemented project management processes and
procedures.
. Developed test scripts, problem log and managed content and database
accuracy.
. Communicated accomplishments, issues and status to management and
project stakeholders.
. Verified content, cosmetic and technical changes were correct by
conducting Q.A. testing.
IBM Global Services, Armonk, NY 1994-2000
Project Manager Mountain View, CA
. Concurrently managed development and maintenance of internet and
intranet websites for IBM and clients.
. Managed the creation of the IBM Education and Training website from a
legacy mainframe proprietary system to an interactive website that
generated $16 million in revenue.
. Coordinated tasks across many IBM departments and managed cross
functional team members to deploy websites.
. Leveled staff on projects according to priorities, skills and
negotiated schedules with other Project Managers.
. Created MS Project schedules, project plans and project notebooks in
corporate online Lotus Notes Project Management Office database.
. Developed project budgets and forecasts.
. Prepared and deployed project status reports to project stakeholders.
. Developed a Lotus Notes interactive database allowing clients to
access status of their projects.
. Managed the HTML lab and graphic designers.
. Interviewed, hired, and oriented new employees to our process and
procedures.
COMPUTER SKILLS
QuickBooks Pro, Accounting Seed, Microsoft Word, Excel, Project, Outlook,
Access, Adobe Photoshop, Mac
EDUCATION & CERTIFICATION
Project Management Certificate
George Washington University, Washington DC
B. A. Child Development
Chico State University, Chico, CA
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