Customer Service Sales
Resume:
Justin Smith
Overland Park, KS 66207
**********@*****.***
SUMMARY & OBJECTIVE
Solid background in Customer Service, Banking, Sales Management, and Administrative Support. Proficient in
handling stressful situations, identifying problems and defining solutions. Exceptionally organized with track
record that demonstrates self-motivation, creativity and initiative to achieve professional goals.
PROFESSIONAL EXPERIENCE
SALES REPRESENTATIVE January 2014 – August 2014
HOME ADVISOR
• Cold Calling to home improvement professionals nationwide to sell the Home Advisor program.
• Manage my pipeline of contacts
CUSTOMER SERVICE September 2011 – July 2013
MULTI SERVICE CORPORATION
• Setup new accounts
• Take incoming phone calls and work email queues for both dealers and customers.
• Beta testing of our current and new programs.
• Run and sort reports for our credit department.
SALES SUPPORT March 2005 - February 2011
ATRONIC ALARMS
• Prepare proposals and contracts for outside sales representatives.
• Created spreadsheets to improve the task of Job costing which lead to cost savings.
• Handle incoming sales calls, assist customers and schedule for service & installation.
• Research alarm equipment before purchasing
• Increased business by marketing our company through direct-mail
TELLER SUPERVISOR November 2000 - November 2004
COMMERCE BANK
• Processed customer transactions and customer service
• Manage Tellers and their daily duties
• Auditing various documents, forms and money in the branch as well as auditing teller drawers and the vault.
• End of the month reporting, ordering supplies for the branch, scheduling, monitoring and training teller staff.
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SKILLS
1. Self-Motivated
2. Clean Driving Record
3. Organized & Detail Oriented
4. Multi-Tasking & Time Management
5. Leadership, Interpersonal, People Skills & Quick Study
6. Type 40+wpm, Data Entry & 10-key by touch
7. MS Office Suites, Microkey, Adobe, Outlook, Win Fax Pro, Internet Explorer and field specific
8. databases
Education
DIPLOMA SHAWNEE MISSION SOUTH
**Professional References upon request**
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