Data Entry Sales
Resume:
Leah Roxanne Setser
Moody, AL 35004
****.******@*****.***
Skills Profile
• Proficient with VIP, Attendance Enterprise and WCS software.
• Possess technical proficiency in operating multi-line phone systems, copiers, printers, fax machines, computers,
and software including Microsoft Office (Excel, Outlook, and Word).
• Typing 55+ WPM.
• Dedicated and hardworking with excellent interpersonal communication, attention to detail, confidentiality,
productivity, deadline-oriented, organizational and office support skills.
Employment History
Dobbs Management Company DBA Birmingham/Gadsden Budweiser Distribution
Inventory Accounting/Route Reconciler 7/05 – 10/14
• Reconciles routes for Birmingham Budweiser and Gadsden Budweiser.
• Balances Birmingham Budweiser deposits with bank statement on a daily basis.
• Researches missing payments and notifies management in order to receive payments promptly.
• Handles accounts receivable functions to include remote deposit capture for Birmingham Budweiser and posting
payments for Birmingham Budweiser, Gadsden Budweiser, Valley Budweiser, and Shoals Distributing.
• Assists with accounts payable for all companies.
• Assists with collection of returned checks.
• Maintains all employee payroll deductions for beer shortage, uniforms, out of date beer, personal beer purchases,
and missing customer payments.
• Performs various data entry requests from management.
• Generates and maintains reports for Sales Department and Business Office for Birmingham Budweiser and
Gadsden Budweiser.
• Sets up laptops for the sales teams.
• Sets up, maintains, and troubleshoots handhelds for all drivers for Birmingham Budweiser and Gadsden
Budweiser.
• Handles customer relations.
• Sets up customer and employee accounts.
• Backs up receptionist as needed.
• Processes AB Commerce, Dollar General, and Fintech invoices.
• Transmits inventory, pricing, and sales via BudNet on a daily basis.
• Handles end of day and end of month processes.
Compass Bank
Attaché Collection Representative II 9/02-7/05
• Performed skip tracing.
• Performed inbound/outbound calls within strict ninety seconds guidelines seeking resolution.
• Handled collections in queues 150 days past due to charge off.
• Maintained reage queue and fix pay queue.
• Processed checks by phone.
• Processed various data entry.
• Handled customer relations.
• Submitted accounts for charge off.
• Processed change of address forms.
• Processed draft requests.
• Researched misapplied or lost payments and fraudulent accounts.
• Assisted administrative staff as needed.
• Reported for management as needed.
• Assisted with supervisory calls.
Regions Financial Corporation
Collector III 7/99-7/02
• Performed skip tracing.
• Performed calls using Davox Dialer.
• Handled and maintained collections.
• Debited check and savings accounts to make accounts current.
• Processed paperwork for lien notices, foreclosures, and repossessions.
• Managed customer information department and posting/payments department.
• Performed customer credit counseling to include payment plans and budgeting.
• Transmitted and reconciled phone payments and quick collections.
• Processed paperwork for disability and death claims.
• Granted and processed extensions and due date changes.
• Resolved misapplied payments.
• Maintained and purchased office inventory.
• Held position as motivational speaker for Loss Prevention Department.
• Processed and maintained paperwork for bankruptcies.
• Assisted management in the Loss Prevention Department as needed.
• Verified timecards within Collections Department for accuracy.
• Handled customer relations.
• Performed data entry as needed.
Education
Phillips Junior College
Business Office Education
John Pope Eden Area Vocational School
Business Office Education
Moody High School
General Diploma
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