Human Resources Manager

Location:

San Francisco, CA

Posted:

December 16, 2014

Contact this candidate

Resume:

JOHN F. NEFF

***** **** ****, ********** *****, MI 48070 630-***-****

www.linkedin.com/in/neffjohnf *********@*****.***

ACCOMPLISHED SENIOR HR EXECUTIVE DIRECTOR LEADER

Proven Ability to Successfully Achieve Organization Goals and Objectives

While Contributing to the Profitability of an Organization

Human Resources Executive experienced at integrating human resource strategies and practices with business plan.

Focus on the business, customers, and industry to drive engagement and exceed company objectives. Create

and implement systems and approaches to guide people, policies, functions and cultures that adapt to change. Build

confidential and trusted relationships at all organization levels and deliver creative practical solutions.

Strong character and known for being highly energetic, strategic, insightful, trustworthy and results-oriented.

HR Strategies Executive Coaching Leadership Development Employee Engagement Performance Metrics

Succession Planning Change Management Talent Development Strategic and Workforce Planning

Cultural Development Performance Management Safety and Health Quality and Process Improvement

PROFESSIONAL EXPERIENCE

Blue Cross Blue Shield of Michigan, Detroit, Michigan 2012 to 2014

(The largest health care insurer in Michigan with consolidated revenues of nearly $21 billion)

Human Resources Business Partner

Responsible for building and maintaining a valued business advisor relationship with appointed Vice Presidents in the

Individual, Federal and Medicaid business divisions.

• Contributed to the achievement of client’s organizational strategy and enhancement of operational performance

by applying human resource expertise and a comprehensive understanding of the business.

• Determined critical human performance gaps that increased Health Plan Advisors’ Group to Individual (G2I)

sales close rates from 20% to 66% in 90 days and implemented solutions, measured and reported results.

Waste Management Inc., Wixom, Michigan 2008 to 2011

(A $13 billion corporation with 43,000 employees and leading provider of comprehensive waste and environmental

services in North America)

Director of Human Resources (2009 to 2011)

Reported directly to Midwest Group Vice President of Human Resources with responsibility for 2,700 employees in the

Michigan/Ohio Area. Gave leadership direction to 13 direct reports. Reason for Leaving: Corporate restructuring and

relocation of position.

• Executed 16 quarterly talent reviews with regional Vice President and Directors that created the foundation for

bench strength and employee development plans.

• Employed talent development processes and tools including competency-based interviewing, new manager

assimilation, new hire on-boarding, performance management, high potential identification, and specialized

leadership development (DDI) and mentoring.

JOHN F. NEFF

630-***-**** / *********@*****.*** PAGE TWO

Senior Leadership Coach, Midwest Group, Chicago, Illinois (2008 to 2009)

Responsible for executive coaching, leadership and organizational development to support employee engagement

throughout the Midwest and Eastern Groups. Reported to the Midwest Director of Organizational Effectiveness. Reason

for Leaving: Promotion to Michigan/Ohio Area Director of Human Resources.

• Applied expertise in change management models and Lean and Six Sigma techniques that coached Vice

Presidents and Directors on large-scale change efforts.

• Identified methods to translate business strategy for each employee through the Gallup employee engagement

survey (98% participation) resulting in a 15.2% fleet performance improvement as measured by cost per hour.

Los Angeles Air Force Base, Los Angeles, California 2005 - 2007

(Prime contractor for the Space and Missile Systems Center (SMC) that manages $60 billion in space assets and 6,300

personnel)

Organization Effectiveness and Safety Director

Responsible for full range of quality and safety base operations support. Reason for Leaving: Relocation to Chicago for

Executive Coaching position.

• Partnered with senior government officials and executive committee to align strategic goals in accordance with

contractual agreements, ISO standards, and government policies and procedures.

Paragon Consulting Services, Los Angeles, California 2003 - 2005

(A premier consulting and education firm in personal and organizational development)

Executive Director, Leadership and Organizational Development

Reported directly to Group President with full responsibility for directing the leadership development and organizational

change programs. Reason for Leaving: Pursued doctorate degree in Organizational Psychology.

• Created innovative national employee survey to validate effective retention strategies and better approaches

to a highly engaged workforce.

Airgas, Los Angeles, California 1997 - 2002

(A $5 billion corporation is the largest U.S. distributor of industrial, medical and specialty gases, welding, safety and