Customer Service Maintenance

Richard W. Lewis II

**** *. ******** **. ***. *0- H

Stone Mountain, Ga. 30083

Phone: 678-***-****

*************@*****.***

Seeking a position as...

Production Supervisor

“Proactive Team-Member and Problem Solver”

Over twenty years of experience as a Production Supervisor and

Mechanic Supervisor.

Experienced in various aspects of manufacturing procedures and

techniques, able to direct many employees in their successful daily

work assignments independently or as a team, self-motivated, goal

oriented and customer service driven employee.

AREAS OF EXPERTISE

Strategic Planning, Leadership Skills

Behavioral Organizational Skills

Scheduling of manpower and resources

Proficient in Microsoft Office, Word, Excel

Self-Starter & Performance Orientated

Supervision of manufacturing work flow utilizing TQM, TQL, 5S, Lean

Manufacturing, and Behavior Based safety Techniques.

Development and updating Quality Assurance IAW ISO standards.

KEY CAREER ACCOMPLISHMENTS LEADERSHIP

Skills, abilities, and a desire and willingness to develop and

maintain positive employee relations and enjoy motivating, coaching,

training, positively reinforcing progress, and producing win-win

situations

Successful experience to work collaboratively with the Department

Head to improve productivity, increase yield, improve quality, lower

costs and improve safety performance through reviewing/analyzing

production data, quality control reports, maintenance records, and

identifying adverse trends to develop and implement Standard Operating

Procedures/Best Practices for the department.

Strong analytical decision making skills, the ability to conduct

root cause analysis on a timely basis for problem

identification/resolution and for continuous improvements.

Positive change agent by identifying, explaining, and discussing

ideas & avenues for improvements to help the organization (supervisors

and hourly employees) to develop, grow, make greater contributions,

and prosper.

Managerial understanding of manufacturing principles and concepts

is needed to lead supervisory and hourly employees for continuous

improvements for: production methods and procedures, manufacturing

technology, and to maximize equipment utilization (including

preventive maintenance).

Experience and a working knowledge of production planning &

scheduling to ensure quality, timely and cost effective production

while meeting on-time shipments to the customers.

CAREER HISTORY

Maintenance Hydraulic Mechanic

CKS Packaging Atlanta, Ga. 04-14/ 12-14 Maintenance and overhaul of hydraulic

components including high pressure hydraulic actuating cylinders,

conveyors.

Proactive inspection of hydraulic system hose and tubing systems to

prevent chaffing and major leakage. Identification of cause in lower

quality performs manufacture resulting in cleaning and polishing of

mold core and thread sets.

Hydraulic Mechanic Berry Plastics Morrow Ga. 02-13/ 06-13 Maintenance of 15 high

pressure hydraulic systems 2013

Hydraulic Mechanic B - Way Plastics Lithonia, GA.03-12 / 10-12 Maintenance of high

pressure hydraulic systems on 25 Injection Molding machines including

the overhaul of gearboxes, grinders 2012

Elegant Quality Decorative Systems, Atlanta, GA. 2007-2012

Repaint of interior residences

Still active

Lead Hydraulic Mechanic

International Plastics Corporation Consolidated, Lake Forest, IL. 2006

Reduced excessive overtime and rework through TQL/TQM Continuous Improvement

Rebuilding and return to service of 35 hydraulic injector molding

machines by identification of and prioritizing critical machines.

Flushing old oil systems and removal and replacement of filter systems

to restoration of systems to 100% operational function.

After machines were running at maximum capacity company decision to

adopt outside contractors

Maintenance Company Owner

Elegant Quality Decorative Systems, Waukegan, IL. 2002- 2006

Restoration of 4 million dollar mansion Lake Forest, IL.

Interior Exterior custom painting including Bombardier Corp. facility

Job offer for better pay

Work Study

Student Program Embry Riddle Aeronautical University, Wichita, KS. 2000-2002

Relocation to Chicago

Production Supervisor

Cessna Aircraft Company, Wichita, KS. 1998-2000

Improving supervisory & employee performance (50 hourly union

employees) to meet acceptable objectives and maintaining a continuous

improvement environment for: productivity, yield, cost reductions,

quality and safety.

Structured team assignments to identify priority of aircraft

assignments placing skilled team members in vital roles.

Manufacture of Executive Jet Interiors to include pilot, co-pilot seating, overheads, walls, carpeting,

lavatory, entertainment center, custom passenger seating.

Reduction of rework and overtime utilizing TQL/TQM/ Continuous Improvement.

Department vice president decision to downsize management to impress C.E.O.

Hydraulic Mechanic

Bollinger Shipyard, Lockport, La. 1995-1998 Overhaul of hydraulic

components and systems

Introduction of quality assurance procedures and assignments.

Job offer to Wichita

Aircraft Sheet Metal Mechanic

Naval Air Depot Norfolk, VA. 1992-1995 Update of F-14A to D to allow

heavy ordnance delivery

Relocation to Louisiana

Aircraft Mechanic Inspector Instructor

United States Navy 1972-1992

Maintenance, Inspection, Instruction of various High performance U.S.

Naval Weapon Systems

Aircraft Corrosion Control material inspector responsible for the

reporting of material condition of A-6 Intruder squadron aircraft for

deployment too front line national defense deployments on aircraft

carrier weapon systems.

Supervisor of 35-50 men on flight deck and hangar deck maintenance assignments.

Airframe / Corrosion Control supervisor for U.S. Naval Aircraft Weapons Systems.

Aircraft Mechanic/Corrosion Control Technician/Hydraulic Component

overhaul technician

Retirement

EDUCATION

BS-Professional Aeronautics Production Operations Management,

Embry-Riddle Aeronautical University 2002

U.S. Navy Aircraft Maintenance Quality Assurance Leadership Management

MILITARY

United States Navy 1972-1992 Honorable Discharge

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