Medical Receptionist/Administrative Assistant

Kerri-Kay Bryan

***** ******* ****, ***** ****** NY 11412

Cell: 646-***-****

*********@***.***

Professional Summary

An experienced receptionist and assistant with 7+ years work in a fast-paced environment handling

confidential paperwork, administering medication and providing quality patient care for an

ophthalmology practice. Receptionist who answers a high volume of incoming calls while handling

in-person inquiries from patients and colleagues. A committed and motivated Administrative Assistant

with exceptional customer service and decision making skills. Strong work ethic, professional demeanor

and great initiative. Flexible and hardworking with the drive to succeed.

Skill Highlights

Understands medical procedures Quick problem resolution ability

Medical terminology knowledge Chart preparation/filing aptness

Customer service expert Strong organizational skills

Meticulous attention to detail Energetic work attitude

Excellent communication skills Courteous demeanor

Computer-savvy Telecommunication skills

Strong interpersonal skills Opening/closing procedures

Critical thinker Administrative support specialist

Professional Experience

Dr. Laurence Harris Opthalmologist May 2006 to O ctober 2014

Front desk Coordinator/Admin. assistant and technician

New York, N Y

Recorded and filed patient data and medical records.

Responsibility of ordering,fitting, inventory control and instruction of contact lens wear.

Carefully reviewed medical records for accuracy and completion as required by insurance companies.

Prescreen patients for ocular history, use of lensometer and Optomap imaging.

Wrote clear and detailed clinical phone messages for physicians.

Directed patient flow during practice hours, minimizing patient wait time.

Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to

services rendered.

Prepared prescription refill requests on behalf of the physician.

Completed registration quickly and cordially for all new patients.

Scheduled patient appointments.

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Abilty to triage phone quickly and accurately.

Acted as a liaison between the front office, technician and physician to ensure efficient and appropriate

care of patients.

E ducation

St John's University

Bachelor of Arts : Government and Politics

Jamaica, New York

In progress accrued 120 credits

Minor: Criminal Justice

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