Customer Service Sales

J. JONES

**** ******** ****. *** #***. LOS ANGELES, CA 90066 CELL: 562-***-**** **********@*.****.***

UCLA (UNIVERSITY OF CALIFORNIA, LOS ANGELES) STUDENT SEEKING

RETAIL EMPLOYMENT

RETAIL EMPLOYEE WITH EXPERIENCE FULFILLING MULTIFACETED ROLES (E.G., CUSTOMER SERVICE DESK, FLOOR SALES AND STOCKING/RECEIVING) DURING SUMMERS

AND HOLIDAYS OFF FROM COLLEGE. OFFER EXCELLENT CUSTOMER SERVICE SKILLS, A “CAN-DO” APPROACH TO ALL TASKS AND A CONSISTENTLY HIGH LEVEL OF

PRODUCTIVITY.

SKILLS

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RETAIL STORE OPERATIONS MERCHANDISING/FLOOR-SETS RETAIL SALES

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CUSTOMER SERVICE PLAN-O-GRAM IMPLEMENTATION LOSS CONTROL

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WAREHOUSING/STOCKING/RECEIVING INVENTORY CONTROL SYSTEMS

EXPERIENCE

LEVI STRAUSS & CO. SAN FRANCISCO, CA 94111

FORTUNE 500 APPAREL RETAILER.

SEASONAL STOCKER/RECEIVING/MERCHANDISING HELPER, 12/2010 – 6/2014

● WORKED DURING SPRING, SUMMER AND WINTER HOLIDAY FOR LEVI’S CHANNEL MANAGER AS STORE SUPPORT AND CUSTOMER-FACING ROLES AS A

CONTRACTED MERCHANDISING ASSOCIATE FOR THE LEVI’S BRAND WITHIN MAJOR DEPARTMENT STORES. THRIVED WITHIN BUSY, HIGH-VOLUME

ENVIRONMENT REQUIRING THE ABILITY TO PRIORITIZE AND PROVIDE EXCEPTIONAL CUSTOMER SERVICE.

● SERVED ON TEAM THAT ACCELERATED THE MOVEMENT OF RECEIVED MERCHANDISE OF LEVI’S PRODUCT TO THE SALES FLOOR, RESULTING IN A 5%

INCREASE IN HOLIDAY SALES.

● REPEATEDLY RECRUITED FOR RETURN EMPLOYMENT DURING THE SPRING, SUMMER AND WINTER HOLIDAY SEASON.

● DEMONSTRATED FAST LEARNING CAPACITY, FLEXIBILITY AND VERSATILE SKILL-SET. WORKED ON THE SALE FLOOR (WOMEN’S WEAR/DOMESTICS), IN

THE CUSTOMER SERVICE DESK AND AS A FRONT-END CASHIER.

EDUCATION

UCLA (UNIVERSITY OF CALIFORNIA, LOS ANGELES)

PURSUING BA IN ENGLISH, MINOR IN MARKETING, 8/2013 TO PRESENT

TECHNOLOGY

MS OFFICE (WORD, EXCEL, OUTLOOK)

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