Customer Service Administrative Assistant

Veronica J. Torres

**** ***** ******, *** ****, NY 10029

Mobile: 347-***-****

Email: ***********@*****.***

PROFILE: To obtain a position a challenging position allowing me

professional growth and advancement

experience

Turner Broadcasting System, INC / CNN 2/2006 - Present

Administrative assistant

Support daily operations for Security Management

Proficient in guest relations, answer phone and direct calls

Order and maintain all office supplies

Assist with managing 1.5 million dollar budget

Set up and maintain files for department

Gather and categorizes data for expense report and special reports,

process invoices for payment

Act as liaison between supervisor and others (i.e., departments, external

contacts, subcontractors, clients, etc.)

Makes travel, accommodation and/or transportation arrangements

Prepare and distribute minutes of monthly meetings

Maintain and edit calendar for department, schedule appointments

Photocopying, scanning, and sending faxes for department

Kronos Time keeping System for department

Performs other related duties as necessary

Pitney Bowes Management Services 3/1996 -2/2006

Office Services Team Leader/Administrative Assistant in law firms

Supported daily outsourcing operations for Managers

Maintained inventory of incoming & outgoing distribution

Liaison with clients, vendors and internal departments

Administrative duties, arranged client appointments, expense reports,

client billing, prepare memos & correspondence, cover for reception area

when needed

Copied, Scanned, faxed legal documents required by client

Performed special projects/reports as assigned by manager in a timely &

effective manner

Opened, sorted and prioritized mail, picked up and delivered materials as

required

Set up for conference meetings coffee, lunch, etc.

Performed other duties as assigned by manager

Print More Copy Shop New York, NY 1/1992 -2/1996

Customer Service Copy Operator/ Clerical Assistant

Liaison between manager and staff to meet department service goals

Trained new employees

Greeted guests with friendly manner

Created, maintained & organized invoice files for copy shop

Faxed and photocopied customers documents

Performs other job-related duties as directed

EDUCATION And SKILLs

Skills:

Microsoft Office, Microsoft Outlook, Power Point, Excel, Kronos Time

Keeping System, Concur

Education:

Lower East Side Prep High School - Diploma Awarded

Borough of Manhattan Community College

32 credits earned

Grace Institute Business Skills Program - Earned certificate in

Secretarial Skills

References: Furnished upon request

Contact this candidate