Quality Assurance

Paul Hynes

Linden MI 810-***-****

***********@*****.***

KNOWLEDGE AND SKILLS:

• ISO 9001, TS 16949

• FMEA, PPAP, APQP, GD&T, GRR

• Statistical Process Control

• CMM

• Continuous Improvement

• Quality Management

• Supplier and Customer Relations

• Quality Auditing

• Corrective Actions

• Network and Cable Management

• Cisco Switches, Servers, and Routers

MILITARY EXPERIENCE:

United States Air Force Montgomery, AL

Cyber Transport Systems 04/2009-Present

• Install, configure, and support United States Air Force Local Area Network (LAN), Wide Area

Network (WAN), and Internet systems.

• Monitoring network infrastructure integrity for adverse trends through Solar Winds Network

Management Suite.

• Monitor and maintain Cisco 3750e, 3750g, 3750x Switches, 4900 Routers, and 6500 and Nexus

7000 Servers for the Department of Defense.

• Assist in network modeling, analysis, planning, and coordination of networking projects based on

Department of Defense mission.

• Verify and managed Department of Defense networking standards and procedures.

• Analyze, test, troubleshoot, and evaluate issues relating to the network and submit a work order

or corrective actions relating to the problem.

• Perform network maintenance to ensure networks operate correctly with minimal interruption.

OTHER WORK EXPERIENCE:

SpartanNash Fenton, MI

Senior Clerk 07/2008-04/2009

• Take inventory or examine merchandise to identify items to be reordered or replenished.

• Requisition merchandise from supplier based on available space, merchandise on hand, customer

demand, and advertised specials.

• Mark items with identifying codes, such as price, stock, or inventory control codes.

• Compare merchandise invoices to items actually received to ensure that shipments are correct.

Paul Hynes

Knorr Brake Corporation Westminster, MD

Quality Assurance Engineer 06/2007-07/2008

• Support manufacture on all mechanical/electrical components used in door systems.

• Support in-process and source quality inspections per customer’s project requirements.

• Troubleshoot in-process and supplier related quality issues on the manufacture floor.

• Develop quality improvement plans by gather data, analyze, and implement Continuous

Improvement based on statistical facts.

• Assist with ISO 9001 Quality System activities based on management requirements.

• Coordinate customer’s corrective actions and/or follow-up on supplier corrective actions.

• Develop new Quality Assurance processes and procedures.

Bent Tube Fowlerville, MI

Quality Engineer 09/2006-04/2007

• Update and create Control Plans, FMEA’s, Process Flow Diagrams, and PPAP documentation.

• Monitor, investigate and/or respond to Corrective Action Requests.

• Review, analyze, and document SPC and charting data as noted on Control Plans.

• Work with Floor Inspectors in Process Control and Problem Solving.

• Keep gages calibrated, TS, and ISO standards accurate and up to date.

• Using fixtures for measuring, GR&R, and Capability Studies from parts.

• Assist with ISO 9001 and TS 16949 Quality System activities.

• Create and update work instructions based on customers and internal requirements.

• Perform part layouts for measuring on the CMM using PC-DMIS software.

March Coatings Brighton, MI

Quality Supervisor 11/2005-03/2006

• Performed First-Time Quality Project by decreasing defective coatings on metal surfaces using

Pareto charting and 5 Why’s.

• Managed and handled internal and external quality paint issues.

• Changed procedures in the vision system for control part separation.

• Assigned quality projects to other quality personnel and shift supervisors.

• Maintained ISO 9001, FMEA, PPAP, and Control Plans for the facility.

Paul Hynes

• Setup program for line to distinguish acceptable products with the use of FTQ.

Mayco Plastics Sterling Heights, MI

Quality Technician 06/2004-11/2005

• Perform CMM part layouts using PC-DMIS software.

• Used fixtures for measuring, GR&R, and capability studies from parts.

• Evaluated statistical data from database software collected from CMM and engineering studies.

• Inspect parts for validation and engineering requirements.

• Submitting new and existing products results for PPAP approval.

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EDUCATION, AWARDS, AND CERTIFICATION:

Ferris State University B.S in Quality Engineering

• November 2012 Technician of the month for the Network Control Center

• November 2011 Technician of the month for the Network Control Center

• September 2010 Technician of the month for the Network Control Center

• 2012 Air Force Technician of the Year for Air Force Material

• Security Plus Certification in Security Plus

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