Mca with 1 year exp.as an Operation Executive in Mount Kailash
Resume:
CURRICULUM VITAE
Sonia Gera
N.I.T. Faridabad
Mobile No:-981*******
Email :-**********@*****.***
Career Objective:
To work in integrity with company goals and to be part of a growing organization
where my skills will add value to the organizational operations and provides me an
opportunity to grow professionally by learning from the organization.
Academic Qualification:
Passed 10th from HBSE in 2004 with 59.5%marks..
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Passed 10+2 from HBSE in 2006 with 6.60 GPA(Grade Point Average).
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Completed BCA from K.L.Mehta Dayanand College M.D.U,Rohtak
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with 77% marks.
• Completed MCA from B.S.A.I.T.M College M.D.U,Rohtak with
75% marks.
Professional Qualification:
Working knowledge of MS-office & SEO(ON-PAGE & OFF-PAGE
•
OPTIMIZATION)
• Languages : .Net, HTML.
• Database : SQL Server.
Industrial Experience:
Current Responsibility
Working at M.K. PEACOCK MINERAL WATER PVT.LTD.
MOUNT KAILASH is a premium brand of Packaged Drinking Water
brand,extensively endorsed by consumers for over a decade.
DESIGNATION: (OPERATION EXECUTIVE)
PRODUCT: MINERAL WATER
DURATION: (OCT 2013 – TILL DATE)
JOB RESPONSIBILITY:
• New Client acquistion and Customer issue resolution.
• Assisted customers with their queries & problems by phone &
emails.
• Enter and update new customers details in the ERP (Enterprise
Resource Planning) software according to administrative guidelines.
• Establish excellent relationships with various internal departments
and external parties with whom interaction is required.
• Document all calls with regards to inquires accurately using Call
Tracking System.
Previous Experience:
Three months working experience with Source Software Technologies Pvt.
•
Ltd.
Personal Strength:
Positive thinking.
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Dedicated to work.
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Self motivated,hard working and goal-oriented with a high degree of
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flexibility, creativity and commitment.
• Confident,time management capability.
• Can work efficiently in a group as well as individual.
Personal Profile:
Name : Sonia Gera
Father’s Name : Mr.Bhim Sain Gera
Gender : Female
Marital Status : Unmarried
Permanent Address : H.No.1567/1 Jawahar Colony Faridabad, Haryana
Phone No. : 981*******(M)
Date of Birth : 01-09-1989
Declaration:
I hereby declare that the above mentioned information is correct up to
my knowledge and I bear the responsibility for the correctness of the above mentioned
particulars.
(SONIA GERA)
Contact this candidate