Susan M. Medina, MNM
** ********* ***. . *** ****, NY 10025 . 718-***-**** . *********@*****.***
PROFESSIONAL EXPERIENCE
FREELANCE/TEMPORARY ASSIGNMENTS, NEW YORK
OCTOBER 2014 TO PRESENT
Following a 9-month work hiatus, returned to New York to start working with
different organizations on various freelance/temporary assignments. This is
a combined listing and more detail can be provided upon request.
. devINC- Worked the New York City Wine and Food Festival (NYCWFF) for the
7th consecutive year
o Served as the Volunteer Manager for both demo stages which seat
300+ guests
o Managed 25+ volunteers over the course of two days of the four
day event in October
. Civic Entertainment Group - Brand Ambassador for new E! Reality show
featuring prominent fashion designer
o Handed out 500+ promotional stickers to increase social media
traffic on Instagram, Facebook and Twitter in order to promote
the launch of the show to NY audience over four day event
o Five Lady Liberty replica statues designed for the show launch
were placed around NYC iconic locations with a team of two to
three brand ambassadors per location
. The Morgan Library & Museum - Assisted with gift processing and annual
fund as development team member
o Assisted with processing of mail merge, stuffing and mailing of
100+ annual fund campaign letters to all level of donors
o Processed donor annual fund and membership gifts into Raisers
Edge
. A Better Chance, Inc. - Assisted with gift processing and donor record
updates as development team member
o Processed queries, batches, and import projects into Raisers
Edge
Community Outreach & Events, PIMCO, New York
February 2011 to December 2013
Directed PIMCO Foundation philanthropy in New York (NY) for 450+ employees.
Assisted with other domestic and international volunteer event planning;
promoted participation in outreach initiatives and planned/executed events
. Built NY office volunteer program in March 2011 & engaged 41% of
employees in first 5 months of inception
. Successfully created the NY PIMCO Foundation volunteering efforts through
125+ events
. Engaged more than 80% of NY employees in volunteer events in first 6
months of 2013
. Collaborated with organization partners and event leads to formulate
innovative community and engagement strategies; author new communications
and maximize organizational internal and external exposure
. NY office program liaison to all departments, senior leadership, head of
NY office & global CEO
. Built NY financial literacy program and partnerships with NY education
based non-profits
. Identified, recruited and maintained 50+ community partner relationships
. Responsible for all event logistics including vendor relationships from
start to finish
Community TeamWorks Project Manager, Goldman Sachs & Co., New York
January to August 2010
Contract position for Community TeamWorks (CTW), the firm's signature
global volunteer initiative for 25,000 + employees coordinated by the
Office of Corporate Engagement (OCE)
. Established and maintained productive relationships with over 150+ non-
profit community partners
. Oversaw all volunteer project details in community building, education,
and professional development
. Communicated with volunteers in 10+ departments to coordinate continuous
logistical planning
. Managed t-shirt, hat, and poncho inventory for Americas region of 42
offices and 1,900+ projects
. Collected end of season data to assess and evaluate the impact of the
global program
. Scheduled and coordinated logistics for on-going team captain trainings
from April to August
. Managed media requests for press releases, photos, videos, blogs, and
news outlets
. Directed on-site project logistics, including AV needs, meeting
materials, room setup, catering, etc.
. Coordinated and executed 300+ individual project events in conjunction
with 150+ non-profits
Communications & Development Associate, HELP USA, New York
November 2008 to December 2009
Served as a communications, development, research & event liaison at
headquarter (HQ) New York office for 19+ housing sites and high profile
Chairman of the Board
. Coordinated special event logistics including creating and managing all
VIP, general guest lists and invitations
. Researched different venues for various events, including annual
luncheons and awards dinners
. Secured, managed and processed all in-kind donations
. Maintained current & possible donors database including in-kind, monetary
and event sponsorship
. Screened organizational inquiries regarding donations, special events and
Chairman of the Board
. Managed with colleagues individual, foundation, and corporate gift
donations into Raiser's Edge
. Media liaison for PSA distribution to promote the organization and
increase donations
Public Relations & Non-Profit Consultant, Municipality of Trujillo, Peru
May 2007 to October 2007
Served as right hand for Director and onsite public relations, events and
grassroots campaigns consultant with all tasks performed in English and
Spanish
. Supervised, trained, and mentored a group of eight interns and a team of
four professionals
. Created and implemented citywide service and awareness campaigns for the
elderly, child education rights, child labor exploitation, and domestic
violence against women and children
. Created extensive citywide non-profit list and promotional campaign and
event materials
. Provided assistance in all areas including IT, event logistics,
photography and translation services
. Answered a high-volume of incoming phone calls on a multi-line system and
maintained 4+ calendars
. Coordinated press conferences, conducted interviews, and interacted with
media and law enforcement at all levels of city and regional government
International Trip Director, Recurso, Inc., Nicaragua/Peru
2005 and 2006
Coordinated, planned and managed annual international service trips to
Nicaragua and Peru with each year's trip varying in program scope from
education to heath issues
. Directed and managed 20 students in four cities in Nicaragua and 20
students in four cities in Peru
. Conducted negotiations and created partnerships with airlines and travel
agencies to secure group logistics
. Coordinated domestic and international travel, budgets, transportation,
meals, lodging, and activities
. Overcame various cultural, environmental, and other in-country conditions
Conference Communications Director, PRSSA, Florida
October 2004 to December 2005
Chosen to serve as 2005 Public Relations Student Society of America (PRSSA)
National Conference Communications Director as part of the conference host
committee from the University of Florida
. Developed and implemented conference details including brochures, program
schedules & speakers for
approximately 1,500 student attendants from around the United States
. Managed 20+ daily volunteers throughout four day conference
. Created and implemented daily run of show and on-site conference
logistics
. Coordinated and executed crisis plans to reschedule conference due to
hurricane
EDUCATION and TRAINING
MASTER OF NON-PROFIT MANAGEMENT DEGREE
University of Central Florida - Orlando, Florida - Completed in December
2008
BACHELOR OF SCIENCE DEGREE WITH A MAJOR IN PUBLIC RELATIONS
University of Florida - Gainesville, Florida - Completed in May 2006
Computer and Technical Proficiencies: Mac Software, Raiser's Edge, Windows,
Cvent, Microsoft Office Suite, Adobe Photoshop, Internet navigation,
LexisNexis, Social Media, 75 WPM Typing Speed
Professional References and Recommendations Available Upon Request