Customer Service Sales Representative
Resume:
Cheryl Guinn-Endres
W**** County Road B
West Salem, WI 54669
608-***-**** Cell
*********@*****.***
Process Server Legal Process MN Present
*File Documents with the Courts
*Travel
*Document, Communicate
*Customer Service
*Be completely organized and on my Game at all times.
Process Server Elite Processing Present
*File Documents with the Courts
*Travel
*Document, Communicate
*Customer Service
*Be completely organized and on my Game at all times.
Office Manager Elite Electric Present
*Answer Multi Line Phones *Schedule (5) Electricians
Accounts Rec/Accounts Payable * Payroll
*Enter Work Orders *Create Ad Design
*All functions of HR
Sales Representative La Crosse Tribune 08/2011-
09/2012
La Crosse, WI
*Cold Calling *Sales *Ad copy *Internet Sales
*Traveling *Cold Calling *Business to Business Sales
Sales Representative Ricoh/Ikon
08/2010---08/2011
Rochester, MN
*Cold Calling *Sales
*Lease End Opportunity *Building Customer Relations
*Traveling *Customer Service
Human Resources Catholic Charities
05/2009-08/2010
3710 East Ave South
La Crosse, WI 54601
608-***-**** ext 219
*Hiring/Terminating Employees *Performance Reviews
*Update Employee files *Employee Benefits of Diocese
*COA/HAUGE Accreditations on files *Orientations of new Employees
Sales Representative The Berry Company 03/2007-
12/2009
Onalaska, WI 54650
*Customer Service *Up Selling existing Clients
*Cold Calling *Dealing with different types of
Personalities
*Handling complaints in a Professional Manner *Daily Use of Computer
Sales Manager Express Personnel Services
03/2003-09/2006
La Crosse, WI 54603
*Sales-recruit new contracts/clients/employees
*Create and run Advertisements
*Schedule and conduct Orientations
*Reference, Credit, and Background checks on all perspective employees
*All Functions of Work Comp and Unemployment Claims
*Update and keep current knowledge of Human Resource Laws
*Credit/Collections from clients
*OSHA briefings
*Accounts Receivable/Payables
*Payroll for internal external staff (child support, garnishments, etc)
*On-Site HR for several locations
*Direct hire contracts/Training
*Conducted numerous trainings to Supervisors, clients, employees
Account Sales Manager Burns International Staffing
09/1999-02/2003
La Crosse, WI 54601
*Hiring of employees/Dismissal of employees
*Preparing and printing invoices
*All Functions of payroll
*Scheduling and conducting orientations
*Create ads, proof, and authorize payments for ads
*Updating and revising polices
*Direct Contact with the public
*Background/Reference/Credit checks on all new hires
Branch Manager Assistant Community Health Options 1992-1999
La Crosse, WI 54603
*Financial Coordinator for Social Security Administration-set up budgets,
pay clients bills, write checks, reconcile bank deposits (67 clients)
*Diffuse challenging situations by offering solutions, maintaining and
promoting a positive attitude
*Branch Manager Assistant- supervised over 150 personal care aide, LPN's,
RN's
Hiring and termination of employees, ordered office supplies, scheduled
visits into clients homes under county funding, maintained a professional
attitude and appearance at all times
*Service Coordinator-Handled new referrals, made home visits to clients,
assisted in payroll (Peach tree, Great Plains, Fox Pro), Set up clients
with Care coordination's of all needed services
*Answered multi-line phones, pagers, used fax machines, adding machines,
computer on a daily basis
*Diffuse challenging situations between client/employee conflicts
References:
1. Leroy Paulson (Warehouse Manager) 608-***-****
2. Paul Seiler (Operations Manager) 507-***-****
3. David Kim (Berry Company) 608-406-
7499
Contact this candidate