Medical Front Office Support

CARYN A. WILSON

**** ******** ******* #** - **********, NC 27407 - 336-***-**** -

********@*******.***

Medical Front Office Support

A highly motivated medical front office supporter with many years of

experience managing business relations and specializing in keeping the flow

of an office. Served as primary point of contact for and liaison between

managers, personnel, clients, and patients. Maintained excellent written

and oral communication skills with multi-tasking capabilities, and a high

level of confidentiality. Equally effective sales management, accounting

support and customer service. Who battled and survived Cancer from October

2012 - August 2014. I look forward to becoming a valuable asset as well as

putting my skills to work for a company that is looking for a competent and

committed individual.

Professional Experience

Alpha Medical Clinics - Greensboro, NC

2011-2012

Office Administrator/Receptionist

Entered new patient information and maintained patient files. Processed

patients in and out. Payment posting and general accounting. Scheduled

appointments. Answered and routed calls, fax distribution. Made appointment

reminder calls. Verified insurance benefits, checked ICD9/CPT codes and

eligibility, mailed billing statements and insurance claims. Assisted with

pap smears. Scanned and attached documents. Also maintained office

equipment and ordered supplies.

T.J. Maxx - Greensboro, NC

2008-2011

Department Coordinator

Thoroughness in displaying and stocking new merchandise. Delegated tasks by

analyzing capabilities. Answered customer questions and concerns in a

timely fashion, merchandise returns and customer service.

Sears Portrait Studios - High Point, NC

2004-2008

Studio Manager

Interviewed, hired and trained new employees. Prepared and maintained

schedules. Studio organization, photography, up sales negotiations,

customer service and active participant on conference calls.

Info-NXX - McCleansville, NC

2001-2004

Customer Service Representative

Entered 411 information while communicating with the customer. Assisted

with driving directions, restaurant reservations, internet services and

decision making.

Technical Skills

PMP Software Accounting

All Microsoft Programs

Medisoft Software 10-key

QuickBooks

PMS Software Data Entry

Internet Navigation

SAS Software

Education

Honors Associates Degree: Medical

Office Administration. Perfect Attendance, President's List,

Brookstone College - Greensboro, NC - 2010-2011 Honor Roll and CSR

Achievements

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