Sales Customer Service

GOUTTAM KUMAR MALLICK

Mobile: +91-988*******

Email: ***************@**********.***

Profile - Marketing, Sales & Customer Relationship Management

Job Objective

Seeking Middle Level Assignments in Marketing, Sales, Business Developments

& CRM Management with an Organization of Repute

Professional Profile & Areas of Expertise

. Result oriented professional with more than 9 years experiences in

Marketing, Sales,

Business Developments & CRM.

. Strong business skills to help develop and implement marketing

strategies and plans to

Meet or exceed annual sales and revenue goals.

. A team player. Ensures successful implementation of solutions with

collaboration with

customers.

. Successfully handled the Key Customers.

. A keen strategist and planner with skills in conceptualizing and

effecting process

initiatives to enhance efficiency and productivity.

. A good communicator, adept at delivering presentations & demos.

. Technically efficient in Ms-Office.

Career Contour

july 2011 to May 2014 With Punam Energy Pvt. Ltd -Orissa as a Area

Manager.

Punam Energy is a renewable energy enterprise providing decentralized

energy solutions to rural households. We provide dependable and affordable

clean energy products across lighting, cooking and electrification. We

build an ecosystem which connects technology, finance and grassroots

organizations - to manage the needs, aspirations and resources of rural Bop

beneficiaries.

Responsibilities:

. Generate revenue for company via sales promotions, out-marketing calls

and

presentations.

. Meet new customers in the rural and urban market everyday & convince

them about our

product.

. Conduct the demos and survey in various villages.

. Make awareness about the solar product.

.Handling a team of 8 sales executive and two Engineers .

. Meeting with the corporate clients and explain various product

features.

July 2008 to june 2011 with PEP InfoTech Ltd. - Orissa, kolkata as Area

Manager.

Pep Infotech Ltd. was incorporated in August 1990, and, now it is the

largest Telecom products company in India. currently has an nationwide

network of 150 Branches and 5,000 distributors in Indian towns and cities.

Responsibilities:

. Handling a team of 8 sales executive and Four Engineers .

. Generate revenue for company via sales promotions, out-marketing calls

and presentations.

. Meet new customers in the market everyday & convince them about our

product.

. Ensure compliance with internal & external guidelines & ensure minimal

comments.

. Be multi-skilled to handle all kinds of Sales and services issues.

January 2006 to July 2008 with Anu Solar Power Pvt. Ltd - Bhubaneswar,

Orissa as Sales officer .

Anu Solar Power Pvt. Ltd. was the first of the new Solar Company in India

to have begun operations in 1994. The company today is one of the leading

company in solar Industries. Previously the company has an nationwide of

100 Branches and 2,000 distributors in India towns and cities.

. Responsibilities:

. Effectively assist customers in accordance with the needs and wants.

. Recognized as "Outstanding Customer Service Rep" on different

occasions

. Involved in selling product in the Corporate and Household .

. Generate revenue for company via advertisement and road Show .

. Provided superior service to customers in order to consistently exceed

their expectations.

May 2003 to May 2004 with K-Tech Software Solution, Bhubaneswar as

Marketing Executive.

K-Tech Software solution is software company, which is deals with the

Zenith and Compaq Brand Computers and Laptops through channel and Direct

sales for all over orissa.

Responsibilities:

. Directly Move to the Market and individually meet to the customers and

generate the orders.

. Conducting the Road Show in different places of Collect the customer feed

Back.

. Directly move to the dealers and distributors and convince them for

taking these brand

products.

. Planning and execution of operational / tactical aspects of campaigns.

. Track, analyze and report competitive activity.

Academic Credentials

. MBA (MARKETING & SYSTEM) from BPUT, Orissa.

. B.Sc. from Utkal University, Orissa.

Internships & Projects

. BIRLA SUN LIFE INSURANCE, BHUBANESWAR (SUMMER INTERNSHIP)

Worked in the Marketing policy and Products of Birla Sun Life Insurance.

at their regional office in Bhubaneswar.

. SAMSUNG INDIA ELECTRONICS PVT. LIMITED, BHUBANESWAR.

To design a Marketing Plan to replace the curved CTV with flat CTV in the

Orissa market. Implemented few activities by Musical Van.

. PANTALOON RETAIL (I) PVT. IMTED, BHUBANESWAR (WINTER INTERNSHIP)

Worked as an Intern under Store - Manager for Market Research & Post-

purchase feedback.

Personal Details

Date of Birth : 15th July 1982

Nationality : Indian

Sex : Male

Religion : Hinduism

Marital status : Unmarried

Languages known : English, Hindi,Oriya and Bengali (Read/ Write/

Speak)

( Gouttam Kumar Mallick)

Contact this candidate