Manager Test

Curriculum Vitae

Avdhesh Kumar Dwivedi

Address:

Mob No: 098********-***-

B /2 Mian Wali Colony,

Email:***********@*****.*** near

Bus stand

Gurgaon-122001

EXPERIENCE SUMMARY:

I have 11+ years of experience in software testing which includes 3 years

as Test Lead cum Manager Role and 7+ years of experience in Automation

testing using QTP, Selenium and Rational Functional Tester.

I have expertise in Design and Development of Automation Framework using

QTP, VB Scripting and Descriptive programming. Lead and mentor Test

Automation team members Preparation of Library Functions, Business

Functions and Test Data identification and preparation.

I have good hands on Performance testing using Load Runner, Neo Load

Tools and good exposure in performance test engineering.

I have experience in managing and setting up Testing Centre of excellence

(COE) and experience in preparing COE related process Document and

providing the session on Testing COE initiative. Coordinating with infra

team for Hardware and software procurement.

Experience in Mobile Application testing on Android, iPhone, Blackberry

platform. Experience in various CMS platform like Adobe Day CQ, SDL

Tridion and Demandware Business Manager. Experience in Web Analytics

testing using Omniture, google analytics, Fiddler, httpfox, Omnibug, Tag

Manager.

I have worked for Major ECommerce, Banking and Insurance Clients. I have

expertise in formulating Test Strategy for various Ecommerce integration

point testing e.g. Cyber source, Gigya, DCL, OrderMotion, Exact Target

and testing web services using SOAPUI tools.

Experience in preparing Test strategy and Test plan document. I have a

good exposure of both Waterfall and Agile methodologies.

I have good experience of using Mercury Quality Center, Rational Test

Manager, for Test Cases creation and Execution, Coverage Analysis,

Execution and status of coverage reporting, Traceability and tracking of

the Defects

As QA Lead cum Test Manager my responsibilities at Project includes the

following:

> Client interaction, Requirements gathering, Review and Analysis of

requirements, preparing detailed test plan and reviewing test cases.

> Design & implement software Test Plan

> Identification and documentation of the test requirements.

> Involved in Gap Analysis of Test cases by verifying the updated

requirements.

> Keeping track of new requirements.

> Effort Estimation for manual testing and Automation testing.

> Identifying the tools and modules which need to be automated.

Calculating ROI for automation suites

> Identifying and arranging Software & Hardware for the test setup.

> Raising and escalating issues to the test manager and the client as

well.

> Track and report testing activities like test results, test coverage,

defects discovered, defects retesting, etc.

> Daily Task allocation for offshore team members, knowledge transfer,

maintain and track productivity, status reporting.

> Involved in Kick-Off meetings, document reviews.

> Identification of area of Improvement with the intention of improving

testing productivity and efficiency.

> Planning and managing the Test Execution Cycle for consecutive

releases. Reviewing it and implementing the review comments and then

send for approval.

> Identifying the regression test suites for Automation. Assisting

Automation team with their requirements as they require.

> Creation of Test Metrics like Daily execution report, Weekly execution

report and monthly execution reports. Monitoring them against by

comparing the expected and planned status.

> Ensuring that the defects are logged and retesting when fixed.

> Verifying / Managing test data and environments.

> Report test progress, recommend improvements and assume

responsibilities for meeting quality targets of software projects.

> Identifying the scenarios for smoke test, regression test and SIT.

Also assist the client in identifying the scenarios for UAT.

> Facilitate UAT and provide all the necessary support to the UAT users.

> Provide detailed defect analysis and review at the end of UAT cycle

and identify defect reduction techniques.

> Ensure tests are delivered on schedule, budget with high quality.

> Report status to leadership team on weekly / monthly basis.

> Conducting meeting between QA communities and discuss various

practices followed in various projects and contribute to process

improvements.

> Hold quality improvement sessions after completion of the each phase

and provide continuous improvement feedback to the project team. Also

discuss various practices followed in various projects and contribute

to process improvements.

> Preparing self start kick-off documents for new joiners in the

project.

> Planning the KT plan for new resources.

> Conducting team meeting to identify what is needed so that every team

member succeeds in their current role.

> Identifying resource, interviewing candidates, Expertise in using

Mercury Quality Center for Loading Requirements, Writing Test Cases,

Mapping the Tests with the requirements, Coverage Analysis, Executing

test cases, Execution and status of coverage reporting, Traceability

and tracking of the Defects

As QA Member my responsibilities at Team Level includes the following:

> Automation Test Scenario and Test data identification and Writing QTP

Test Script using VB scripting and descriptive programming.

> Provide training on Automation Tools like QTP, RFT, and Selenium

within the team and across the Testing services.

> Functional and Regression testing using Black Box testing

methodologies.

> Automating the Functional and Regression Suite using QTP,Selenium

> Design and Development of Automation Framework using QTP,Selenium,RFT

> Defect management using Mercury Quality Center and JIRA.

> Defect analysis, issue resolution.

> Creating Traceability Matrix and Test Logs.

> Daily status report

> Weekly Status Report

> Updating the Team Lead about the progress gained.

> Giving KT on assigned modules to new joiners and to the team as well

Current & Previous Employers

Current Employer Sapient Consulting, Gurgaon, India

Duration 31-Aug 2009 - Still working

Previous Employer #1 Wipro Technologies, Gurgaon

Duration Dec-06 - Aug 2009

Previous Employer #2 NTPC LTD Durgapur(W.B)

Duration Sept 2005 - Dec 2006

Previous Employer #3 Mutants Technologies Delhi

Duration July 2003 - Aug 2005

PROFESSIONAL QUALIFICATION:

> Master of Computer Application (MCA) from Makhan Lal Chaturvedi

University Bhopal in 2003.

PROFESSIONAL CERTIFICATION

> HP Certified QTP Product Specialist.

> IBM Certified Solution Designer-Rational Functional Tester.

TECHNICAL SKILLS:

Operating System: Windows- XP, Linux.

Languages: C, C++, VB6.0, Java,

VC++.VB.NET.

RDBMS: Oracle8.0, MS-Access,

Sql Server.

Web Technologies: HTML, ASP.NET.

CMS Tools: SDL Tridion, Day CQ,

Interwoven, Business Manager

Testing Tools: Win runner7.0, Test

Director5.0, SoapUI2.0.2,

UFT11.53,

MQC10.0/ALM11.0, Load Runner9.0, RFT77.0,

Rational Test

manager, RequitePro, RPT,

Trac (Defect

management Tool), JIRA.

PROJECTS IN DETAIL:

SAPIENT CONSULTING

Health Claims for Auto Insurance (HCAI)

Health Claims for Auto Insurance (HCAI) is an electronic system developed

for Ontario auto insurers, working closely with the Financial Services

Commission of Ontario (FSCO), the Ontario Ministry of Finance, various

medical rehabilitation provider associations and other stakeholders, for

transmitting auto Ontario claim forms (OCFs) between insurers and health

care facilities in Ontario. Which provide end to end claim/Invoice

management from Facility to the Insurer and Insurer manage the claim

settlement and Policy compliance and IBC/FSCO monitor the claims settlement

and fraudulent and malpractice insurer, Facility and Claimant end.

Client: Insurance Beuro of Canada (IBC)

Environnent: .Net, WCF, MS SQL Server

Domain : Insurance

Role: Test Lead

Tools : UFT 11.53

Period : Nov-13-To till date

Team Size : 6

Responsibilities:

. Handling a team of Automation Tester

. Test Planning,Execution and Estimation

. Developing Automation Framework using QTP

. Writing Test Script using VB Scripting and Descriptive programming

. Automation E2E Suite Execution, Sniff suite execution and Reporting to

the client

Lord Abbett

Lord, Abbett & Co. LLC is an investment Banking and Asset Management

Company. Provides investment solutions to Individual investor and

Institutional investor.Their vision to migrate their website on Adobe Day

CQ which Provides ease of maintenance in content authoring and publishing

these are the major challenges they faced in current website. In current

implementation website support various integration with third party tools.

User can view Fund summary, Performance, Yield, Capital gain etc.

Client: Lord Abbett

Environnent: Java, Adobe Day CQ

Domain : Investment Banking

Role: Test Lead

Tools : WebDriver/TestNG, QTP

Period : Aug-13-Nov-13

Team Size : 6

Responsibilities:

. Team handling and mentoring new joinee

. Test Planning,Execution and Estimation

. Test planning and estimation for Third party integration

. Developing Automation Framework using Java/Selenium/TestNG

. Mobile Functional testing iPhone,Android, iPad

. QTP Automation Framework Enhancement

Beats By DRE

Beats Audio is the brainchild of Dr. Dre, legendary artist and producer,

and Jimmy lovine, Chairman of Interscope Geffen A&M Records. Beats vision

to implement Ecommerce platform using Demand ware Technology. It provides

online retailing of the Ear phone, Headphone, Speakers and its accessories

for premium customers across multiple geography.

Client: Beats By Dre USA

Domain : Commerce

Environnent: Java, Demandware

Role: Test Lead

Tools : Selenium/TestNG, NeoLoad

Period : Apr-12-To Aug-13

Team Size : 8

Responsibilities:

. Managing a Team of 7-8 tester

. Test Planning,Execution and Estimation

. Test planning and estimation for Third party integration on Ecommerce

applications

. Managing Promotion, Campaign and Business Analytics,SEO,SEM and providing

QA Support to implement marketing strategy

. Preparing UAT Plan and Participating in Defect triage meeting

. Managing User Acceptance testing and Prioritizing defect and managing Go

Live support

. Conducting QA audits and certification for multiple projects

. Developing Automation Framework using Java/Selenium/TestNG

. Mobile testing iPhone,Android,Blackberry,Kindle

. Mobile Performance Testing using NeoLoad

. Knowledge Transfer to team member on ECommerce domain

SCIMITAR (Sapient Automation testing Framework)

Sapient's testing services enable functional testing Automation Framework

to provide high return on Investment (ROI) to sapient client. User can

create automated test cases for functional testing of any form-based

application, whether client/server or web-based. Testers use the wireframes

and use-cases to create these automated test cases using Scimitar's visual

test authoring tool. These automated test cases run on industry standard

automation test tools (like HP's QTP, Selenium) and user can switch between

one automation test tool to another with little or no rework.

Client: Sapient Internal

Environnent: Java, MySQL

Role: Test Lead

Testing Tool: QTP 11

Period: Feb-11- Apr-12

Team size:5

Responsibilities:

. End to End Scimitar product testing and managing product life cycle

. Provide technical/automation support regarding QTP and Scimitar issues.

. Working as SME/Test Automation analyst and providing automation

consultancy to various Projects running in Sapient

. Develop and devise best Automation test strategy as per the client

requirement.

. Leading a team to achieve automation implementation using SCIMITAR/QTP

. Conduct POC using SCIMITAR/QTP for client applications in eCommerce

domain like (Marks and Spencer, Bed Bath and Beyond, Ann Taylor).

. Present demos and provide trainings to the internal/external clients.

Barclays Online Student Application

This is online student account opening application with Barclays bank who

wants to enroll himself in UK education institution. Barclays offer mainly

3 type of account named Premium, Standard, and Premium joint in case

applicant is below 18 years. This application filled by applicant or it can

be completed by advisor and application form can be downloaded in pdf. It

has two modules Student Application and Admin.

Client: Barclays UK

Environment: PHP, Oracle

Domain: Retail Banking

Role: Test Lead

Testing Tool: QTP, LoadRunner

Period: May-10- Jan-11

Team size: 5

Responsibilities:

. Identification of requirement gap and coordinate with BA team/client to

get resolution

. Worked as a Test Lead and managed a Team of 5 Tester

. Preparation Test Plan document and managing Test Execution cycle

. Multi Browser Testing and web accessibility testing

. Identification of manual test cases and preparation of RTM and Execution

plan.

. Managing complete defect life cycle.

. Design and development of automation framework and automating manual test

cases using QTP

. Creating Vuser script, enhancing and debugging of script in Vugen in Load

Runner9.0

. Running Vuser in controller and Result analysis

Airport Marketing Platform(AMP)

This is multi-tenant, multi-channel multi-lingual SaaS based Airport

Marketing Platform code named AMP. The platform will be targeted at

travelers who need timely information related to their travel in or around

airports. Web, iPhone App and Blackberry App are the first 3 channels. In

the future it will support Interactive Displays and Digital Displays in

airports. The platform will have a Portal application which provides

Content Management using SDL Tridion,

Client: SH&E USA.

Environment:.NET,Webservice

Domain: Aviation

Defect Management tool: ResultSpace2.0

CMS : SDL Tridion

Role : Tester

Period : Sept-09-Apr-10

Team Size : 6

Responsibilities:

. Identification of requirement gap and coordinate with BA team/client to

get resolution

. Delegate task to testing team

. Multi Browser Testing in Windows and Macintosh OS.

. Managing content flow and data entry in SDL Tridion content management

system.

. Reviewed test cases for Blackberry, iPhone application.

. Identification of manual test cases and preparation of RTM and Execution

plan.

. Managing complete defect life cycle.

Wipro Technologies

Service On Demand

Wipro's SoD (Service on Demand) Platform offers an abstraction over a VAS

Application and its resource usage like hardware and network resources.

This abstraction insures reusing of service components that are already

active. This is achieved by management, provisioning and commissioning of

such resources via an SOD PLATFORM middleware instead of directly plugging

them with applications. The Cloud service of Wipro's SoD (Service on

Demand) Platform provides a seamless hook to hardware and storage

resources. Other underlying services like parley X web services expose

network services to VAS Applications.

Client: Bharti Airtel India.

Environment: Java2EE, PHP, Web Services, SOA.

Domain : Telecom

Testing Tool: SOAPUI, Trac Defect management tool.

Role : Test Lead

Period : Dec-2008-Aug-09

Team Size : 7

Responsibilities:

. Managing a team of 7 members and delegate task, and tracking the status.

. Tracking the status report and sending to management and client

. Done Gap Analysis in the requirement phase of the project

. Conducting Review meeting and reviewing the test artifact (High Level

Functional Test Scenarios, Test cases).

. Creation of Test Plan and Test Strategy documents.

. Acquire business knowledge and disseminate amongst team.

. Identification of SOA test cases and web services (WSDL) testing using

SOAPUI.

. Managing complete defect life cycle.

OKI ELECTRIC COMPANY JAPAN

OKI-Collabo, Enterprise Collaboration engine, is one of the core engines in

realizing Ubiquitous Service vision of OKI to become a major contributor to

the "e-society", where anyone has access to personalized services anywhere,

anytime, seamlessly and securely.

OKI-Collabo would be deployed on AP@PLAT-u which will provide all system

level service like storage, logging, service management, security service

execution etc. OKI-Collabo would enable enterprise users to share the

information with the other users in a fast, efficient and secure manner.

Client: OKI JAPAN

Environment: Java2EE, PHP, Web Services, SOA.

Testing Tool: Rational Functional Tester7.0, Rational Test manager7.0,

TMweb, SoapUI.

Role : Module Leader

Period : June-2008-Dec-2008

Team Size : 8

Responsibilities:

. Preparing Test Plan, Manual test cases and Requirement traceability

matrix.

. Identification of Automated test cases, in scope and out scope of

automation.

. Design and development of automation framework using Rational Functional

Tester Plus

. Writing script in Rational Functional Tester Plus.

. Identification of SOA test cases and web services (WSDL) testing using

SOAPUI.

TeliaSonera Test Automation Project

Automation of Regression test cases identified as major functional test

cases as a part of smoke testing for e-Communication and Telecom domain.

QTP is used to automate the test cases for Oracle Application using basic

modules of Call Center and Communication with integrated legacy systems.

Client: TeliaSonera, Finland

Environment: Oracle Application, Java2EE, JSP

Testing Tool: Quick Test pro9.0, Quality centre9.0

Role: Module Lead

Period: Jan-2008-June-2008

Team Size: 3

Responsibilities:

. Enhanced and Modified Automation Framework.

. Maintenance and debugging of QTP Script.

. Writing test script using VB scripting and descriptive programming

. Execution of test script in Quality centre and Analysis of test Result

. Writing Test Script and Reporting defect in Quality centre

HP Video Merchandising System (VMS)

The Video Merchant System (VMS) will provide an online channel for

merchandisers (walmart) to offer their customers electronic and DVD

versions of licensed video entertainment. VMS provides a unique digital

supply-chain. This system contains five main modules MMCE/ALS, SSFE, OM/OF,

CS, EDC/DC.

Client: HP USA

Environment: JavaScript, JSP, J2EE, ATG.

Testing Tools: Quick Test pro9.2, Quality centre9.2,

LoadRunner9.0

Role: Lead Automation

Period: Dec- 2006- Dec-07

Team Size: 12

Responsibilities:

. Responsible for the multiple test efforts: Test Scripts Maintenance,

Test Execution Scheduling and Test Reports

. Development and Maintenance of Hybrid Excel Driven Automation

Framework

. Lead and mentor Test Automation team members

. Preparation of Library Functions, Business Functions and Test Data.

. Provide appropriate issue escalation to client

. Lead process improvement initiatives for Test Automation

. Participated in Business Analysis, Requirement Analysis and Data

Analysis.

. Tracking of Automation progress in all areas and pointing out gaps to

be filled to Client and own resources

. Ensuring the appropriate planning and management of the Automation

resources and Resource allocation to different applications

. Involved in Performance testing using Load Runner

NTPC LTD

ANURAKSHAN (Power plant maintenance management and performance monitoring

System):

The system is indented to automate the maintenance management function,

capture and analyze the Performance data and generate various queries and

MIS reports to assist the decision making process. The application is

developed using Microsoft .Net Technologies is web based n-tier

architecture and can be deployed over RDBMS like Sql Server, Oracle.

Organization: Ntpc -Sail Power Company

Environment: vb.net, asp.net, sql server2000, Windows-

98/XP

Role: Tester

Period: Sept 05 -Dec 06

Team Size: 5

Responsibilities:

. Analyze customer's specifications and Designed & created test cases.

. Functionality Testing, Regression Testing, User Acceptance testing

. Prepare the Bug report.

. Training and User support to Employee.

Mutants Technology

E-learning Solution

This project is about the distance-learning program. System has different

roles like Student, Instructor, Dean, Course supervisor and Admin with

different permissions. For Students different resources like Assessment,

Discussion Forum and Course Material are available. It also has modules

Message center, Announcements, Surveys, Performance Dashboard and Reports.

Environment: J2EE, JSP/Servlet, weblogic6.1, Sql server2000, Windows2000

server

Testing Tools: Quick Test pro8.2, Quality centre.

Role: Tester

Period: July 2003 - July 05

Team Size: 5

Responsibilities

. Analyze customer's specifications and Designed & created test cases.

. Functionality Testing, Regression, Integration Testing

. Prepare the Bug report.

PERSONAL PROFILE:

Father's Name: Shri Birendra Dwivedi

Date of birth: 18-10-1978

Nationality: Indian

Gender: Male

Passport No: G8594704

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