Customer Service Sales

Anita Moffett Paul

**** *. **. ***** ***

Las Vegas, Nevada 89104

****************@*****.***

Cell 914-***-****

Objective: To obtain an administrative position at a progressive

company.

*/**-*/14 Fashion Institute of Design and Merchandising-

Fashion Design Department Assistant/Advisor

. Administrator: correspondence, tracking, orientation,

transcript evaluations, registration inquiries, internship

paperwork, C.A.R.E packages, Independent Study packages,

change of majors, reinstatements, grade appeals, mid-term

progress reports, prerequisite and fail reports.

. Spearhead Instructor training meetings and webinars.

. Facilitator College Review Board.

. Research and reports for Curriculum Review.

01/06-4/07 Maxstudio- Operations Manager/Area Manager

. Oversaw store daily operations (6 stores as Area Manager)-

analyzed sales projections, monthly control and records

log, payroll and deposits.

. Recruited, trained and coached store managers and

sales associates.

. Ensured directives for marketing and visual

merchandising.

. Submitted progress reports for store and employee

evaluations.

10/03-12/05 Ann Taylor Inc.-Assistant Operations Manager

. Administrator: staff scheduling, daily checklist, monthly

operational assessments, Daily Sales Forecasting Reports,

and visual merchandising.

. Recruited and interviewed sales staff, executed performance

assessments, and coordinated event planning for in-store

events.

. Solicited clients through in store events and marketing.

Maintained clientele portfolio.

. Coached Sales Associates to meet daily sales goals.

05/00-09/03 Hibiscus- Office Manager and Administrative Assistant

. Solicited clients through promotional events. Maintained

clientele portfolio.

. Marketing and project coordinating, event planning and

customer service.

. Billing, correspondence, internet research and data

entry.

. Human resources (payroll and new hire paperwork).

. Appointment scheduling and travel arrangements.

Education: John Jay College- B.A. Forensic Psychology

Skills: Microsoft Office: MS Word,

Excel, Outlook,

PowerPoint, CCmail, Lotus Notes, Act and Amni Pro

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