Human Resources Manager

Charles Sheppard

Senior Human Resources Manager

Chicago, IL

*******.*******@*****.*** - 313-***-****

Strategic Human Resources Professional with extensive experience and knowledge in the following areas:

Labor & Employee Relations, Diversity, Recruitment, Generalist, and Compliance.

WORK EXPERIENCE

Senior Human Resources Manager

Cook County Health & Hospital System - Chicago, IL - February 2013 to March 2014

Employee Relations/Labor Relations

- FMLA Administrator for 6000 plus employees

- Trainer/ Facilitator for New Employee Orientation ( bi-weekly)

- Supervisor HR Team

- Processor for all Contractors/ Vendors

- Compliance

- Succession Planning

- Recruiter

- Generalist

Human Resources Consultant

Sheppard & Sheppard Consultants - Chicago, IL - January 2010 to February 2013

for Non-Profit Organizations)

- Succession Planning

• Employee Relations

• FMLA Administration

• Team Building

• Recruitment

• Training & Development

• Compliance

Human Resources Director

St. Clair County - Port Huron, MI - April 2005 to January 2010

Management of collective bargaining for 22 unions.

• Represents the County in all mediation and grievance hearings, up to and including arbitration.

• Employee relations director for the following departments including but not limited to Health Services, County

Courts, Library, Corrections, Animal Control, and Information Technology.

• Director of St. Clair County's first diversity & inclusion initiative to help the County meet A.A. and E.E.O.

standards.

• Improved the Human Resources reputation by creating the Diversity & Inclusion Council, implementing H.R.

open houses, and increased H.R. employee's customer service abilities.

• Management of the following positions:

" Benefits & Compensation Manager

" Labor Relations Manager

" Training Manager

" Retirement Manager

" Recruitment Manager

• Make sure the County is in Compliance with federal and state rules and regulations regarding employment.

• Provides consultation and training to employees on a wide variety of matters related to H.R. policies, programs

and issues.

Area Human Resources Manager

Sodexo - Corporate Services Accounts - Detroit, MI - November 1999 to April 2005

Clientele includes Ford Motor Company, General Motors, Detroit Diesel, and the Detroit Lions Training Facility.

• Management of Collective Bargaining Agreements for 3 Unions. Oversight of processes for all grievances

and arbitrations including:

" Managing over 15 grievances per week.

" Winning 95% of all cases that went to Arbitration.

" Partnered with legal department.

" Saved organization thousands of dollars in legal fees.

" Maintained all seniority lists.

" Instituted task force to improve union/company relations.

• Manage all employee relation issues including the following:

" Manage the process for claims of harassment, discrimination, workmen's compensation cases, etc.

" Conducted thorough investigations when necessary.

• Critical member of the Union Negotiating Team for 2001-2004 and 2005-2007 collective bargaining

agreements.

• Recruit and hire for all key management level positions.

• Facilitate and lead all Affirmative Action, EEO, and diversity initiatives.

• Facilitated corporate training courses for employees (both management and hourly) including the Sr.

Leadership Team.

• Negotiated, approved and administered pay practices and all compensation recommendations for new hires

and internal promotions.

• Manage benefit and compensation packages including the maintenance of employee classifications.

• Oversee implementation of Succession Planning and Retention Programs.

• Oversee the administration of the employee recognition programs.

• Diversity/Inclusion champion and trainer for Midwest states.

Recruiter / Employment Specialist

Detroit Medical Center - Detroit, MI - 1997 to 1999

Includes Harper Hospital, Receiving Hospital, Children's Hospital, Hutzel Hospital, Sinai-Grace Hospital,

Rehab. of Michigan Hospital, and Huron Valley.

• Recruiter for Respiratory Therapist, Department of Psychiatry, and all Support Services Personnel.

• Consult managers on appropriate actions and procedures to maintain legal compliance for Human Resource

issues.

• Counsel employees on career development strategies and benefit eligibility.

EDUCATION

B.A. in Business / Communications

Albion College - Albion, MI

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