Human Resources Business Partner, Generalist, Manager

Angela L. Shaw, PHR

**** ***** ***** ( Pflugerville, TX 78660 ( ( 512-***-**** ( (

**********@*****.***

Senior Human Resources And Leadership Professional

Energetic, versatile, and results-oriented Human Resources professional

with exemplary qualifications to support and manage all HR activities and

functions including employee relations, compensation and benefits,

training and development, performance management, and staffing and

recruitment. Highly eager to contribute talents by collaborating with a

growth-driven company to achieve departmental and organizational HR

objectives. Perform effectively both independently and collaboratively as

part of a team in fast-paced and challenging environments while utilizing

strong interpersonal and communication skills to establish rapport and

productive relationships.

Career highlights

. Change Agent - Realigned recruiting strategy to better develop talent

pipeline including building new staffing processes. Evaluated

available talent to determine fit to new structure, staffed new teams

and effectively managed the outplacement of impacted employees during

outsourcing. *2013 Employer of Excellence Award (Texas Workforce

Commission)

. Leader - Led annual performance management processes including

training of employees and managers on appraisal system and goals,

managed the identified action plans for top talent and low performers,

and ensured complete documentation and follow through. Using

information gathered, built succession planning, change initiatives

and training programs

. Community Advocate - Professional member of Austin Human Resources

Management Association (AHRMA), Williamson County Human Resources

Management Association (WilcoHR), and Society for Human Resources

Management (SHRM).

Professional Experience

President-Elect, Wilco HR Association

2014 - Present

WilcoHR's mission is to serve the Professional and Advance the HR

Profession. The President-Elect, at the request of the President, or in

her absence or disability, may perform any of the duties of the President.

She shall have such other powers and perform such other liaison duties as

the Board or the President may determine.

Human Resources Manager, Liquidation Channel, Austin, TX

2011 - 2014

Direct accountability for providing leadership and management and for

ensuring that the mission and core values of the company are consistently

executed and maintained. Establish credibility throughout the organization

as an effective developer of impactful solutions to business critical

challenges involving human resources, employee relations, performance

management, recrutiment, and human resource policy and procedure

development.

. Establish rapport and productive relationships at all levels within the

organization and help ensure HR services, decisions, and recommendations

are consistently in the best interest of both employees and the company.

. Accountable for the maintenance, administration, and processing of Human

Resources systems and programs related to staffing, employee relations,

benefits, compensation, and employee training and development.

. Lead and provide effective solutions to employee relations issues

including investigations, conflict resolution, and performance and

disciplinary concerns with the goal of fostering employee satisfaction and

high morale.

. Manage and supervise entire recruitment lifecycle including candidate

sourcing, resume screening, scheduling, interviewing, selection, and the

planning and delivery of new hire orientations and on-boarding programs.

. Maintain compliance with all local, state, and federal laws including

Title VII of the Civil Rights Act, FLSA, FMLA, ADA, ADEA, and EEOC.

Regularly advise on benefits administration and Workers' Compensation.

Professional Experience (Continued)

. Provide proactive human resource solutions to complex workforce related

issues, align human resource systems and processes with business needs,

and develop human resource solutions for people related processes.

. Partner with cross-functional teams to identify skill and knowledge gaps

within the organization, conduct on-going needs assessments and analysis,

and roll-out highly targeted training and development solutions.

. Exhibit ability to communicate clearly and effectively while using

excellent coordination and facilitation skills to work productively with

the global HR group and to support the company in its HR management

initiatives.

Human Resources Specialist, State of Texas Agencies, Austin, TX

2006 - 2011

Direct accountability for providing Human Resources support and advisement

in the areas of employee relations, recruitment and on-boarding,

compensation and benefits, performance management, training, and

development for state employees. Collaborated effectively with cross-

functional teams to evaluate/identify needs, recommend appropriate

solutions, and implement and administer sound human resource programs,

policies, and practices.

. Managed staffing requirements including recruitment, selection, hiring,

orientation, training, and terminations and created job descriptions.

Implemented performance expectations and conducted employee evaluations.

. Coordinated the processing of Workers' Compensation claims and the

processing of special leave requests such as FMLA. Developed recruitment

plan and scheduling including budgeting for maximum recruiting benefits.

. Actively participated in development and dissemination of information

regarding special leave and Workers' Compensation, acted as back-up to ADA

coordinator, and maintained excellent employee relations.

. Built rapport and collaborated effectively with management and executives

organization-wide to address a wide range of personnel matters including

staff motivation, discipline, awards, and performance management.

Classification Analyst, Convergys, Austin, TX

2005 - 2006

Held directly responsible for performing position classification and

compensation analysis for the service center. Conducted position

classification and FLSA audits by reviewing position descriptions,

organizational charts, and related documents and making comparisons with

other jobs to determine the proper classification title and FLSA assignment

in compliance with both the client's Classification Plan and Department of

Labor (DOL) regulations.

Human Resources Specialist, State of Texas Agencies, Austin, TX

1999 - 2005

Maintained full responsibility for Human Resources advisement in the areas

of benefits, leave accounting and management, employee relations, training

and development, payroll, HRIS support, and employee recruitment, staffing,

and selection. Applied in-depth knowledge of current Human Resources best

practices to improve efficiency, increase productivity, and to deliver

exceptional service to both internal and external customers.

Education

Bachelor of Science in Business Administration, Capella University,

Minneapolis, MN (2012)

HR Certifications and Training:

. Human Resource Management Program, University of Texas, Austin, TX

. The Fundamentals of Human Resources, Society for Human Resources

Management

. Professional in Human Resources Certification (PHR)

Computer Skills:

. Microsoft Office (Word/Excel/PowerPoint), PeopleSoft, HRIS/HRMS, ABRA,

and PCs/Windows

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