Trilingual in Japanese, Chinese and English

YaYi Hsu

**** ******** ***** #****, *** Diego, CA 92122 / *******@*****.*** / 626-

***-****

SUMMARY OF QUALIFICATIONS

A reliable, aggressive and enthusiastic sales representative with over 6

years experience. Strong ability to define and resolve problems. Adapts

well to any situation and able to deal with diverse groups of customers.

Effective negotiator with manufacturers in different cultures such as

Japan, German, Taiwan and China. Language proficiencies include:

. Native in Mandarin and Taiwanese

. Fluent in English at a business level

. Fluent in Japanese (JLPT level N1 passed in 2007 and worked in Japan

for 2 years)

PROFESSIONAL EXPERIENCE

Konfu Enterprise (fastener trading company), Taipei, Taiwan

Assistant Manager 2010-2013

. Reported to the General Manager and led 5 subordinates for business

development in the Japanese and European markets.

. Managed the Japanese market and successfully brought in more than ten

new customers with increased annual revenues exceeding $10,000.

. Successfully closed business for machinery sales with one specific

Japanese customer that had no overseas purchase plan. The customer

ended up ordering 10 sets of machines valuing more than $10,000, with

another twenty sets in requirement for quotation.

. Independently coordinated and participated in six exhibitions in Japan

and one in Germany; developed business with 14 new customers and many

prospective customers in progress.

. Reorganized the Fastener & Screw department and optimized the sales,

production and delivery order processes.

. Re-established businesses with inactive customers.

Jin Corporation (overseas sourcing company), Osaka, Japan

Sales Assistant 2008-2010

. Worked with Senior Managers to take charge of the Panasonic, Sharp and

JVC accounts, with the main tasks including correcting specifications,

preparing samples and improving response to claims.

YaYi Hsu Page 2

. Successfully coordinated parts qualification for the Panasonic DVD tuner

flame to ZXEC (listed company in China) with an annual business award of

10M Yens.

. Established new business with Canon to provide vendors in China and to

ensure satisfactory audits for USB connector production.

. Coordinated FFC connector sample preparation and delivery upon customer

release and change specifications.

. Interfaced and reviewed improvement and corrective action reports with

vendors in response to quality issues and complaints from the Panasonic

DVD Business Group.

. Accompanied vendors to Panasonic Japan for quality reviews and new

business visits.

Compeq Manufacturing Co, Ltd. (printed circuit manufacturer), Taiwan

Sales Engineer 2007-2008

. Designated as the sole sales engineer in charge of Japanese market; key

clients included JVC, SONY, Panasonic and Sharp.

. Coordinated preparation of audits by Panasonic. Assisted in handling

issues and communications for PCB production and translation of quality

system related paperwork.

. Assisted in factory audits by Sony Energy and succeeded in qualifying

production at Huizhou City in Guangdong, China.

. Managed cross-departmental teamwork for test boards for Nintendo Wii

controller and successfully overcame time-critical and technical

challenges.

. Secured the qualification for migration board testing of Sony TVs upon

failures at the initial stage. Visited the Sony factory in Malaysia to

review analysis reports and new samples.

. Consolidated the parts delivery schedules among Taiwan and Huizhou

factories to customers' production sites in Japan, China, and Malaysia.

EDUCATION AND TRAINING

Professional Certificate in Business Management, Global Commerce Emphasis

UCSD Extension San Diego, CA 2014

Certificate of Completion, 2-year Japanese Program, International Trade

Institute,

Taiwan External Trade Development Council / Ministry of Economic Affairs

2007

Bachelor of Arts. in Land Economics

National Chengchi University, Taiwan

2005

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