Recordkeeping/database, editing/proofreading, management
Resume:
David G Smith
Address **** * **** **, ***** MI **120
Cell 517-***-**** (best number to call)
Home 269-***-****
Email **********@*****.***
Educational Background
Michigan State University - College of Arts & Letters
BA Humanities Pre-Law, 1985
Primary areas of focus: History, Political Science, English
Work History
1986-2011 GC Services, Lansing MI - Account Representative, Unit Leader, Unit Mgr
Began with debt-collection by phone, progressing to managing small groups
of collectors (typically 6-10 people). Eventually took on various roles, includ-
ing managing predictive dialer, local administration of Nortel phone switch,
supervision of auto-pay check printing, and streamlining of record-keeping
process - primarily involving skills with Microsoft Excel. Also participated in
calculation of monthly bonus for hourly collection staff.
Position eliminated as cost-reducing measure.
1993-1994 Blue Publishing, Lansing MI - Editor-Proofreader
(Business closed 2007)
Contractor for author preparing reference volume, providing editorial feed-
back on content as well proofreading of texts and diagrams.
Contract concluded upon publication of text.
1985-1986 Sports Lettering, East Lansing MI - Manager
(Business closed 1986)
Sales of sportswear, with customized lettering, numbering, and silk-
screening.
Business sold - new owners assumed management.
1985-1985 Michigan State University, East Lansing MI - Student Custodian
General custodial work at MSU Natural Resources Building.
Student position ended upon graduation.
1981-1985 America's Cup Restaurant, East Lansing MI - Cook, Asst Kitchen Manager
(Business closed approx 1995)
Cooking and over-counter sales of food and drink. Duties also included
prep work (soups, salads, baking, etc), restocking, dishwashing, and
cleaning.
Left to take MSU job.
Earlier work has included jobs or assignments at a hosptial, bottling plant, Styrofoam food
container factory, and in painting. Volunteer activities have included canvassing, litera-
ture distribution, and church ushering.
References
Dale W Garlow, Clawson MI - former landlord 517-***-****
David L Beattie, Kalamazoo MI - former co-worker (at GC) 269-***-****
Pamela Richmond, Kissimee FL 407-***-****
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