Manager, public speaker, Microsoft Office, various MRP and Databases

ROBERT A. WELSH

**** ******** **. # ** *******, OR 97501 541-***-****

********@***.***

CAREER OBJECTIVE

To advance my Management career

CAREER PROFILE

ACCOMPLISHED MANUFACTURING PROFESSIONAL offering a solid educational

background, over 20 years experience and a strong record of performance in

manufacturing, quality, inspection, customer and supplier relations. Company

spokesman, internally and externally. Significant qualifications include:

• Work in computers, semiconductor capital equipment and contract

manufacturing.

• Strong analytical, organizational, communication and interpersonal skills.

• Experience in business development with a firm grip on the bottom line.

• Comfortable with ISO 9000, internal and external audits.

• Maximizing training opportunities and delivering results.

• Data analysis, tracking results and development of indicators systems.

• Meeting deadlines with through time management and attention to detail.

• Continually achieving high levels of productivity and efficiency through planning,

prioritizing and multi-tasking.

• Providing total commitment to colleagues, clients and the organization as a

whole.

SENIOR QUALITY MANAGER

SPIRENT COMMUNICATIONS, 2010 – July 2014

An International Telecommunications Design and Repair Facility

Site Quality Manager responsible for quality initiatives, corrective actions and data

reporting for the Networks and Applications Business Unit. Managed one local

inspector and one Quality Engineer located at Celestica in Thailand.

• Conduct regular Quality Meetings and Reviews with the 2 major contract

manufacturers, one located in Thailand and the other in Phoenix, Arizona.

• Perform audits of CM’s and other suppliers.

• Helped lead one supplier to most improved supplier for Spirent.

• Improved field quality of our products from >2 % DOA to less than .65% DOA and

field reliability from >3.0 % to less than 2.25 %.

• Provide detailed monthly metrics and more frequent reports for sales.

QUALITY MANAGER

PLEXUS, 2007 – 2009

An International Contract Manufacturer

Charged with the Quality Manager and Quality Representative function for budgeting,

planning, maintaining customer acceptable programs, driving corrective action and

supporting new product introduction. Inspired the quality engineering, supplier quality

engineering and inspection teams.

• Selected by Corporate management to conduct company-wide quality and

security training. This included being the Facility Security Officer in charge of

ITAR operations.

• Improved customer relations as measured by Program Management and the

customer..

• Enhanced Plexus’s quality through disciplined training and Corrective And

Preventive Action.

• Streamlined internal audit gap analysis, outlined action plans based on results,

and maintained ISO 9001 certification.

• Reduced supplier issues by over 25% and provided data analysis for the site.

• Boosted employee morale though management by example (not being afraid to

roll the sleeves up and get dirty and do what it takes to get the job done).

• Raised company effectiveness by leading the 5S audit program for the site.

QUALITY MANAGER

A QUALITY SERVICES NETWORK, 2002 – 2007

A consulting service specializing in ISO 9001 compliance and gap analysis with

international ties to outsourcing.

Hired by the Chief Quality Officer to be an account manager assisting small and

medium size companies improve their quality programs and meet ISO compliance

• Spearheaded the quality assurance effort for a small sheet metal shop, becoming

runner up for supplier of the year with LAM Research.

• Developed new production standards for a small printer repair company which

reduced costs by 15% and increased revenue by 25%.

• Led the inventory reduction effort for a warehouse based distribution center

which resulted in a 50% reduction in stock.

SUPPLIER QUALITY MANAGER

THERMAWAVE, 2001 – 2002

A semiconductor capital equipment company, specializing in thin film measurement.

Instrumental in leading the receiving, supplier support function in reducing incoming

defects for major subassemblies. Directed the supplier quality engineering and

incoming inspection groups.

• Led the inventory reduction effort for the material review board by decreasing

inventory from over $1 Million dollars to less than $100,000.

• Promoted writing a new quality manual for a supplier and improving their quality

by 20%.

• Enhanced one supplier’s quality by 50% internally and 25% in the field. Worked

closely with supplier’s customer service and conducted step by step installation

of their product through out field installation.

QUALITY DIRECTOR

REPTRON, 1997 – 2001

A custom computer builder servicing unique markets in aerospace, medical and

semiconductor capital equipment manufacturers. Custom software and components

provided.

Responsible for the Quality, Manufacturing and Manufacturing Engineering

Departments. This included 8 engineers, 3 supervisors and over 50 inspectors and

assemblers.

• Developed and implemented a plant wide, wireless procedure system for the flow

complete with process controls. Utilized DFT methodology in procedure format.

• Relayed out the facility and installed ground rods for all work areas.

• Received supplier of the year from a major customer. After turning the business

around.

• Performed all internal audits of the facility.

EDUCATION

University of Missouri, Columbia, Missouri

Bachelor of Science, Mechanical Engineering

SKILLS AND CERTIFICATIONS

Microsoft Excel, Word, Power Point, Acess and Outlook

Agile, Cognos 8, Siebel, J.D. Edwards E1

Visio, Demand Flow Technology

Crosby Quality College, Winter Park, Florida

ASQ Certified Six Sigma Green Belt

ASQ Certified Internal Quality Auditor

ITAR Compliance Officer

Certified Sematech Total Quality Trainer

ISO 9001, HALT, HASS, IPC 610, FMEA, RCCA

Supplier Surveys and SCAR, ICAR

ITAR Compliance Officer

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