Sales Customer Service

William Sherman

***** ******* ***** **** *****, FL 33498

*******@***.*** Cell 561-***-****

Proven Sales Leader with in depth experience in the IT and Telecom industry working with the

global Fortune 1000 and Small, Medium Businesses. Entrepreneurial style leader with a

successful track record of opening markets, building talented teams, winning large strategic

accounts and establishing a run-rate business. Fluent in English with some conversational

Chinese. Core areas of expertise include:

• Sales & Marketing • Leading High Performance Teams • Internet & Wireless

• Consulting/Contracts • Technical Sales Support • Project Management

• Executive Leadership • Building C-Level Relationships • Executive Search

Work Experience

FTC, Inc. Boca Raton, FL, Contract Recruiter 2002 - Present

Provide Executive Search Services to F1000 and SMB clients within the U.S. and Canada.

Business Development - Identifying, sourcing and closing new clients. Activities included closing and

negotiating a major exclusive contract with an industry leader in the Document Management & Imaging

business. Negotiated contract T''s & C's (numbers and types of openings, budgets, due dates, fees) and

conducted sourcing, interviewing, reference checking and on boarding candidates. Offered value added

fee base services for clients including; job description reviews/rewrites and video conference interviews.

Project Management - Administered and conducted searches for sales, marketing, engineering,

operations, software development, customer service, finance, legal, manufacturing, consulting and other

positions. Employ various search methods including; sourcing, internal database look-ups, candidate

referrals, Internet (Linkedin, social networking, industry association member directories and job board

employee databases).

Accomplishments

• Won a 3 year exclusive source contract with a leading Document Management and Imaging company

for the placement of: close to 50 positions in major cities throughout the U.S.. Positions included account

executives, sales managers, sales directors, pre-sales engineers, product managers, marketing and

marcom specialists, operations managers, product managers and consultants. Out of 50 openings, was

personally responsible for the placement of 24 individuals resulting in billed revenues of $2.4M and total

recruiting fees of fees of $420K.

• As the contract phased out, initiated and closed new business development efforts culminating in the

signing of contracts with Siemens, San Disk, Verizon Healthcare, First Rain, Silicon Labs, nCipher

Security, Agilent Technologies, Sentinel Data Centers, Legal firms (Crowell & Moring, LLP and Crowe &

Haworth) recruiting patent attorneys and tax attorney's and with Telecom Corporations (Arisent Telecom

and Amdocs) recruiting a corporate counsel and a labor/employment attorney. Base salaries of placed

candidates ranged from $80K to $160K.

As the economy plunged beginning in 2008, expanded our recruiting efforts into other sectors including

Healthcare and Education.

• Additional business development efforts included participation and attendance at various industry trade

shows and partnering with other recruiting firms on mutually agreeable recruiting opportunities.

American Recruiters, Ft. Lauderdale, FL Manager Recruiting 1998 - 2002

Reporting to the Director of High Tech, assisted in building a new IT recruiting desk for American

Recruiters.

• Met with Lucent executives to identify placement opportunities and was selected by Lucent's VP of

Professional Services to assist in staffing a new Consulting Group. Closed initial contract for 10

consultants with technical backgrounds in voice/data/wireless networking solutions. Project completed in

6 months beating client's objectives by 30%. Generated Billed revenues of $1,250K (based on $125K

salary per position) and recruiting fees of $250K (based on 20% placement fee). Exceeded revenue

objectives by 20% first year. .

• Developed new client opportunity with the VP Sales, for a start-up optical chip manufacturer

headquartered in the Midwest Region, Nanovation Technologies, Successfully signed agreement for

building a new sales organization consisting of account managers and sales support professionals.

Recruited 3 sales account managers and 4 pre-sales system engineers for locations within the Northeast

and Midwest. Project completed in 6 months, resulting in staffing fees of $76K plus opportunities for

follow-on staffing assignments.

• Closed contract with Dell Computer for a VP of Manufacturing located in Nashville, Tennessee. Value

$66,000, was second largest placement fee in American Recruiter's history.

• Closed contract for 2 wireless test engineers with Tellular Wireless, Inc., a fixed wireless supplier located

in a Chicago suburb. Value $20K per position, $40K agency fee...

• Closed other miscellaneous projects with Sprint, McLeod Wireless and McKesson Pharmaceuticals.

AT&T/Lucent Technologies, NJ Director Network Planning 1985 - 1998

Held various marketing, sales and consulting roles within Lucent and AT&T. Focus was on selling voice

and data networking products and services, to U.S, and Global Telecom Providers (PTTs) and

Corporations. Led a team of 4 Network Systems Consultants (direct reports) and up to 10 Bell Labs

Engineers (indirect reports), on contract management and consulting assignments. As Director -

Asia/Pacific Network Planning Studies, helped influence the sale of over $300M in follow-on Switching,

Transmission and Operations Systems products/services to China, Taiwan, Thailand and Japan. As

Project Manager - Wireless Applications Engineering, assisted Lucent in the sale of the following projects

shown below.

* Sprint Wireless PCS Network Contract, value $1.3B.

• Cox Wireless PCS Network Contract, value $500M.

• Iusacell (Mexico), Wireless CDMA/AMPS Network Contract, value $95M.

• Network Planning Seminars for Beijing Telecom, Guangzhou Telecom, Shanghai Telecom and MPT,

delivered in China.

• DGT (Taiwan), Digital Switching, & Transmission Consulting Study, value $950K, plus follow-on sales of

$200M

• TOT (Thailand), Voice/Data Local, Local/Toll Networking Study, value $800K, plus follow-on sales of

$100M.

• NTT (Japan), OSS Netminder Network Operations Center (NOC) Study, value $300K.

• Burlington Northern Freight (USA), ACS Data Networking Feasibility Study, value $350K.

• Australia Post & Telegraph, Data Network Feasibility Study, value $50K.

Education

BS in Civil Engineering CUNY School of Engineering, NYC

MS in Aeronautics & Astronautics NYU Guggenheim School of Engineering, NYC

Course work towards PhD OR NYU Guggenheim School of Engineering, NYC

Linkedin Profile: www.linkedin.com/william-sherman/60/229/952

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