Customer Service Representative

Safia C. Brooks

Phone: 201-***-****

*** *. ***** ****** *** Fl. Elizabeth NJ 07202

Email: ***********@*******.***

OBJECTIVE: To obtain a position within the administrative field where my

organizational and PC Application skills can be utilized.

PROFESSIONAL EXPERIENCE

To and Fro Medical Transportation Camden/Trenton NJ 2010-2011

Medical Transportation Driver

. Picked up an dropped off clients at scheduled times

. Filled out daily paperwork

. Kept track of vehicle maintenance

. Utilized excellent commutation skills

. Independently managed schedule

Pitney Bowes (Dechert LLP, Morgan Lewis &Bockius LLP, Buchanan Ingersoll &

Rooney LLP) Princeton, NJ 2008-2010

CSA Floater Mail Room

. Assisted at various Pitney Bowes locations in the Princeton area as

assigned by management

. Ordered and maintained supplies and inventory

.Trained new staff on operations, customer service, and document integrity

procedures

. Reception back fill when needed,route and transfer calls

.Managed and prioritized the mail services (international and domestic)

including DHL, FEDEX (Online and Ship Manager), and local Courier Services.

Distributing and receiving of postage from USPS (regular, first class,

priority and certified)

.Conference room setup per the client request. (Ordered catering and

assigned seating)

.Oversaw large volumes of various documents including: copying and

organizing exhibits for court filings and time sensitive matters

. Maintain all logs and reporting documentation

Community Options Inc Princeton, NJ 2007-2008

Administrative Assistant

. Responded to regularly occurring requests for information.

. Answered telephone, routes calls, takes detailed messages

. Ordered all office supplies on a monthly basis, and maintains all

equipment such as postage meter, fax machines, and copier.

. Established, develops, maintains and updates filing system.

. Retrieved information from files when needed

. Completed typing and copying as needed for management staff

. Opened sorts and distributes mail.

. Maintained a neat and orderly office and reception area.

SKILLS

Proficient in MS Office: MSWord, Excel, Access, PowerPoint, Keyboarding

50WPM

Windows XP& Internet Applications

EDUCATION/CERTIFICATIONS

Union County College, currently attending classes towards an associates

degree

Mercer County Community College, Career Training Institute, Trenton, NJ

2005

PC Applications Certification: MSWord, Excel, Access, PowerPoint,

Keyboarding

New Jersey Youth Corps (New Jersey State High-School Diploma) Trenton NJ

2000

VOLUNTEER EXPERIENCE

Angels Wings

C.T.P.Y. Mentoring Program

Red Cross

Mercer Street Friends Senior Citizen Center

Front Desk Receptionist

Contact this candidate