Officer in charge / office staff
Resume:
Jizelle L. Padrerogaya
#*** ****. *** *****, *** Pablo City
Laguna, Philippines
Contact No.: +639**-****-***
Email: ******************@*****.***
OBJECTIVE
To work for a company that offers me a challenging job that is well match to my potentials and interests
intended for satisfying above company expectation and professional growth.
SUMMARY OF QUALIFICATIONS
• Skilled at interacting with customers and working with people with diverse backgrounds
• Outstanding time management skills
• Flexible and hardworking with strong drive to succeed
• Advanced Computer Skills (MS Word, Excel, PowerPoint, etc.)
• Ability to learn new software applications
PROFESSIONAL EXPERIENCE
Officer-in-Charge / Food Attendant
Middle Eats Bistro (Mediterranean Cuisine)
San Pablo City, Laguna
November 14, 2012 to October 5, 2014
• Managing day-to-day operations
• Organizing and maintaining files and records
• Performs basic bookkeeping activities
• Maintains supplies inventory by checking stock to determine inventory level
• Implement ideas or products.
• Demonstrated ability to greet patrons, present menus, makes recommendations and answer questions regarding
food and beverages
• Resolve customer complaints about food quality or service
• Proven ability to communicate with kitchen staff, provide orders to customers, collect funds, and maintain proper
accountability for orders and funds
• Monitor food preparation and cleaning methods.
• Direct cleaning of kitchen and dining areas to maintain sanitation standards
Front Office-Lobby Greeter
On the Job Training
Dusit Thani Manila, Makati city
May 4, 2011 to July 8, 2011
• To prepare expected arrival & expected departure list every day
• To greet all incoming and outgoing guests, VIP guests
• To ensure our customers receive a warm and hospitable welcome; a high level of customer service is consistently
maintained
• Monitors and provides answers for various queries regarding programs
• Direct any of guests’ issues and complaints to Guest Relations Manager and / or Duty Manager
• To promote good will by being courteous, friendly, & helpful to guests, managers &colleagues
SEMINARS AND TRAININGS ATTENDED
“Profile Briefing on Puerto Princesa By: City Tourism Office”
Puerto Princesa City
March 4, 2011
“Coffee and Barista Training”
San Pablo Colleges, San Pablo City
March 20, 2010
“Basic Tour Guiding Lecture/Seminar”
Bohol Coconut Palm Resort, Laya, Baclayon, Bohol
October 4, 2009
“Cooking Demonstration”
San Pablo Colleges, San Pablo City
August 22, 2008
“Hotel Exposure and Familiarization Tour”
Bayview Hotel Manila
August 9, 2008
“Hotel & Restaurant Familiarization on Different Operations and Procedures"
Garden Plaza Hotel & Suites, Paco, Manila
August 8, 2008
EDUCATIONAL QUALIFICATIONS
Bachelor of Science in Hotel and Restaurant Management
San Pablo Colleges
San Pablo City
2008 – 2012
National Certification 2 Housekeeping Passer
Center for Competencies Enhancement and Development Training Center
March 8, 2012
National Certification 2 Bartending Passer
San Pablo Colleges
November 8, 2009
AWARDS
2nd place Kakanin Plate Scaping Competiton
1st Batangas Food & Beverage Exposition
Sentrum De La Salle Lipa, Lipa City, Batangas
September 24, 2010
3rd place Quiz Bee - SPCian HRM Skills Competition 2012
San Pablo Colleges, San Pablo City
February 10, 2012
PERSONAL DATA
Age : 22
Date of Birth : January 31, 1992
Place of Birth : San Pedro, Laguna
Civil Status : Single
Nationality : Filipino
Religion : Catholic
Height : 5’2
Weight : 110 lbs.
REFERENCES
Mrs. Sylvia A. Tee
Part-Owner, Middle Eats Bistro
San Pablo City
Contact no. 091*-***-****
Prof. Olivia A. Oabel
Dean, College of Accountancy & College of Hotel and Restaurant Management
San Pablo Colleges
Contact no. 091*-***-****
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Jizelle L. Padrerogaya
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