Management Human Resources

Shiree Alexander

Dallas, Texas *****

Phone: 901-***-**** ( ********@*****.***

Dedicated leader with proven record in directing operations, human resources,

and organizational development activities across various industries. Successful

record of working with senior management in strategic planning initiatives;

developing programs that support business strategy, productivity, and

profitability. I'm very analytical, and understand how 'people' fit into the

overall strategy as well. I relate very well to others, possess great

organizational skills, and strong attention to detail. My various experiences

have given me a great deal of insight, and ability to view things from many

different perspectives. I enjoy the challenge of learning new things, have

outstanding problem solving abilities, and very skilled at seeing the big

picture.

Expertise:

Talent Acquisition-Recruitment Change Management

Operations Vendor Management

Policy Development & Implementation Business Development

Quality Assurance-Audit-Compliance HRIS-ATS

Project Management Compensation-Benefits

Process Improvement Employee Relations

Leadership Development Systems Management-IT

FWT, LLC (Manager, Talent & Recruitment) **THIS POSITION WILL END NOV 7,

2014 **

Fort Worth, TX Feb 2014-Present

. Newly created role initially to be a 6 month contract due to company

expansion in which I oversee talent management and recruitment of

salaried/executive/professional personnel for two manufacturing plant

locations in Texas and Ohio. Assist in recruitment for hourly

positions dependent upon needs.

. Fill various roles across a broad range from Finance & Accounting,

Legal, Production, HR, Quality, Purchasing, IT, Engineering, Project

Management, Safety, etc

. Work directly with hiring managers and executive management team up to

C-level on hiring staff, recruitment/retention issues, succession

planning, utilizing proper interviewing techniques, etc

. Assist management in creating job descriptions

. Applicant tracking

. Create online, print, and media advertisements

. Source candidates through a variety of mediums (web tools, referrals,

networking groups, schools/universities, agencies, etc.)

. Pre-screen and interview candidates, full cycle recruitment

. Highlight: I was brought onboard initially on a contract basis due to

expansion and challenges with difficult to fill roles in our niche

industry sector. Normal requisition load has been approximately 15-20

openings for professional/salaried roles. I filled 70% of the open

positions at the time within the first three months of employment, and

a total of 18 positions out of approximately 20 openings within a six

month time period. The initial positions I was hired to fill have been

successfully completed, and have since filled over 20 openings. I've

continued to assist them in filling the few roles that have come about

since then until my transition out of the company. Justified my

yearly salary in the first three months, and have saved the company

excessive recruitment costs over and beyond my salary.

Shiree Hayes (2)

ExecuSane Inc. (Consultant-Recruiter) Project Based

Dallas, TX 2007- (This is my company. Contract/Project based work as time

permits and/or in between jobs)

. Business Coaching- Work with business owners/managers in operational

advising such as strategic planning, process improvement, budgeting,

vendor management etc.

. HR: Advising in leadership development, recruitment, talent

management, and employee relations.

. Executive Search & Recruitment- Staffing for clients, and partnering

with other agencies occasionally in their recruitment efforts.

Industries range from IT, Human Resources, Healthcare, Real Estate,

Finance/Banking, Engineering, Manufacturing, Procurement, Safety, and

Government.

. Career Coaching -Provide career guidance and resume services

Recent projects include:

Client- Various

. Staffing for clients in various industry sectors

Client -Law Firm

. Advising client on strategic planning, staffing, employment issues,

financial analysis

Client -Staffing & IT consulting industry (Mobile Apps, .Net Development,

Infrastructure Services)

. Headed up newly created HR division as Director of HR Services in the

recruitment of contractors and consultants specializing in various

areas of Human Resources

. Full cycle recruitment working with national account managers in

additional recruitment efforts outside of HR to include IT,

procurement, manufacturing, engineering.

. Coached clients and hiring managers on talent acquisition, job

requirements, leadership development, etc

Client -Benefits/Insurance industry

. Implementation Consultant working with various clients' human resource

and management staff on build out of Benefits/HR website extension,

creation of implementation manuals, client resource guides, training,

and additional projects as needed.

Client -Healthcare industry

. Assisted start up client with recruitment, budgeting, vendor

management, procedural development

Carlisle & Gallagher Consulting Group (Business Analyst) Contract

Consultant

Dallas, TX 2011-2013 (Contract Ended)

. Start up project involving Research, High Risk Review Analysis, Audit,

Quality Assurance, and Regulatory Compliance for Banking and Financial

Services clients

. Consulted with HR,IT, and various business units on process

implementation/ improvement initiatives

. Worked on cross functional teams to identify and resolve business

challenges

. Worked with various client systems analyzing information

. Acted as change management agent as clients' needs were ever changing

requiring a great deal of flexibility, and the ability to learn and

implement new processes/ procedures rapidly

. Involved in training, business writing, and other high level projects

Child Care Associates (Director, Human Resources)

Fort Worth, TX 2010 (Resigned after 9 months due to out of state family

crisis)

. Provided leadership and support for multi-site locations within non-

profit sector to include corporate headquarters and 38 facilities

throughout Fort Worth/Tarrant County.

. Reported directly to CEO, and member of executive operational strategy

team

. Oversight of systems integration/implementation project between

Payroll/Finance, HRIS, and IT systems

. Worked with vendors and cross functional teams to fix non functioning

modules within HRIS system

. Supervision of four direct reports within HR team (Two specialists

Employment/FMLA ; Two generalists Recruitment/ Benefits)

. Handled employee relations exclusively and very hands on daily in the

areas listed above. Also heavily involved in other areas to include;

strategic team projects, policy/ procedure development and

implementation, risk/safety, performance management, training,

compensation, succession planning, management coaching, job

descriptions/ competency development, safety, employee events,

compliance, vendor management, TWC unemployment hearings

Shiree Hayes (3)

Xerox/Affiliated Computer Services Inc. (Technical Analyst)

Dallas, TX 2008-2010 (Resigned, career advancement)

. Supported 100+ clients in troubleshooting IT hardware, software,

network, and HRIS operating issues

(Clients include: Heinz, Ingersoll-Rand, Parkland Hospital, EMJ, Car

Max, Matson, U.S. Dept of Education, Motorola Global, Valeant

U.S./Australia etc.)

. Trained analysts on client policies and procedures

. Tracked incidents and tasks until final resolution

. Developed comprehensive policies and procedures for increased

productivity

. Implemented quality assurance standards to improve SLA's and incident

resolution rates

. Evaluated client perceptions via quality survey feedback

. Assumed project management responsibilities to assist in client on

boarding/ transitions in moving data centers

Spring Gate Healthcare & Rehabilitation (Manager, Human Resources)

Memphis, TN 2007-2008 (Resigned due to relocation to Texas)

. Began as a compliance/audit contract consultant during company buy out

and promoted into newly created HR Manager position

. One person department in which all aspects of HR and Recruitment were

developed, implemented, and directed under my lead

. Worked with managers regarding budgets, HR issues, and recruitment for

nursing and professional roles

. Payroll/Benefits fell under this role with one report dually reporting

to myself and Executive Director

. Took on additional areas needing attention such as Medicare audit

project, customer service training, HR/Payroll system conversion, and

other processes needing to be improved or implemented

Resort's International (Regional Recruiter) Contract

Tunica, MS 2006-2007 (6 month contract assisting with merger)

. Full cycle recruitment for entry-executive level roles within two

casino/hotel properties

. Directly hired for various positions dependent upon departmental need

. Coached management on hiring practices, interviewing, recruitment

techniques, job descriptions

Flame Restaurant Inc. (General Manager)

Memphis, TN 2005-2008 (Co-Owned this company, closed upon my relocation to

Texas)

. Co-Owner responsible for operational oversight within a 70 seat

combination full/quick service restaurant and management of 20

employees

. Human resources, administration, staffing, budgeting, training,

payroll, facilities, marketing, purchasing, safety, vendor management

Regional Medical Center at Memphis (Human Resource Specialist-Recruiter)

Memphis, TN 2002-2005(Resigned, advancement opportunity)

. Primarily involved in Nurse Recruitment division, full cycle

recruitment of all nursing personnel from interns to executive, local

and foreign placements

. Advertised through various mediums. Worked with schools/universities

for our internship and job shadowing program, coordinated job fairs,

worked with staffing agencies, newspaper, online, etc

. Assisted employment department with recruitment of additional clinical

and professional positions

. Oversight of Joint Commission (JCAHO) compliance and preparation for

state visits

. Oversight of HRIS/ ATS

. Worked with senior management in revision of job descriptions and

policy/procedures for department

. Compliance oversight regarding clinical licensures, personnel files,

immigration

. Pre-employment screening (reference, background, physicals, new hire

paperwork, job offers/letters)

. Worked closely with compensation and leadership assisting in salary

surveys, and responsible for calculations of salaries for new hires

and internal promotions

Shiree Hayes (4)

American New Century Realtors & Builders (Manager, Human Resources-

Operations)

Memphis, TN 1997-2002 (Company Closed)

. Oversight and management of staff, facilities, vendors, and

contractors at three branch locations

. Recruitment, Training, Safety, Employee Relations, Policy & Procedure

development

. Payroll/ Bookkeeping

. Oversight of licensures and continuing education compliance

. Worked builders and clients on custom home plan design

SKILLS:

. MS Office (PowerPoint, Excel, Word, etc)

. Spectrum iVantage, ADP Payforce, ADP Enterprise, INFINIUM, Healthcare

Source Position Manager, MEDITECH, SharePoint, MSP, Remedy, SAP, SQL,

MIP Sage, etc. Utilized additional various systems while working with

Affiliated Computer Services/Xerox and took ITIL training courses

related to Incident, Problem, and Change Management.

EDUCATION:

University of Memphis, Memphis TN

. Bachelor of Business Administration, Management

MEMBERSHIPS:

. Society of Human Resource Management (SHRM)

. Project Management Institute (PMI)

. American Management Association (AMA)[pic]

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