Customer Service Manager

Robert Carrillo

**** ****** ***** **. ***. ****

Missouri City, Tx 77459

E-mail: *************@*****.*** Mobile: 214-***-****

EMPLOYMENT United Parcel Service- Samuel Blvd. Mesquite Texas, 75149

October 2006 to August 2008

Responsibilities: Logistics, driver helper, sorter, LP.

Sorted packages to their appropriate destinations, Loss preventions

Loaded and Unloaded 18-wheelers in extremely hot and cold conditions

Provided customer service and gain the importance of working hard efficiently.

Supervisor- Willy G. 972-***-****

Water Safety Instructor-Eastfield College 3737 Motley Dr. Mesquite Tx,75149

August 2008 to May 2010

Responsibilities: Swim instructor for kids (5-15) and adults (17-60)

Sales/class registrations/fulfillment of course space

LG/WSI/AED/CPR certified

Manage classes; for the importance of safety instructed various age groups

Self Employed-Contractor

May 2010-Beyond, Entrepreneur

Owner, Operator Project Management

Responsibilities:, team work group environment

Employee supervision, equipment management, book keeping.

Home improvements, lawn maintenance, pressure washing. Conduct one on one Sales/customer service for generating of new contracts.

J&L Distributors 707 Ave. E Stafford, Tx 77477

July 2012-February 2014

Estimator Project Management

Responsibilities: Estimations and managed projects, Generated proposals and

Bids: Excel/Outlook proficient

Speaking and writing professionally/teamwork environment

Forklift operator, Loss preventions, customer service, shipping and receiving

Warehouse manager: Luis Ramirez 281-***-****\

Aramark Uniform Services- 10110 Cash Rd. Stafford, Tx 77477

February 2014-September 2014

Route Supervisor representative.

Responsibilities: Proficient at various computer programs

Writing/Speaking professionally/Computer modeling

Responsible for supervising and maintain various accounts on a certain route.

Provided customer service to various clients and expedite any issues at hand.

Obtaining share leads on a weekly basis/ Warm and cold calling.

Sales/Seeking new clients for new accounts

A.G.S. LLC-11115 Mills rd. #116 Cypress, Tx 77429

September 2014- Present

Outside Sales representative-roofing division

Responsibilities: Project management, Estimations and quotes

Computer modeling

Maintaining various accounts with customer service

EDUCATIONDulles High School Graduate (Diploma) – Sugar Land, Texas

Wharton County Junior College (2yr degree)- Sugar Land, Texas

University of Houston at Victoria (Bachelor degree) Sugar Land, Texas

I have also completed courses involving Pre-law and criminal law. I feel extremely proficient at computer programs such as Excel, Word, and PowerPoint. Have also completed comprehensive courses related to major that provided me skills in communication, writing, speaking, working with small groups and computer modeling. A list of courses that have been completed that may be related to the occupation is stated below.

Professional Writing

Public Speaking

Research Method I and II, involving researching statistics

Introduction to computing and Microcomputer applications

Biology

Geology I-II-II

REFERENCESRyan Galbreath

Order Fulfillment Manager – Enventure Global Technology

Work: 713-***-****

Luis Ramirez

Project Manager – J&L Distributors

Work: 281-***-****

Jimmy Williams

District Manager – Aramark

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