Sales Customer Service

Kristian K. Goldsmith

Otsego, MN ***** - 651-***-**** - *****************@*****.***

Accomplishments

( Won "Top Producer" 16 of 24 Months at Bentley & Maserati

( Rated Top Sales Performer at Best Buy for Government

( Improved and Increased Annual Gross Sales by 15%

( Achieved Status as One of the Top 10 Store Sales Performers at Iten

Chevrolet

( Researched and Developed Specific Strategies Targeting High-Profile

Clientele

( Researched Curriculum and Implemented Train-the-Trainer Programs to

Develop Associates

Employment History

Regional Sales Representative-AutoCertain- Minneapolis MN

November 14- Current

Selling Conquest Auto Sales strategies to local dealerships here in

Minnesota to increase the dealership market share while increase unit sales

by 30-60 units per month during 4-7 week campaign. Using Google Analytics

and Oracle software platform base to guarantee results of the marketing

campaign.

General Manager - Minnie Fitness - Minneapolis and St. Louis Park MN

November 13 -March -14

Developed new business through networking, planning, proposal presentation

and persistence. Created customized client training,

meal plans and programs to meet individual fitness needs. Established

operational objectives and work plans and delegated

assignments.

Sales Specialist - Bentley & Maserati of Minneapolis --Minnetonka, MN

February -12 - November -13

Created relationships and established rapport to identify customer's needs

on an individual basis. Developed/executed marketing

programs which resulted in increased brand marketing, customer traffic and

membership sales boot camp attendance. Served as a

focal point for customer service issue escalation and maintained high

levels of customer satisfaction and loyalty with customers.

Internet Sales Manger - Key Cadillac Inc. -Edina MN

September -11 - February -12

Reduced response time and converted leads into appointments/sales;

internet, face - to - face. Handled complaints and created

raving fans to improve our online business profile for potential Customers.

Owner/Self Employed- KG Fitness Enterprises LLC. - Prior Lake, MN

February -09 -August -11

Organized training curriculums, tracked progress & made immediate changes

for client to obtain goals

Operations Supervisor - LifeTime Fitness -Lakeville, MN

October -07 -January -09

Supervised a team of 15 people to make sure that my department met company

goals and provided great customer service.

Conducted employee performance reviews, offering praise and recommendations

for improvement

Account Manager - Best Buy -Gov LLC Richfield, MN

July -06 -March -07

Worked closely with company executives to brainstorm new business

opportunities within the government and education division

for potential GSA clients. Researched with product development to create &

maintain marketing materials for sales presentations

& client meetings

Internet Sales Manager - Iten Chevrolet -Brooklyn Park, MN

May -04 -June - 06

Lead the internet department for all sales and sales process for selling

via internet along with setting up process for home delivery

and transfers of funds and titling information. Consistent record of sales

growth: business to business, inside and outside sales.

Improved, recruited personnel, hired, trained, scheduled, evaluated

performance and supervised

Sales/Asst Mgr/ Manager - Men's Warehouse -Brooklyn Park, MN

June -99 -May -02

Highly goal oriented; derive satisfaction from setting and achieving

ambitious goals; individual & team. Accomplished goals and

directed day-to-day operations to achieve business plan under budget

Manager/Asst Mgr- Bostonian -Mall of America Bloomington, MN

May-97 - June 99

Work in partnership with buying and planning departments to execute

financial and assortment plans based on gross profit margin

profile.

Education

South Carolina State University Business/ Physiology Orangeburg, SC

C. Leon King High School Tampa

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