Customer Service Sales

Daniel J. Lieble

Current Address:

**** ******** ******

Las Vegas, NV 89156

Previous Address:

**** * *** ****** ******

Gilbert, AZ 85233

Cell Phone: 715-***-****

Email: *********@******.***

Professional Objective

To pursue a career in which I may provide a high level of customer

service/sales.

Education

Associate Degree of Arts and Liberal Studies, May 2013

Winona State University - Winona, MN

Experience

Career Connect Live - Tempe, AZ

2/3/14 to 11/5/14

Position: Call Center Agent

-Provided high quality leads to academic institutions

-Maintained my call quality and integrity numbers

-Scored well in call effectiveness when compared to the room score

One Call Auto Glass - Tempe, AZ

10/14/13 to 1/26/14

Position: Sales Associate

-Received training to make professional sales calls and close the sale

-Completed 3-way phone call insurance claims

-Filed necessary paperwork and scheduled glass install

Arizona Inflatable Events - Tempe, AZ

9/23/13 to 11/30/14

Position: Delivery/Staff

-Deal with customers in a professional manner

-Visited many homes and properties to set up supplies

Redmond Construction - Pittsville, WI

5/17/12 to 9/14/13

Position: Laborer

-Experience in teamwork and working under pressure

-Learned basic knowledge of the trade

-Willingness to put in extra hours to finish the job at hand

Figi's Inc. - Marshfield, WI

7/19/11 to 1/9/12

Position: Customer Service Representative

-Was a team member of the highest volume gift company in the U.S.

-Provided top-quality customer service and rated by supervisors as 5/5

-Was selected for additional training in the Web-help department

Qualifications

My qualifications are based on my past work and school experiences.

-Background in Customer Service

-Experienced in high-level telephone performance

-Self motivated and outgoing

-Background in leadership

-Efficient and organized

Activities and Interests

My activities outside of work have included my service organization and

team sports. At Winona State University, I was very involved with Kiwanis

Circle K Club and eventually became President. I worked to organize many

events for the group and developed my skills in leadership. My interests

are primarily outdoor activities. In my spare time, I enjoy mountain

biking, skiing, and travel. I also like science, technology, and the

internet.

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