Human Resource Customer

**** ****** ******

Montclair, California *****

909-***-**** (Tel)

*****.********@*****.***

MEGAN EMILY HOWE

•

SKILLS & ABILITIES Utilized skills for

Microsoft Word, Microsoft

Excel; Microsoft PowerPoint;

Microsoft Outlook; Work

Perfect;

• Data Analysis;

• Conflict Resolution

• Provide Customer

Services

• Monitoring and

producing company and

business communications;

EXPERIENCE OFFICE ASSISTANT AND HUMAN

RESOURCE SPECIALIST -

FATHER’S RIGHTS LEGAL

OFFICE; RIVERSIDE, CA

August 25, 2012 - Present

Participated in an unpaid internship and

was offered a paid employment

position.

• Managed office

expenses, bills, invoices,

etc. while utilizing Intuit

QuickBooks Billing

Program for client accounts;

• Answered and

Managed multi-lined phone

systems and email accounts;

• Oversaw and

conducted quality customer

assurance for clients of the

firm;

• Managed

appointments for personal

calendar as well as online

database;

• Drafted various

business communications

• Organized, cleaned

and filed loose leaf

documents

• Conducted inventory

for office supplies;

• Preformed various

human resource tasks

HOST PROMOTED SERVER-

BLACK ANGUS;

MONTCALIR, CA

August 2007 – October 2009

Hired as a guest host for Black Angus

Steakhouse. My duties as a host were

as follows:

• Oversaw and conducted

quality customer assurance

for guest while present;

• Preformed employment

training for peers;

• Received and resolved

customer complaints and/or

issues;

• Multitasked customers and

staff needs

CALIFORNIA STATE UNIVERSITY OF SAN BERNARDINO

EDUCATION

Bachelor of Arts in Communications

Emphasis in Human

Dean’s List Fall 2010 and Spring 2012

MOUNT SAN ANTONIO COLLEGE

Associate in Human Resource Management

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