Service manager, ASE Master certified technician RVIA certified

Timo th y A Rh o ades

* ** * * * ISER LA K E D R

N O RTH WEBSTE R IN . 4 65 55

* ** -* * *- 31 2 8 cell

timm1 8 6@y ah oo .co m

O b jective to O b tain g ainfu l emp lo ymen t w ith a secu re co mp an y in w h ich w ill g iv e o p po rtu n ities to g ro w an d

ad v ance .

O CTO BER,2 0 1 3 to PRESEN T

M O NTEITH BEST O N E

Sales an d serv ice

A u to mo tiv e rep air, serv ice, cu sto mer serv ice, emp lo yee train ing,

p arts o rd erin g, in v en tory . D ealin g w ith all asp ects o f au tomo tive rep air an d serv ice.

M arch 2 01 2 to SEPT, 2 0 13

D o wn ie Ch ry sler Jeep D o dg e N ap pan ee, In

Parts M an ager

Parts d ep artmen t man ag men t, p arts in v en tory co n tro l, p arts o rd erin g, su p p ort fo r serv ice d ep artmen t, cu sto mer

serv ice an d sales. N ew car sales cu sto mer su p p ort. Sales d ep artmen t su p p ort. Ch y rsler Jeep D o dg e certified

p arts man ag er.

Serv ice d ep artmen t serv ice ad v iso r assistan ce. D ealin g w ith serv ice issu es cu sto mer serv ice.

N u mero u s co mp u ter so ftw are sy stems .

N o vemb er 2 0 10 to Jan u ary 20 1 2

Camp in g Wo rld Co u ncil Blu ffs, IA

G en eral M an ager

M an aged all p h ases o f d ealersh ip o p eration s to en su re max imu m sales an d p ro fitab ility b y creatin g an

en v iro n men t th at is merch an d ise d riv en an d cu sto mer fo cu sed .

M an aged staff an d all d ealersh ip activities, max imized in sto ck lev els th ro u gh in v en tory man ag emn et .

D ev elo p ed u n iqu e w ay s to d riv e sales. P&L b u dg ets co n tro l. In itiated an d track ed co st co n tro l mech an isms.

Recru ited, selected an d train s staff an d p o sitio ns th em fo r g ro w th an d d ev elo p ment o f b u siness.

Co mmu n icated an d so ld co mp an y in itiativ es, g o als an d p o licies. main tain s a safe w o rk area fo r cu sto mer an d

co w ork ers.

Ex p erien ce: D ecemb er2 00 7 to N o vemb er2 0 1 0

N ew H o rizon s RV Ju n ctio n City, K s

Pro d u ction M an ager

M an age a h ig h en d recreatio n al v eh icle facility, Stan d ard ize man u factu ring, b u dg et p lann ing,

Safety Co o rd in ator, Co st co n tro l, D ealin g d irectly w ith serv ice, p arts, emp lo yees an d cu sto mers d aily.

Q u ality assu ran ce p ro g ram, reg u late eq u ip men t, set u p R&D d ep artmen t. A ssist w ith cu sto mer serv ice, D eal

w ith v en do rs. Wo rk w ith O SH A stan d ard s an d Wo rk man co mp ag en cy’

s

N u mero u s co mp u ter p ro g rams, Wo rd, Ex cel, Q u ick Bo o ks, Peach tree, A SA 4 00,Pro ject man ag er. M an aged

Lean man u factu ring p ro g rams. K aizen man u factu ring, Six Sig ma y ellow b elt,

A u gu st 20 0 4- A p ril 2 0 07

D eM artini RV Sales Wak aru sa, In

Serv ice man ag er

M an aged serv ice d ep artmen t A mu lti million d o llar serv ice cen ter 18 serv ice b ay s 2 2 emp lo yees. A u to so ft

sy stems, D ealer co n nect so ftw are,

A 2 5 million d o llar in v en tory sto ck co n tro l n ew class A mo to r h o mes an d u ses p ro d u ct.

M an aged p arts d ep artmen t, in v en tory an d sh o w ro o m.

Cu sto mer Serv ice d irect cu sto mer co n tact, Pro cessin g w arran ty claims, rev iew in g w o rk o rd ers, retriev in g

au tho rization fro m O EM fo r rep airs. Bu ild ing main tenan ce, lo t main tenan ce, Sh o w ro o m main tenan ce. D ealin g

w ith sales o rd ers, d elivery o f n ew u n its. Emp lo y ee train ing .

M ay 20 0 1- A u gu st 20 04

D u tch men M FG In d . G o sh en In

Warr an ty D ep artmen t M an ager

Warr an ty claims d ep artmen t d ealin g w ith d ealersh ips aro u n d th e co u ntry . O v er 56 8 d ealersh ips. D ealin g

d irectly w ith o u tsid e v en do rs fo r p arts an d w arran ty . A tten d in g p ro d u ctio n meetin g an d p ro d u ct meetin g d ealin g

w ith Q u ality co n tro l, Serv ice d ep artmen ts an d Sales

N o vemb er 1 9 95 -M ay 2 00 1

K ey ston e RV G o sh en In / Pen d leto n O r

D irector o f Q u ality Co n tro l

Co n tro lling p ro d u ctio n lin e q u ality, en su rin g A N SI Stan d ard s are met, RV IA p ro g ram imp lemen ted .

Train in g o f n ew emp lo yees in Q u ality assu ran ce. Settin g u p Q C meetin gs co mp an y w ide an d h av in g p ro d u ct

ev aluation train ing p ro g rams imp lemen ted . D ealin g w ith V en do rs in p ro d u ctio n q u ality issu es an d n ew p ro d u ct

ch an ges.

Ju n e 19 8 4- N o vemb er1 9 9 5

M allard Co ach In d u stries N ap pan ee In

Pro d u ction M an ager

Pro d u ction M an ager. Pro d u ct sch ed ulin g, lin e p ro d u ctio n sch ed ules, emp lo yee h irin g, safety meetin gs, en su rin g

th e p ro d u ct d esig n is met an d q u ality is at th e b est. Su p erv ised 10 3 emp lo yees d esig ned p ro d u ctio n b u dg et fo r

fiscal y ear. M ain tain ed reco rd s o f p ro d u cts an d lin e p ro d u ctio n mo v emen ts an d p ro b lems. Tro u b les sh o o t n ew

p ro d u cts an d imp lemen t n ew co n cepts an d d esig ns.

Ed u catio n

A u g 1 9 80 -M ay 1 98 4

IU SB

Bu sin ess M an agemen t

A sso ciates d eg ree in Bu sin ess M an agemen t, Pro d u ct d esig n an d Safety co n cern s

Referen ces

Referen ces are av ailab le o n req u est.

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