Customer Service Medical Assistant

RAVEN HOLLY

**** ******** **. **., *******, TX 832-***-**** ************@*****.***

OBJECTIVE

Highly motivated and dedicated Medical Assistant with advanced multi-tasking capabilities looking for a rewarding position as a medical assistant in a team oriented environment and the opportunity to expand skills in clinical and administrative duties.

EDUCATION

Sanford Brown College, Houston TX 06/2014

Medical Assistant Certificate

GPA-3.86

Clinical Externship-180 hours

CPR and First Aid Certified

SKILLS PROFILE

Administrative-Microsoft Office, Medical Terminology, Patient scheduling, Basic Billing and coding, HIPPA and OSHA trained, Charting patients information

Clinical-Administer injection, Glucose Testing, Obtain vital signs, Specimen collection, Perform EKGs, Phlebotomy, Urinalysis

EMPLOYMENT HISTORY

Mercy Family Clinic Houston, TX 5/2014-6/2014

Medical Assistant - Clinical Externship

Prepared patients for examinations, roomed patients and performed vital signs.

Answered phone calls with a greeting, scheduled patients, and answered any problems or concerns to the best of my ability.

Performed urinalysis, EKGs, Injections, and venipuncture.

Pulled medical records completed patient’s medical records and verified patients insurance.

Smith Family

Caregiver Houston, TX 1/2009-03/2013

Provided conversation and companionship

Assisted with walking and daily grooming, performed light housekeeping, prepared meals, and ran weekly errands

Distributed medication, performed vital signs when needed, and accompanied patient to any doctor’s appointments

State Farm Insurance Missouri City, TX 5/2008-8/2008

Customer Service Temp

Dealt directly with customers on a day to day basis either face to face or by telephone and responded promptly to any of their inquiries and handled any complaints or concerns with customers

Took payment information and reached out to customers to update and verify account information

VOLUNTEER

Kids for vision – assisted with vision screening for elementary, middle, and high school students

Health Fair – assisted with administering glucose test and vital signs.

REFERENCES

Available upon request.

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