Sales Customer

MANILYN LUCAS GONZALES

Address: Block *** Lot **, Woodpecker St., Brgy. Rizal, Makati City

E-mail address: ********.************@*****.***

Mobile Number: 094********/09

OBJECTIVE:

I am currently looking for a full time position in an environment that offers a greater

challenge, increased benefits for my family and the opportunity to help the company advance

efficiently and productively.

WORKING EXPERIENCE:

Company: More Than Medals Marketing

Address: Blk 77 Lot 35 Ati-atihan St., Lagro Novaliches Quezon City

Position: Telemarketer

Employment periods: May 2012 to September 15, 2014

Duties and responsibilities:

• Build customer’s interest in the service or product offered by the company.

• Answer telephone calls from potential customers who have been solicited through

advertisements.

• Contact businesses or private individuals by telephone in order to solicit sales for

services.

• Telephone or write letters to respond to correspondence from customer or to follow up

initials sales contacts.

• Adjust sales scripts to better target the needs and interests of specific individuals.

• Obtain names and telephone numbers of potential customers from sources such as

telephone directories and company data base.

• Record names, addresses and reactions of prospects contacted.

• Update existing data base with the changes and the status of each customer/ prospective

customer.

• Resolves product or service problems by clarifying the customer’s complaint;

determining the cause of the problems; selecting and explaining the best solution to solve

the problem; following up to ensure resolution.

Company Name: EDCOM Computer Shop

Address: 811 Narra Avenue, Pangarap Village, Caloocan City

Position: Server/ Cashier

Employment periods: May 2011 to December 2011

Company Name: Department of Agrarian Reform Multi Purpose Cooperative

Address: Elliptical Road., Diliman Quezon City

Position: Saleslady

Employment periods: August 2010 to April 2011

Company Name: Isabela State University

Address: San Andres, San Mateo, Isabela

Position: On-the-Job-Training (Office Staff)

Employment periods: February to March 2010

ACHIEVEMENTS:

Employee of the year, 2013

Top Sales Agent in Maybank Credit Card. 2013

Monthly Top Sales Agent for Credit Card (From October 2012 to August 2014)

Leadership award 2010 (College)

TRAINING ATTENDED:

People2outsouce (CALL CENTER TRAINING PROGRAM)

10/F Strata Building, F. Ortigas Jr. Road, Ortigas Center, Pasig City

February 16 – March 5 2012

Virgen de Guadalupe College of Science and Technology

English Proficiency

October 08, 2011 – January 14, 2012

EDUCATIONAL BACKGROUND:

Tertiary:

Course: Computer Secretarial

School: Isabela State University

Address: San Andres, San Mateo, isabela

Year Graduated: 2010

Secondary:

School: San Mateo, Vocational and Industrial High School- Annex

Address: Old Centro Proper, San Mateo, Isabela

Year Graduated: 2008

Primary

School: Estrella Elementary School

Address: Estrella, San Mateo, Isabela

Year Graduated: 2004

PERSONAL DATA:

Birth Date : February 10,1992

Age : 22 years old

Birth Place : San mateo, Isabela

Gender : Female

Height : 5 feet and 1 inch

Weight : 94.8 ponds

Nationality : Filipino

Civil Status : Single

Religion : Born Again Christian

Mother’s Name : Emelyn L. Gonzales

Occupation : Housekeeper

Father’s Name : Maximino D. Gonzales

Occupation : Farming

I hereby certify that the above information given are true and correct as to the best of my

knowledge.

Contact this candidate