Customer Service Sap
Resume:
Jayapal Reddy Vummadi
SAP Technical Lead Consultant
PROFESSIONAL SUMMARY
• 15 Years of experience in ERP engagements in Development and Team Lead roles in
implementation / Upgrade and Support Transition engagements across Industry verticals.
• Have experience in FICO/ETM (Equipment and Tool Management) /SD/MM/SRM and FICA
modules.
• Involved in gathering the requirements from the district business operations by visiting onsite
(Buckskin, Walnut Creek and Agrium) and involved in implementing, training the users and
supporting the solution.
• Built the confidence of the client for smooth transition of Project in every Phase. Developing
work plans for the team in all stages of support.
• Development for offshore support team for 24X7 support to the client.
• Accountable for delivery of all the work (mini projects, tasks) on time, within budget &
scope. And received “Bronze Medal” from CSC India for delivering mini project on time within
budget and scope (Client : Anglian Water, UK Based) .
• Also won the “Certification of Achievement” from Kiewit CEO.
• Extensive analytical and problem-solving experience derived from a development career
background in the manufacturing and distribution industry
• Strong International IT Consulting Experience in the US, European Regions in leading large
IT transformation projects related to Application Development.
• Managed large Global teams to deliver Service excellence contributing to Customer Delight.
• Accomplished leader, capable of motivating a staff to its full potential and proven ability to
communicate complex information clearly to individuals at all levels. Sustain and build alliances with
key global clients in operational business and delivery management.
SAP SKILLS
• Experienced in the SAP R/3 system involving implementation of the SD/MM/FICO/SRM and FICA.
• Application development experience in SAP R/3 system involving ALE, EDI, RFC, ABAP, BASIS,
SAP Enhancements, User exits, BAPI, BADI, BDC, LSMW, conversions, Visio, PowerPoint and MS-
Project, HP QC, SharePoint
• Functional knowledge in the FICO, MM, SRM, SD and FICA modules.
• Visual Basic 6.0, ASP2.0, VB Script, Java Script, HTML, Visual Interdev 6.0, SQL Server.
Client: Kiewit Corporation, Omaha, NE, USA Oct 2011 – Till date
Role: SAP Lead consultant
• Involved in effort estimation of the Interfaces, Reports and Enhancements, Conversions.
• Preparation of Technical Specification Documents and monitoring the quality of technical
specifications from offshore and onsite resources.
• Development of New ABAP reports, SAP Enhancements in SRM following very strict ABAP
development standards Kiewit. Defining Solutions & preparing Technical specifications.
• Involved in end-end process of upgrading the ECC systems for 3 midyear support packs and 2
annual support packs.
• Involved in designing complex data conversion programs for Legacy vendors, Equipment’s
(PM), SRM attributes and employee data from different legacy systems to ECC.
• Review the Kiewit quality standards for the deliverables and monitoring the performance.
• Interacting with the client and the offshore coordinator for issues and queries in the project.
• Co-ordinate with the development team for proper understanding of functionality, issue
resolution, technical walkthrough, testing. Also, ensure the quality standards of the code deliverables.
• Responsible to have a smooth transition between project team and ASM team and make sure
maintaining the documentation for all the support.
• And managed a team of 3 direct reports and 10 indirect reports.
• Responsible to train the end users at the time of major and minor project releases.
• Developing work plans for the team and utilized properly.
• Daily discussions with the team and with higher management on the tracking of the work.
• Guiding the client in applying solutions as per SAP Best Practices.
• Tracking of defects in Integration, UAT and HYPER care cycles.
• Managed the defects to fix by the resources based on the priority.
• Review and monitoring the performance of the resources.
Environment: SAP ECC 6.0, FICO, EQP, SRM.
Client: Rich Products, Buffalo, NY May 2011 - Oct 2011
Role: SAP Lead Consultant
• Involved in make the all the custom code to ECC 6.0 Unicode compatible.
• Closely with the client to remediate the SPAU and SPDD for support pack upgrade related
objects to make the code ECC 6.0 compatible.
• Co-ordinate with offshore team and worked with a team of 6 people to remediate all the
Panaya tasks (Payana third party tool for the Upgrade).
Environment: SAP ECC 6.0
Client: Anglian Water Group, Huntington, UK Jan 2008 – April 2011
Role: SAP Lead Consultant
• Working as a Lead consultant for FICA and working extensively on the debt recovery (Case
management System) and FICA system.
• Lead the team of 8 members and successfully completed the projects by meeting the deadlines.
• Independently taken up the Debt Project (TALLYMAN) to the Technical Excellence award within
CSC India and ensured that it was shortlisted.
• Effort estimation of the Interfaces.
• Worked on FICA module.
• Preparation of design documents.
• Preparation and review of test cases.
• Maintenance of quality standards from offshore on Tallyman Project.
Environment: SAP 4.7, SAP Modules FICA, FICO and Case Management.
Client: Zurich Financial Services (UK), Feb 2005 – Jan 2008
Role: SAP Techno Functional Lead Consultant
• In SAP FI-CO system we are worked on master data, configuration of cost centers, cost elements,
internal orders, G/L account creation, writing script to upload the data for different Transaction codes,
creation of company codes, written some of the report using report painter for Finance.
• Also involved in maintaining Month, Quarter and Year end jobs.
• Development of New ABAP reports, SAP Enhancements in HR following very strict ABAP
development standards of CSC.
• Designed and Developed HTML templates for ESS (Employee self-service).
• Creating Cost Centers, Cost Center Groups, Internal order, internal order groups and so on by using
master data uploads CATT scripts.
Environment: SAP 4.7, FICO, SAP-HR.
Client: Serena Software Inc.. April 2004 – Jan 2005
Role: SAP ABAP Developer
• Development of New ABAP reports, SAP Enhancements in SD following very strict ABAP
development standards of CSC & Serena. Defining Solutions & preparing Technical specifications.
Migrating Open Contracts, Customer Master, Vendor data of the Serena to Merant SAP System
• Changed SAP Scripts to cater the need of both Serena & Merant.
• Involved in the data transfer program with respect to Vendor master, Material supplied by the Vendor
and the Quality aspects related to the Material like Inspection Plan.
• Uploaded customer details from legacy system to SAP R/3.
• Environment: SAP 4.7
Client: Dupont Lamp (Up gradation for Dupont Lamp Project) Feb 2004 – March 2004
Role: SAP ABAP Developer
• Involved in offshore development work, which involves working on ABAP Reports, Custom
Transaction, Data Extraction, Data Load and Interface as per the specifications. The Methodology
followed is as per the DSAP, the Database of DuPont.
Environment: SAP 4.6
Client: Manufacturing Company Oct 2003 – Jan 2004
Role: SAP ABAP Developer
• Involved in designing Account Receivable report, which displays the outstanding amount of every
customer with age wise breakup (Invoice age) and customer account group wise Sub Total. Tables
BSEG, KNA1, T077x and T001.
• Involved in designing Consumption Analysis of Consignment stock and Consignment stock
availability with customer, which displays the consignment stock availability with the customer on
that day. Tables used are LIPS, LIKP, MBEW, MAKT, VBAP and VBAK.
Environment: SAP 4.6 C
Client: Greif Bros.., USA Jan 2001 – Nov 2001
Role: SAP ABAP Developer
• The Project included Support & Maintenance of following objects where existing SAP functionality
does not match the client’s requirement. The broad scope of the project was to implement SAP R/3
4.0 X in ABAP/4 on COMAPQ Production Server in the Areas of Sales & distribution, Materials
management and Production Planning.
• Developed a report for existing stock of a material, the report should have subtotal of the stock for
each storage location and grand total of the stock at end of the plant.
• Developed Purchase Order report: This report displays the list of Purchase Organization, Document
type and Account Group according to the Purchase Order creation date.
• Created an interactive report for vendor details like vendor name and address etc., in basic list and
Bank details like account number, Bankers name and address in the secondary list.
• Modified existing SAP scripts layout for additional data collection like in Purchase inquiry, quotation,
orders confirmation etc.
• Modified the invoice layout set RVINVOICE01 according to the client’s requirement.
• Worked with BDC in different modules like Call Transaction and Classical Session Method to upload
the following.
• Using the standard data conversion program uploaded the material master data and vendor master
data from legacy system to SAP R/3.
• Involved in the data transfer program with respect to Vendor master, Material supplied by the Vendor
and the Quality aspects related to the Material like Inspection Plan.
• Uploaded customer details from legacy system to SAP R/3.
•
Environment SAP 4.6 C
Client: Generation 2000, Denver, CO July2000 – Dec 2000
Role: Microsoft Developer
• Designed, Developed and maintained a web based Intranet human resources system for the personnel
department for auto parts manufacturer. It maintains information about all employees’ such as
address, contact number, timesheets, medical insurance claims and updating their project progress. It
also maintains information about the benefits of employees who are eligible for the expenses such as
weekly expense reports, expense advance etc.
• Developed HTML and ASP based Web Pages to serve as data entry screens for the Intranet
application.
• Worked with Cookies and Session Variables Extensively used VB Script to validate the user input MS
Internet Information Server (IIS) was used on Windows NT as Web server.
• Used ADO for interaction with the Database.
Environment: VisualBasic6.0, ASP2.0, VB Script, Java Script, HTML Visual Interdev 6.0, SQL Server.
Client: Forretail.com, Fremont, CA Nov1999 – June 2000
Role: Microsoft Developer
• This is online E-Commerce application, which deals with thousands of household products. It allows
customers to place on-line orders with ease. Customers can navigate through web pages once they have a
valid login and can search though the site for a particular item. They can maintain list minders for the
next purchase as well can know the order status and order history.
• Involved in design and development of HTML and Active Server Pages using Visual Inter Dev. VB
script and JavaScript are used for validations.
• Totally involved in developing the pages like Home Page, Customer service, Order status, List minder,
Login and etc. Developed COM (Active X Dll’s) components and ported onto Microsoft Transaction
Server.
• Closely involved in designing the database and writing stored procedures. Generated reported as per the
client requirements.
Environment: VisualBasic6.0, ASP2.0, VB Script, Java Script, HTML, Visual Interdev 6.0, SQL Server
EDUCATION
• M.B.A Finance
• Bachelor of Engineering
TRAINING
• SAP BW trained in CSC.
• ASAP Methodology at SAP Training Center
• ALE and EDI Development at SAP Training Center
• ABAP Workbench and Data Dictionary at SAP Training Center
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