Resume of: Richard Otto
Arlington, TX 76012
Home: 682-***-****
Cell: 214-***-****
Email: ********.****@*******.***
SUMMARY OF QUALIFICATIONS
• Highly motivated, goal oriented and self-starting individual
• Professional, well organized, able to resolve complex issues.
• Microsoft/excel exposure over 7 years
• Extensive research and reconciliation of client accounts
• Excellent written and verbal communication skills
• Strong and interpersonal and phone skills
• Able to resolve complex issues in a high volume environment
PROFESSIONAL EXPERIENCE
Tucker Albin & Associates, Richardson, TX September 2008 – May 2014
Responsible for portfolio of accounts placed for collections
• Negotiated with vendors, General Contractors, Owners & Attorneys
• Coordinated for UCC1, Lien & Bond releases, In-depth Asset & Liability investigations on accounts placed to
insure expedient recovery of same
• Generated over 2Mil of Revenue in a 4 year period
Commercial Recovery System, Dallas, TX March 1996 – 2008
Collection Manager
• Supervised 13 employees in assigned unit
• Hired and trained staff to insure that their efforts met or exceeded assigned collection goals within the scope
of state and federal regulations
• Recruited and trained new employees
• Made corrective actions to ensure work ethics within federal collection guidelines
Milliken & Michaels and Assoc., Metairie, LA September 1991 – February 1996
• Responsible for the collections of large balance commercial accounts
• Handled portfolio in excess of 5 million dollars
• Open line receivables to insure a DSO of less than 45 days for our assigned clients
Commercial Recovery System, Dallas, TX January 1989 – September
1991
Collection Supervisor
• Supervised 13 employees in assigned unit
• Hired and trained staff to insure that their efforts met or exceeded assigned collection goals within the scope
of state and federal regulations
• Recruited and trained new employees
• Made corrective actions to ensure work ethics within federal collection guidelines
Payco American General Corp, Dallas, TX February 1985 – December 1988
Commercial Collector
• Handled portfolio in excess of 4mil per month
• Exceeded monthly quotas, maintained client relationships thus lead to increase in account placements
Gulf Coast Wire Rope Inc., Pasadena, TX May 1979 – November 1984
Credit Manager
• Managed the entire credit department with a staff of 11 covering 5 locations
• Responsible for all credit applications, monitoring, training, mentoring staff with annual sales in excess of
35mil
• Responsible for all credit approvals, ucc1 filings, liens, letters of credit, site drafts and all applications thereof
• Reduced the overall DSO to less than 45 day average
EDUCATION
Ohio State University, Columbus, OH
BS Finance, NACM Certification (1979)